The importance of the stakeholder in performance measurement: Critical processes and performance measures for assessing and improving academic library services and programs

College and Research Libraries

Volumn 66, Issue 2, 2005, Pages 149-170

  Harer, John B ^a   Cole, Bryan R ^b  

^a EAST CAROLINA UNIVERSITY   (United States)

^b TEXAS A AND M UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 27944447208     PISSN: 00100870     EISSN: None     Source Type: Journal    
DOI: 10.5860/crl.66.2.149     Document Type: Article

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