Increasing service through aggressive dealer inventory return policies

International Journal of Physical Distribution and Logistics Management

Volumn 33, Issue 6, 2003, Pages 519-530

  Lonn, Sara ^a   Stuart, Julie Ann ^b  

^a CATERPILLAR INC   (United States)

^b PURDUE UNIVERSITY   (United States)

Author keywords

Inventory; Lead times; Returns; Service improvements

Indexed keywords

EID: 27844607535     PISSN: 09600035     EISSN: None     Source Type: Journal    
DOI: 10.1108/09600030310492779     Document Type: Article

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