Is there a difference in tipping in restaurant versus non-restaurant service encounters, and do ethnicity and gender matter?

Journal of Services Marketing

Volumn 19, Issue 7, 2005, Pages 445-452

  Koku, Paul Sergius ^a  

^a FLORIDA ATLANTIC UNIVERSITY   (United States)

Author keywords

Ethnic groups; Gender; Hotel and catering industry; Price positioning; Service charges

Indexed keywords

EID: 28044441314     PISSN: 08876045     EISSN: None     Source Type: Journal    
DOI: 10.1108/08876040510625954     Document Type: Article

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