An improved method of studying user-system interaction by combining transaction log analysis and protocol analysis

Information Research

Volumn 7, Issue 4, 2002, Pages

  Griffiths, Jillian R ^a   Hartley, R J ^a   Willson, Jonathan P ^a  

^a MANCHESTER METROPOLITAN UNIVERSITY   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 2942560579     PISSN: 13681613     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (26)

1. Anderson, J.R. and Bower, G.H. (1973) Human associative memory. Washington, DC: V.H. Winston.
2. Blecic, D., Bangalore, N.S., Dorsch, J.L., Henderson, C.L., Koenig, M.H. and Weller A.C. (1998) "Using transaction log analysis to improve OPAC retrieval results." College and Research Libraries, 59(1), 39-50.
3. Craven, J. (2002) NoVA (Non-Visual Access to the Digital Library) project website. Manchester: Manchester Metropolitan University, CERLIM. Available at: http://www.cerlim.ac.uk/projects/nova.htm [Site visited 12th July 2002]
4. Craven, J. and Griffiths, J.R. (2002) "30,000 different users, 30,000 different needs? Design and delivery of distributed resources to your user community". In Brophy, P., Fisher, S., Clarke, Z., eds. Libraries without walls: the delivery of library services to distant users: proceedings of the 4th Libraries Without Walls Conference, 15th-17th September 2001. London: Library Association [in press].
5. Crawford, W. (1987) Patron access: issues for online catalogs. Boston, MA: G.K. Hall.
6. Ericsson, K.A. and Simon, H.A. (1980) "Verbal reports as data." Psychological Review, 87(3), 215-251.
7. Flaherty P. (1993) "Transaction logging systems: a descriptive summary." Library Hi Tech, 11(2), 67-78.
8. Ford, N. et al. (1993a) "Cognitive styles and online searching." Information Research News, 4(1), 29-32.
9. Ford, N. (1993b) "Cognitive styles and the design of information systems." Information Research News, 4(1), 14-22.
10. Griffiths, J.R. (1996) Development of a specification for a full text CD-ROM user interface. MPhil thesis. Manchester: Manchester Metropolitan University.
11. Hancock, M. (1987) "Subject searching behaviour at the library catalogue and at the shelves: implications for online interactive catalogues." Journal of Documentation, 43(4), 308-321.
12. Hancock-Beaulieu, M., Robertson, S. and Nielsen, C. (1990) Evaluation of online catalogues: an assessment of methods. London: The British Library Research and Development Department (BL Research Paper 78).
13. Keen, E.M. and Wheatley, A. (1978) Evaluation of printed subject indexes by laboratory investigation ( EPSILON). Aberystwyth: College of Librarianship Wales.
14. Keen, E.M. (1995) Interactive ranked retrieval project. London: British Library Research and Development Department. British Library report 6200.
15. Kinsella, J. and Bryant P. (1987) "Online public access catalogue research in the United Kingdom: an overview." Library Trends, 35(4), 619-629.
16. Kurth M. (1993) "The limits and limitations of transaction log analysis." Library Hi Tech, 11 (2), 98-104.
17. Lashley, K.S. (1923) "The behaviouristic interpretation of consciousness II." Psychological Review, 30, 329-353.
18. Long, D. I. and Bourg, T. (1996) "Thinking aloud: telling a story about a story." Discourse Processes, 21, 329-339.
19. Magliano, J.P. and Graesser, A.C. (1991) "A three-pronged method for studying inference generation in literary text." Poetics, 20, 193-232.
20. Manglano, V., Beaulieu, M. and Robertson, S. (1998) "Evaluation of interfaces for IRS: modelling end-user searching behaviour." Paper presented at British Computer Society Information Retrieval Specialist Group Colloquium, Grenoble.
21. Markey, K. (1984) Subject searching in library catalogs: before and after the introduction of online catalogs. Dublin, OH: OCLC.
22. Meister, D. and Sullivan D. (1967) Evaluation of user reactions to a prototype on-line information retrieval system. Oak Brook, IL: Bunker-Ramo Corporation. (Report to NASA by the Bunker-Ramo Corporation. Report Number NASA CR-918.)
23. Newell, A. and Simon, H.A. (1972) Human problem solving. Englewood Cliffs, NJ: Prentice Hall.
24. Nisbett, R.E. and Wilson, T.D. (1977) "Telling more than we know: verbal reports on mental processes." Psychological Review, 84, 231-259.
25. Peters, T. (1993) "The history and development of transaction log analysis." Library Hi Tech, 11(2), 41-66.
26. Simon, H.A. (1979) Models of thought. New Haven, CT: Yale University Press.