Measuring nursing workload in ambulatory care

Nursing Economics

Volumn 23, Issue 5, 2005, Pages 253-260

  Swan, Beth Ann ^a   Griffin, Karen F ^b  

^a THOMAS JEFFERSON UNIVERSITY   (United States)

^b VETERANS AFFAIRS MEDICAL CENTER   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

AMBULATORY CARE; CLASSIFICATION; HOSPITALIZATION; HUMAN; INFORMATION PROCESSING; MANPOWER; METHODOLOGY; NURSING ADMINISTRATION RESEARCH; NURSING STAFF; ORGANIZATION AND MANAGEMENT; OUTPATIENT; PERSONNEL MANAGEMENT; REVIEW; STATISTICS; UNITED STATES; UTILIZATION REVIEW; WORKLOAD;

AMBULATORY CARE; DATA COLLECTION; HUMANS; NURSING ADMINISTRATION RESEARCH; NURSING STAFF; OUTPATIENTS; PERSONNEL STAFFING AND SCHEDULING; SEVERITY OF ILLNESS INDEX; UNITED STATES; WORKLOAD;

EID: 27744584202     PISSN: 07461739     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Review

References (44)

1. American Academy of Ambulatory Care Nursing (AAACN). (2004a). Ambulatory care nursing administration and practice standards. Pitman, NJ: Anthony J. Jannetti, Inc.
2. American Academy of Ambulatory Care Nursing (AAACN). (2004b). Telehealth nursing practice administration and practice standards. Pitman, NJ: Anthony J. Jannetti, Inc.
3. American Society of Peri Anesthesia Nurses (ASPAN). (1997). Tame the wild beast: Staffing same-day surgery. Same-Day Surgery, 21(11), 146-147.
4. Arbitman, D.B. (1986). A primer on patient classification systems and their relevance to ambulatory care. Journal of Ambulatory Care Management, 9(1), 58-81.
5. Brewster, A.C., Jacobs, C.M., & Bradbury, R.C. (1984). Classifying severity of illness by using clinical findings. Health Care Financing Review, 6(Suppl.), 107-108.
6. Camp, M. (1981). Match staffing patterns to patient population. Same-Day Surgery, 5(3), 32-34.
7. Cusack, G., Jones-Wells, A., & Chisholm, L. (2004a). Patient intensity in an ambulatory oncology research center: A step forward for the field of ambulatory care. Nursing Economic$, 22(2), 58-62, 55.
8. Cusack, G., Jones-Wells, A., & Chisholm, L. (2004b). Patient intensity in an ambulatory oncology research center: A step forward for the field of ambulatory care - part III. Nursing Economic$, 22(4), 58-62, 55.
9. Davis, R.S. (1996). Workload management in an outpatient ophthalmology clinic. Journal of Ophthalmic Nursing & Technology, 15(6), 252-256.
10. Edwardson, S.R., & Giovannetti, P.B. (1994). Nursing workload measurement systems. Annual Review of Nursing Research, 12, 95-123.
11. Farrell, M., Johnson, T., O'Neal, L., Mann, J., Seavers C., Piper, J., et al. (1998). Caretracker: A new approach to nursing care in ambulatory settings. Nursing Administration Quarterly, 23(1), 72-81.
12. Fetter, R.B., Averill, R.F., Lichtenstein, J.L., & Freeman, J.L. (1984). Ambulatory visit groups: A framework for measuring productivity in ambulatory care. Health Services Research, 19, 415-437.
13. Genovich-Richards, J., & Tracy, R.L. (1984). An assessment process for nursing staff patterns in ambulatory care. Journal of Ambulatory Care Management, 7(2), 69-79.
14. Giovannetti, P. (1979). Understanding patient classification systems. Journal of Nursing Administration, 7, 4-9.
15. Gonnella, J.S., Louis, D.Z., & McCord, J.J. (1976). The staging concept: An approach to the assessment of outcome of ambulatory care. Medical Care, 14(1), 13-21.
16. Haas, S.A., & Hackbarth, D.P. (1995a). Dimensions of the staff nurse role in ambulatory care. Part III: Using research data to design new models of nursing care. Nursing Economic$, 13(4), 230-241.
17. Haas, S.A., & Hackbarth, D.P. (1995b). Dimensions of the staff nurse role in ambulatory care. Part IV: Developing nursing intensity measures, standards, clinical ladders, and QI programs. Nursing Economic$, 13(5), 285-294.
18. Haas, S.A., Hackbarth, D.P., Kavanagh, J.A., & Vlasses, F. (1995). Dimensions of the staff nurse role in ambulatory care. Part II: Comparison of role dimensions in four ambulatory settings. Nursing Economic$, 13(3), 152-165.
19. Hastings, C.E. (1987). Classification issues in ambulatory care nursing: Developing a staffing model based on workload analysis. Journal of Ambulatory Care Management, 10(3), 50-64.
20. Hastings, C.E., & Muir-Nash, J. (1989). Validation of a taxonomy of ambulatory nursing practice. Nursing Economic$, 7(3), 142-149.
21. Henninger, D., & Dailey C. (1983). Measuring nursing workload in an outpatient department. Journal of Nursing Administration, 13(9), 20-23.
22. Hoffman, F., & Wakefield, D.S. (1986). Ambulatory care patient classification. Journal of Nursing Administration, 16(4), 23-30.
23. Horn, S.D., Buckle, J., & Carver, C. (1988). Ambulatory severity index: Development of an ambulatory case mix system. Journal of Ambulatory Care Management, 11(4), 53-62.
24. Horn, S.D., & Sharkey, P.D. (1983). Measuring severity of illness to predict patient resource use within DRGs. Inquiry, 20, 314-321.
25. Indian Health Service. (2004). RRM Category: Ambulatory clinic. RRM Module: Ambulatory nursing. Washington, DC: U.S. Department of Health and Human Services.
26. Johnson, J.M. (1989). Quantifying an ambulatory care patient classification instrument. Journal of Nursing Administration, 19(11), 36-42.
27. Joint Commission on Accreditation of Healthcare Organizations (JCAHO). (2005). Standards for ambulatory care 2005-2006. Oakbrook Terrace, IL: Joint Commission Resources, Inc.
28. Kusler-Jensen, J.A. (1996). A patient classification system for ambulatory surgery centers. AORN Journal, 64(2), 273-277.
29. Medvec, B.R. (1994). Productivity and workload measurement in ambulatory oncology. Seminars in Oncology Nursing, 10(4), 288-295.
30. Miller, P.L., & Folse, G.H. (1989). Patient classification and staffing in ambulatory care. Nursing Management, 20(8), 29-31.
31. Parrinello, K.M. (1987). Accounting for patient acuity in an ambulatory surgery center. Nursing Economic$, 5(4), 167-172.
32. Parrinello, K.M., Brenner, P.S., & Vallone, B. (1988). Refining and testing a nursing patient classification instrument in ambulatory care. Nursing Administration Quarterly, 13(1), 54-65.
33. Porter, H.B. (1995a). The effect of ambulatory nursing practice models on health resource utilization. Part I: Collaboration or compliance? Journal of Nursing Administration, 25(1), 21-29.
34. Porter, H.B. (1995b). The effect of ambulatory nursing practice models on health resource utilization. Part 2: Different practice models-different use of health resources. Journal of Nursing Administration, 25(2), 15-22.
35. Prescott, P.A. (1991). Nursing intensity: Needed today for more than staffing. Nursing Economic$, 9(6), 409- 414.
36. Reeves, C.S. (2002). How many staff members do you need? Family Practice Management, 9(8), 45-49.
37. Schade, J.G., & Austin, J.K. (1992). Quantifying ambulatory care activities by time and complexity. Nursing Economic$, 10(3), 183-192.
38. Schneeweiss, R., Rosenblatt, R.A., Cherkin, D.C., Kirkwood, C.R., & Hart, G. (2003). Diagnosis clusters: A new tool for analyzing the content of ambulatory care. Medical Care, 21(1), 105-117.
39. Smith, S.L., & Elesha-Adams, M. (1989). Allocating nursing resources in ambulatory care. Nursing Management, 20(1), 61-62, 64.
40. Verran, J.A. (1981). Delineation of ambulatory care nursing practice. Journal of Ambulatory Care Management, 4(2), 1-13.
41. Verran, J.A. (1986a). Patient classification in ambulatory care. Nursing Economic$, 4(5), 247-251.
42. Verran, J.A. (1986b). Testing a classification instrument for the ambulatory care setting. Research in Nursing & Health, 9(4), 279-287.
43. Verran, J.A., & Reid, P.J. (1987). Replicated testing of the nursing technology model...complexity of nursing care in ambulatory settings. Nursing Research, 36(3), 190-194.
44. Young, W.W. (1984). Incorporating severity of illness and comorbidity in case-mix measurement. Health Care Financing Review (Annual Supplement), pp. 23-31.