Impacts of globalization on E-commerce use and firm performance: A cross-country investigation

Information Society

Volumn 21, Issue 5, 2005, Pages 323-340

  Kraemer, Kenneth L ^a   Gibbs, Jennifer ^a  

^a UNIVERSITY OF CALIFORNIA   (United States)

Author keywords

B2B; B2C; Cross country; E commerce; Globalization; Performance

Indexed keywords

EID: 27644548494     PISSN: 01972243     EISSN: 10876537     Source Type: Journal    
DOI: 10.1080/01972240500253350     Document Type: Review

References (52)

1. Amit, R., and Zott, C. 2001. Value creation in e-business. Strategic Management Journal 22:493-520.
2. Babbie, E. R. 2004. The practice of social research, 10th ed. Belmont, CA: Thomson/Wadsworth.
3. Banerjee, S., and Golhar, D. Y. 1993. EDI implementation in JIT and non-JIT manufacturing firms: A comparative study. International Journal of Operations & Production Management 13(3):25-37.
4. Baron, R. M., and Kenny, D. A. 1986. The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology 51 (6): 1173-1182.
5. Bartlett, C. A., and Ghoshal, S. 1998. Managing across borders: The transnational solution. Boston: Harvard Business School Press.
6. Beilock, R., and Dimitrova, D. V. 2003. An exploratory model of inter-country Internet diffusion. Telecommunications Policy 27:237-252.
7. Bradley, S. P., Hausman, J. A., and Nolan, R. L., eds. 1993. Globalization, technology, and competition. Boston: Harvard Business School Press.
8. Caselli, F., and Coleman, W. J. II. 2001. Cross-Country technology diffusion: The case of computers. American Economic Review 91(2):328-335.
9. Cavusgil, S. T. 2002. Extending the reach of e-business. Marketing Management 11(2):24-29.
10. Chen, T.-J. 2002. Globalization of e-commerce: Environment and policy of Taiwan. Irvine, CA: Center for Research on Information Technology and Organizations, University of California, Irvine.
11. Dasgupta, S., Agarwal, D., Ioannidis, A., and Gopalakrishnan, S. 1999. Determinants of information technology adoption: An extension of existing models to firms in a developing country. Journal of Global Information Management 7 (3): 30-53.
12. Dedrick, J., Kraemer, K. L., and Palacios, J. J. 2001. Impacts of liberalization and economic integration on Mexico's computer sector. The Information Society 17(2): 119-132.
13. Garicano, L., and Kaplan, S. N. 2001. The effects of business-to-business e-commerce on transaction costs. Journal of Industrial Economics 49(4):463-485.
14. Gatignon, H., and Robertson, T. S. 1989. Technology diffusion: An empirical test of competitive effects. Journal of Marketing 53(1):35-49.
15. Gereffi, G. 2001. Shifting governance structures in global commodity chains, with special reference to the Internet. American Behavioral Scientist 44(10): 1616-1637.
16. Gibbs, J. L., and Kraemer, K. L. 2004. A cross-country investigation of the determinants of scope of e-commerce use: An institutional approach. Electronic Markets 14(2): 124-137.
17. Gibbs, J., Kraemer, K. L., and Dedrick, J. 2003. Environment and policy factors shaping e-commerce diffusion: A cross-country comparison. The Information Society 19(1):5-18.
18. Globerman, S., Roehl, T. W., and Standifird, S. 2001. Globalization and electronic commerce: Inferences from retail brokering. Journal of International Business Studies 32(4):749-768.
19. Greenspan, A. 2001. Remarks by Chairman Alan Greenspan on globalization. Speech at George Washington University, the Robert P. Maxon Lecture, Washington, DC, December 3.
20. Grover, V. 1993. An empirically derived model for the adoption of customer-based interorganizational systems. Decision Sciences 24(3):603-640.
21. Held, D., McGrew, A., Goldblatt, D., and Perraton, J. 1999. Global transformations: Politics, economics and culture. Stanford, CA: Stanford University Press.
22. Iacovou, C. L., Benbasat, I., and Dexter, A. S. 1995. Electronic data interchange and small organizations: Adoption and impact of technology. MIS Quarterly 19(4):465-485.
23. International Data Corporation. 2003. Internet commerce market model, version 8.1. Framingham, MA: IDC.
24. Kohli, R., and Devaraj, S. 2003. Measuring information technology payoff: A meta-analysis of structural variables in firm-level empirical research. Information Systems Research 14(2): 127-145.
25. Kraemer, K. L., and Dedrick, J. 2002. Strategic use of the Internet and ecommerce: Cisco Systems. Journal of Strategic Information Systems 11(1):5-29.
26. Kraemer, K. L., Dedrick, J., and Yamashiro, S. 2000. Refining and extending the business model with information technology: Dell Computer Corporation. The Information Society 16(1):5-21.
27. Kuan, K. K. Y., and Chau, P. Y. K. 2001. A perception-based model for EDI adoption in small businesses using a technology-organization-environment framework. Information & Management 38:507-521.
28. Lucking-Reiley, D., and Spulber, D. F. 2001. Business-to-business electronic commerce. Journal of Economic Perspectives 15(1):55-68.
29. Mahmood, M. A., and Soon, S. K. 1991. A comprehensive model for measuring the potential impact of information technology on organizational strategic variables. Decision Sciences 22(4):869-897.
30. Malone, T. W., Yates, J., and Benjamin, R. I. 1987. Electronic markets and electronic hierarchies. Communications of the ACM 30(6):484-497.
31. Mann, C. L., Eckert, S. E., and Knight, S. C. 2000. Global electronic commerce: A policy primer. Washington, DC: Institute for International Economics.
32. Organization for Economic Cooperation and Development. 1999. The economic and social impact of electronic commerce. Paris: OECD.
33. Pohjola, M. 2002. The new economy: Facts, impacts and policies. Information Economics and Policy 14:133-144.
34. Porter, M. E. 1985. Competitive advantage. New York: Free Press.
35. Porter, M. E., ed. 1986. Competition in global industries. Boston: Harvard Business School Press.
36. Ramamurthy, K., Premkumar, G., and Crum, M. R. 1999. Organizational and interorganizational determinants of EDI diffusion and organizational performance: A causal model. Journal of Organizational Computing and Electronic Commerce 9(4):253-285.
37. Raymond, L. 1990. Organizational context and information systems success: A contingency approach. Journal of Management Information Systems 6(4): 5-20.
38. Rogers, E. M. 1983. Diffusion of innovations, 3rd ed. New York: Free Press.
39. Shih, C.-E, Dedrick, J., and Kraemer, K. L. In press. International diffusion of e-commerce: Impacts of the rule of law and access cost. Communications of the ACM.
40. Snow, C. C., Snell, S. A., Davison, S. C., and Hambrick, D. C. 1996. Use transnational teams to globalize your company. Organizational Dynamics 24:50-66.
41. Steinfield, C., and Klein, S. 1999. Local vs. global issues in electronic commerce. Electronic Markets 9(1/2): 1-6.
42. Steinfield, C., and Whitten, P. 1999. Community level socio-economic impacts of electronic commerce. Journal of Computer Mediated Communication 5(2). http://www.ascusc.org/jcmc/vol5/issue2/steinfield.html (accessed June 18, 2005).
43. Steinfield, C., Mahler, A., and Bauer, J. 1999. Electronic commerce and the local merchant: Opportunities for synergy between physical and web presence. Electronic Markets 9(2):51-57.
44. Sturgeon, T. J. 2002. Modular production networks: A new American model of industrial organization. Industrial and Corporate Change 11(3):451-496.
45. Tallon, P. P., Kraemer, K. L., and Gurbaxani, V. 2000. Executives' perceptions of the business value of information technology: A process-oriented approach. Journal of Management Information Systems 16(4):145-173.
46. Tornatzky, L. G., and Fleischer, M. 1990. The processes of technological innovation. Lexington, MA: Lexington Books.
47. Webster, J. 1995. Networks of collaboration and conflict? Electronic data interchange and power in the supply chain. Journal of Strategic Information Systems 4(1):31-42.
48. Wigand, R. T., and Benjamin, R. I. 1995. Electronic commerce: Effects on electronic markets. Journal of Computer Mediated Communication 1 (3). http://www.ascusc.org/jcmc/vol1/issue3/vol1no3.html (accessed June 18, 2005).
49. Williams, A. R. T., Dale, B. G., Visser, R. L., and Van der Wiele, T. 2001. B2B, old economy businesses and the role of quality: Part 1 - The simple alternative. Measuring Business Excellence 5(2):39-44.
50. Xu, S., Zhu, K., and Gibbs, J. L. 2004. Global technology, local adoption: A cross-country investigation of Internet adoption by companies in the United States and China. Electronic Markets 14(1): 13-24.
51. Zhu, K., Kraemer, K. L., and Xu, S. 2002. A cross-country study of electronic business adoption using the technology-organization-environment framework. In Proceedings of the 23rd International Conference on Information Systems (ICIS), Barcelona, Spain, December 15-18.
52. Zhu, K., Kraemer, K. L., Xu, S., and Dedrick, J. 2004. Information technology payoff in e-business environments: An international perspective on value creation of e-business in the financial services Industry. Journal of Management Information Systems 21 (1): 17-54.