An integrated customer-focused approach for quality and reliability

International Journal of Reliability, Quality and Safety Engineering

Volumn 5, Issue 2, 1998, Pages 101-113

  Kapur, Kailash C ^a  

^a UNIVERSITY OF WASHINGTON   (United States)

Author keywords

Customer; Multistate reliability; Robot design; System integration

Indexed keywords

EID: 28144460399     PISSN: 02185393     EISSN: None     Source Type: Journal    
DOI: 10.1142/S0218539398000121     Document Type: Article

References (4)

1. J. M. Juran and F. M. Gryna, Quality Planning and Analysis (New York, McGraw-Hill, 1980).
2. W. E. Deming, Quality, Productivity and Competitive Position (Massachusetts Institute of Technology, Cambridge, 1982).
3. ASQC Glossary and Tables for Statistical Quality Control (Milwaukee, American Society for Quality Control, 1983).
4. W. A. Shewhart, Economic Control of Quality of a Manufactured Product (New York, D. Van Nostrand Company, 1931).