메뉴 건너뛰기




Volumn 8, Issue 4, 2005, Pages 345-351

Patient, consumer, client, or customer: What do people want to be called?

Author keywords

Client; Consumer; Decision making; Participation; Patient; Patient physician relationships

Indexed keywords

ADULT; AGED; ARTICLE; BREAST CANCER; CANADA; CONSUMER; DECISION MAKING; DOCTOR PATIENT RELATION; ETHICS; FEMALE; FRACTURE; HEALTH STATUS; HUMAN; MAJOR CLINICAL STUDY; MALE; NOMENCLATURE; OUTPATIENT; PATIENT PARTICIPATION; PRIORITY JOURNAL; PROSTATE DISEASE; RATING SCALE; RECIPIENT; URBAN AREA;

EID: 27844547946     PISSN: 13696513     EISSN: 13697625     Source Type: Journal    
DOI: 10.1111/j.1369-7625.2005.00352.x     Document Type: Article
Times cited : (68)

References (39)
  • 1
    • 0006067711 scopus 로고
    • The normative principles of medical ethics
    • Veatch RM, (ed.). Boston, MA: Jones and Bartlett
    • Childress JF. The normative principles of medical ethics. In: Veatch RM, (ed.) Medical Ethics. Boston, MA: Jones and Bartlett, 1989: 27-48.
    • (1989) Medical Ethics , pp. 27-48
    • Childress, J.F.1
  • 2
    • 0029266372 scopus 로고
    • Encouraging patients to take part in their own care
    • Saunders P. Encouraging patients to take part in their own care. Nursing Times, 1995; 91: 42-43.
    • (1995) Nursing Times , vol.91 , pp. 42-43
    • Saunders, P.1
  • 3
    • 0028307292 scopus 로고
    • Incorporating patients' preferences into medical decisions
    • Kassirer JP. Incorporating patients' preferences into medical decisions. New England Journal of Medicine, 1994; 330: 1895-1896.
    • (1994) New England Journal of Medicine , vol.330 , pp. 1895-1896
    • Kassirer, J.P.1
  • 5
    • 0028399724 scopus 로고
    • Patient and physician autonomy: Conflicting rights and obligations in the physician-patient relationship
    • Pellegrino ED. Patient and physician autonomy: conflicting rights and obligations in the physician-patient relationship. The Journal of Contemporary Health Law and Policy, 1994; 10: 47-68.
    • (1994) The Journal of Contemporary Health Law and Policy , vol.10 , pp. 47-68
    • Pellegrino, E.D.1
  • 6
    • 0033606516 scopus 로고    scopus 로고
    • Let's do away with patients
    • Neuberger J. Let's do away with patients. British Medical Journal, 1999; 318: 1756-1758.
    • (1999) British Medical Journal , vol.318 , pp. 1756-1758
    • Neuberger, J.1
  • 7
    • 27844523300 scopus 로고    scopus 로고
    • Leave well enough alone
    • Tallis R. Leave well enough alone. British Medical Journal, 1999; 318: 1756-1758.
    • (1999) British Medical Journal , vol.318 , pp. 1756-1758
    • Tallis, R.1
  • 8
    • 85007733514 scopus 로고    scopus 로고
    • Do we need a new word for patients? 'Users' isn't an appropriate alternative
    • Thode R. Do we need a new word for patients? 'Users' isn't an appropriate alternative. British Medical Journal, 1999; 319: 1436.
    • (1999) British Medical Journal , vol.319 , pp. 1436
    • Thode, R.1
  • 9
    • 0033610585 scopus 로고    scopus 로고
    • Do we need a new word for patients? Both patients and doctors should be known as actors
    • Kernick D. Do we need a new word for patients? Both patients and doctors should be known as actors. British Medical Journal, 1999; 319: 1437.
    • (1999) British Medical Journal , vol.319 , pp. 1437
    • Kernick, D.1
  • 10
    • 85044698671 scopus 로고    scopus 로고
    • Do we need a new word for patients? Patients should obviously now be called 'Neubergers'
    • Stevens R. Do we need a new word for patients? Patients should obviously now be called 'Neubergers'. British Medical Journal, 1999; 319: 1436-1437.
    • (1999) British Medical Journal , vol.319 , pp. 1436-1437
    • Stevens, R.1
  • 11
    • 85044704145 scopus 로고    scopus 로고
    • Do we need a new word for patients? Continue to call them patients but treat them like customers
    • Bain W. Do we need a new word for patients? Continue to call them patients but treat them like customers. British Medical Journal, 1999; 319: 1436.
    • (1999) British Medical Journal , vol.319 , pp. 1436
    • Bain, W.1
  • 12
    • 0033610591 scopus 로고    scopus 로고
    • Do we need a new word for patients? What's in a name, after all?
    • Acar M. Do we need a new word for patients? What's in a name, after all? British Medical Journal, 1999; 319: 1437.
    • (1999) British Medical Journal , vol.319 , pp. 1437
    • Acar, M.1
  • 13
    • 27844593922 scopus 로고    scopus 로고
    • Patients or employers
    • Bland JM. Patients or Employers. BMJ rapid res-ponse. Available at: http://bmj.bmjjournals.com/cgi/eletters/319/7222/1436/a#5644, 1999.
    • (1999) BMJ Rapid Res-ponse
    • Bland, J.M.1
  • 14
    • 0033058230 scopus 로고    scopus 로고
    • Who are you, and who are we? Looking through some key words
    • Herxheimer A, Goodare H. Who are you, and who are we? Looking through some key words. Health Expectations, 1999; 2: 3-6.
    • (1999) Health Expectations , vol.2 , pp. 3-6
    • Herxheimer, A.1    Goodare, H.2
  • 17
    • 0033976354 scopus 로고    scopus 로고
    • Preferred terms for users of mental health services among service providers and recipients
    • Sharma V, Whitney D, Kazarian SS, Manchanda R. Preferred terms for users of mental health services among service providers and recipients. Psychiatric Services, 2000; 51: 203-209.
    • (2000) Psychiatric Services , vol.51 , pp. 203-209
    • Sharma, V.1    Whitney, D.2    Kazarian, S.S.3    Manchanda, R.4
  • 18
    • 0032556790 scopus 로고    scopus 로고
    • Patient, client or customer?
    • Nair B. Patient, client or customer? Medical Journal of Australia, 1998; 169: 593.
    • (1998) Medical Journal of Australia , vol.169 , pp. 593
    • Nair, B.1
  • 21
    • 0003679126 scopus 로고    scopus 로고
    • Oxford: Oxford University Press
    • Pearsall J, ed. The Concise Oxford Dictionary. Oxford: Oxford University Press, 2001. Available at: http://oxfordreference.com.
    • (2001) The Concise Oxford Dictionary
    • Pearsall, J.1
  • 23
    • 84858176149 scopus 로고    scopus 로고
    • Oxford: Oxford University Press
    • Simpson J, ed. OED Online, 2nd edn. Oxford: Oxford University Press, 2004. Available at: http://oxfordreference.com.
    • (2004) OED Online, 2nd Edn.
    • Simpson, J.1
  • 24
    • 0002896416 scopus 로고    scopus 로고
    • Getting what we pay for: Myths and realities about financing Canada's health care system
    • Deber RB. Getting what we pay for: myths and realities about financing Canada's health care system. Health Law in Canada, 2000; 21: 9-56.
    • (2000) Health Law in Canada , vol.21 , pp. 9-56
    • Deber, R.B.1
  • 25
    • 0036727232 scopus 로고    scopus 로고
    • Whatever happened to shared decision-making?
    • Coutler A. Whatever happened to shared decision-making? Health Expectations, 2002; 5: 185-186.
    • (2002) Health Expectations , vol.5 , pp. 185-186
    • Coutler, A.1
  • 26
    • 0035885158 scopus 로고    scopus 로고
    • Engaging patients in medical decision making: The end is worthwhile, but the means need to be more practical
    • Kravitz RL, Melnikow J. Engaging patients in medical decision making: the end is worthwhile, but the means need to be more practical. British Medical Journal, 2001; 323: 584-585.
    • (2001) British Medical Journal , vol.323 , pp. 584-585
    • Kravitz, R.L.1    Melnikow, J.2
  • 27
    • 0037117152 scopus 로고    scopus 로고
    • After Bristol: Putting patients at the centre
    • Coulter A. After Bristol: putting patients at the centre. British Medical Journal, 2002; 324: 648-651.
    • (2002) British Medical Journal , vol.324 , pp. 648-651
    • Coulter, A.1
  • 28
    • 0042878401 scopus 로고    scopus 로고
    • The importance of patient preferences in treatment decisions-challenges for doctors
    • Say RE, Thomson R. The importance of patient preferences in treatment decisions-challenges for doctors. British Medical Journal, 2003; 327: 542-545.
    • (2003) British Medical Journal , vol.327 , pp. 542-545
    • Say, R.E.1    Thomson, R.2
  • 29
    • 9644262767 scopus 로고    scopus 로고
    • How does trust affect patient preferences for participation in decision making?
    • Kraetschmer N, Sharpe N, Urowitz S, Deber RB. How does trust affect patient preferences for participation in decision making? Health Expectations, 2004; 7: 317-326.
    • (2004) Health Expectations , vol.7 , pp. 317-326
    • Kraetschmer, N.1    Sharpe, N.2    Urowitz, S.3    Deber, R.B.4
  • 30
    • 0033581362 scopus 로고    scopus 로고
    • Framework for teaching and learning informed shared decision making
    • Towle A, Godolphin W. Framework for teaching and learning informed shared decision making. British Medical Journal, 1999; 319: 766-771.
    • (1999) British Medical Journal , vol.319 , pp. 766-771
    • Towle, A.1    Godolphin, W.2
  • 31
    • 0033061784 scopus 로고    scopus 로고
    • Participation: If we want to make progress, we must speak clearly
    • editorial
    • Entwistle VA. Participation: if we want to make progress, we must speak clearly. Health Expectations, 1999; 2: 1-2 (editorial).
    • (1999) Health Expectations , vol.2 , pp. 1-2
    • Entwistle, V.A.1
  • 35
    • 0030012977 scopus 로고    scopus 로고
    • What role do patients wish to play in treatment decision making?
    • Deber RB, Kraetschmer N, Irvine J. What role do patients wish to play in treatment decision making? Archives of Internal Medicine, 1996; 156: 1414-1420.
    • (1996) Archives of Internal Medicine , vol.156 , pp. 1414-1420
    • Deber, R.B.1    Kraetschmer, N.2    Irvine, J.3
  • 36
    • 0028059378 scopus 로고
    • Physicians in health care management: 7. The patient-physician partnership: Changing roles, and the desire for information
    • Deber RB. Physicians in health care management: 7. The patient-physician partnership: changing roles, and the desire for information. Canadian Medical Association Journal, 1994; 151: 171-176.
    • (1994) Canadian Medical Association Journal , vol.151 , pp. 171-176
    • Deber, R.B.1
  • 37
    • 0027935567 scopus 로고
    • Physicians in health care management: 8. The patient-physician partnership: Decision making, problem solving, and the desire to participate
    • Deber RB. Physicians in health care management: 8. The patient-physician partnership: decision making, problem solving, and the desire to participate. Canadian Medical Association Journal, 1994; 151: 423-427.
    • (1994) Canadian Medical Association Journal , vol.151 , pp. 423-427
    • Deber, R.B.1
  • 38
    • 0035433461 scopus 로고    scopus 로고
    • The disconnect: Infertility patients' information and the role they wish to play in decision making
    • Stewart DE, Rosen B, Irvine J et al. The disconnect: infertility patients' information and the role they wish to play in decision making. Medscape Womens Health, 2001; 6: 1.
    • (2001) Medscape Womens Health , vol.6 , pp. 1
    • Stewart, D.E.1    Rosen, B.2    Irvine, J.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.