Internal and external evaluation of social work

International Journal of Social Welfare

Volumn 7, Issue 2, 1998, Pages 137-144

  Qureshi, H ^a  

^a UNIVERSITY OF YORK   (United Kingdom)

Author keywords

Developmental evaluation; External evaluation; Internal evaluation; Managerial evaluation; Scientific evaluation; Social work evaluation

Indexed keywords

EID: 2842542761     PISSN: 13696866     EISSN: None     Source Type: Journal    
DOI: 10.1111/j.1468-2397.1998.tb00215.x     Document Type: Article

References (50)

1. Barnes M, Bennett-Emslie G (1997). 'If they would listen ...': an evaluation of the Fife User Panels. Edinburgh, Age Concern Scotland.
2. Bartunek J, Louis MR (1996). Insider/outsider team research, Qualitative research methods series, no. 40. San Francisco, CA, Sage.
3. Capie A (1996). The essential elements in effective evaluation. In: R McConkey, ed. Innovations in evaluating services for people with learning disability. Chorley, Lanes, Lisieux Hall Publications.
4. Cheetham J, Fuller R, McIvor G, Petch A (1992). Evaluating social work effectiveness, Milton Keynes, Open University Press.
5. Department of Health (1994). Framework for local community care charters, London, HMSO.
6. Dunne J, McConkey R, Hassett A (1996). Empowering frontline staff to become evaluators. In: R McConkey, ed. Innovations in evaluating services for people with learning disability. Chorley, Lanes, Lisieux Hall Publications.
7. Felce D, Perry J (1995). Quality of life: its definition and measurement. Research in Developmental Disabilities 16(4): 51-74.
8. Fisher T (1995). A systematic knowledge base in child protection: what knowledge do social workers use? York, Department of Social Policy and Social Work, University of York.
9. Flynn M with Liverpool Self Advocates (1994). Taking a break - Liverpool's respite services for adult citizens with learning disabilities. Manchester, National Development Team.
10. Gibbs I, Sinclair I (1992). Consistency: a pre-requisite for inspecting old people's homes? British Journal of Social Work 22: 535-550.
11. Guy P (1994). A general social work council: a critical look at the issues. British Journal of Social Work 24: 261-271.
12. Harding T, Oldman H (1996). Involving service users and carers in local services. National Institute for Social Work, London and Surrey Social Services Department.
13. Henkel M (1994). Performance review and the managerial revolution. In Connor A and Black S, ed. Performance review and quality in social care, Research Highlights in Social Work 20. London, Jessica Kingsley.
14. HoNOS (1996). Health of the nation outcome scales. London, Royal College of Psychiatrists.
15. Hughes D, Orlowska D, Mansell J (1996). External evaluators as agents of change. In: R McConkey, ed. Innovations in evaluating services for people with learning disability. Chorley, Lanes, Lisieux Hall Publications.
16. Independent Review Group (1994). A wider strategy for research and development relating to personal social services. Department of Health, London, HMSO.
17. Intagliata J (1986). Assessing the impact of respite care. In Salisbury C, Intagliata J, ed. Respite care: support for persons with developmental disabilities and their families. Baltimore, MD, Paul H. Brookes.
18. Jackson S (1995). Introduction. In Ward H, ed. Looking after children: research into practice. London, HMSO.
19. James A (1994). Reflections on the politics of quality. In Connor A, Black S, Performance review and quality in social care, Research Highlights in Social Work 20. London, Jessica Kingsley.
20. James A, Brooks T, with Towell D (1992). Committed to quality: quality assurance in social services departments. London, HMSO.
21. Kazi M, Wilson J (1996). Applying single-case evaluation in social work. British Journal of Social Work 26: 699-717.
22. Kristiansen K (1996). Good, better and decent: who knows best? In: R McConkey, ed. Innovations in evaluating services for people with learning disability. Chorley, Lanes, Lisieux Hall Publications.
23. Legge K (1984). Evaluating planned organisational change. London, Academic Press.
24. Lewis J, Glennerster H (1996). Implementing the new community care. Milton Keynes, Open University Press.
25. McConkey R ed. (1996). Innovations in evaluating services for people with learning disability, Chorley, Lanes, Lisieux Hall Publications.
26. MacDonald G, Sheldon B with Gillespie J (1992). Contemporary studies of the effectiveness of social work. British Journal of Social Work 22(6): 615-643.
27. Marsh P, Fisher M (1992). Good intentions: developing user-orientated services under the Children and Community Care Acts. York, 'Community Care'/Rowntree Foundation.
28. Miller N (1994). Presentation at SSRG Workshop: "Performance measurement in social services: Potential and realities", Birmingham, January 28.
29. Nocon A, Qureshi H (1996). Outcomes of community care for service users and carers: a social services perspective, Milton Keynes, Open University Press.
30. Oliver J, Huxley P, Bridges K, Mohamad H (1996). Quality of life and mental health services. London, Routledge.
31. Qureshi H (1993). Impact on families. In: Kiernan C, ed. Research to practice: learning disabilities and challenging behaviour. Kidderminster, British Institute of Learning Disability.
32. Qureshi H (1996). The role of outcomes in quality. Paper given at conference on Quality in Personal Social Services, Helsinki, April.
33. Qureshi H, Nocon A (1996). Expert seminars, Outcomes in Community care Practice Series, no. 3. Social Policy Research Unit, University of York.
34. Ranson S, Stewart J (1994). Management for the public domain. London, Macmillan.
35. Schwartz D (1996). Common-sense knowing and the clear eye of program evaluation. In: R McConkey, ed. Innovations in evaluating services for people with learning disability. Chorley, Lanes, Lisieux Hall Publications.
36. Secretary of State for Health (1996). Speech to Association of Directors of Social Services (ADSS), National Conference, Edinburgh.
37. Sheldon B (1983). The use of single case experimental designs in the evaluation of social work. British Journal of Social Work 13: 477-500.
38. Sheldon B (1986). Social work effectiveness experiments: Review and implications. British Journal of Social Work 16: 223-242
39. Sheppard M (1995). Social work, social science and practice wisdom. British Journal of Social Work 25: 265-293.
40. Sinclair I (1990). Research and caring for people: an example of the influence of social scientists on government reports? Social Research Association Newsletter 3: 4-5.
41. Smale G (1996). Mapping change and innovation. London, HMSO.
42. SSI and NHSE (1994). Care management special study. London, Department of Health.
43. Stevenson J (1981). Assessing evaluation utilization in human service agencies. In: Ciarlo J, ed. Utilizing evaluation Beverley Hills, CA, Sage.
44. Thornton P, Tozer R (1995). Having a say in change: older people and community care. York, Joseph Rowntree Foundation.
45. Warburton W (1993). Performance indicators: what was all the fuss about? Community Care Management and Planning 1(4): 99-105.
46. Ward H, ed. (1995). Looking after children: research into practice. London, HMSO.
47. Weiss CH (1984). Increasing the likelihood of influencing decisions. In: Rutman L, ed. Evaluation research methods. Beverley Hills, CA, Sage.
48. Whittaker A, Gardner S, Kershaw J (1991). Service evaluation by people with learning difficulties. London, King's Fund Centre.
49. Wiltshire and Swindon Users' Network (1996). I am in control: research into users' views of the Wiltshire Independent Living Fund. Devizes, Wiltshire and Swindon Users' Network.
50. Wistow G (1995). Aspirations and realities: community care at the crossroads. Health and Social Care in the Community 3(4): 227-240.