Some economic decision problems in warranty planning

Engineering Economist

Volumn 44, Issue 2, 1999, Pages 184-196

  Thomas, Marlin U ^a  

^a PURDUE UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

CUSTOMER ACCEPTANCE; ECONOMIC DECISIONS; ENGINEERING ECONOMIC DECISIONS; MULTI-ATTRIBUTES; OVERALL QUALITY; PERFORMANCE AND RELIABILITIES; PLANNING PROBLEM; QUALITY MEASURES;

ENGINEERING; INDUSTRIAL ECONOMICS;

COST BENEFIT ANALYSIS;

EID: 29044445752     PISSN: 0013791X     EISSN: 15472701     Source Type: Journal    
DOI: 10.1080/00137919908967516     Document Type: Article

References (9)

1. AMATO, H.N., and E.E. ANDERSON, 1976, "Determination of warranty reserves: An extensionManagement Science, Vol. 22, pp. 1391-1394
2. BUSCHKE, W.R., and D.N.P. MURTHY, eds., 1996, Product Warranty Handbook, Marcel Dekker.
3. BUSCHKE, W.R., and D.N.P. MURTHY, 1993, Warranty Cost Analysis, Marcel Dekker
4. BRENNAN J.R., 1994, Warranties: Planning, Analysis and Implementation, New York, McGraw-Hill.
5. GARVIN, D.A., 1987, "Competing on the eight dimensions of quality," Harvard Business Review, Vol. 65, No. 6, pp. 107-109
6. MENKE, W.W., 1969, "Determination of warranty reserve," Management Science, Vol. 15, pp. B542-549.
7. THOMAS, M.U., 1997, "A methodology for product performance assessment," Productivity & Quality Management Frontiers-VI; eds. CG. Thor, J.A. Edosomwon, R. Poupart, and D.J. Sumanth, Engineering and Management Press, Norcross, Ga., pp. 649-659.
8. THOMAS, M.U., 1989, "A prediction model for manufacturer warranty reserves," Management Science, Vol. 35, No. 12, pp. 1515-1519
9. THOMAS, M.U., 1983, "Optimum warranty policies for nonreparable items," IEEE Transactions on Reliability, Vol. R-32, No. 3, pp. 282-288.