Social work's 'electronic turn': Notes on the deployment of information and communication technologies in social work with children and families

Critical Social Policy

Volumn 25, Issue 4, 2005, Pages 529-553

  Garrett, Paul Michael ^a  

^a NATIONAL UNIVERSITY OF IRELAND   (Ireland)

Author keywords

Databases; E government; Marketization; RYOGENS; Work processes

Indexed keywords

CHILD CARE; COMMUNICATION; INFORMATION TECHNOLOGY; MARKETING; SOCIAL WORK;

EID: 27644455664     PISSN: 02610183     EISSN: None     Source Type: Journal    
DOI: 10.1177/0261018305057044     Document Type: Article

References (109)

1. Adorno, T.W. (2003) Can One Live After Auschwitz: A Philosophical Reader. Stanford, CA: Stanford University Press.
2. Allen, C. (2003) 'Desperately Seeking Fusion: On "Joined-up Thinking", "Holistic Practice" and the New Economy of Welfare Professional Power', British Journal of Sociology 54(2): 287-306.
3. Baines, D. (2004a) 'Caring for Nothing: Work Organization and Unwaged Labour in Social Services', Work, Employment and Society 18(2): 267-95.
4. Baines, D. (2004b) 'Pro-market, Non-market: the Dual Nature of Organizational Change in Social Services Delivery', Critical Social Policy 24(1): 5-29.
5. Ballantyne, N. (1996) 'Child Care Social Work and the Internet', Adoption and Fostering 20(2): 50-7.
6. Bauman, Z. (2002) Society Under Siege. Cambridge: Polity.
7. Bauman, Z. (2004) Wasted Lives: Modernity and its Outcasts. London: Polity.
8. Bellamy Foster, J. (1998) 'Introduction', pp. ix-xxv in H. Braverman Labour and Monopoly Capitalism: The Degradation of Work in the Twentieth Century - 25th Anniversary Edition. New York: Monthly Review Press.
9. Bosanquet, B. (ed.) (1895) Aspects of the Social Problem. London: Macmillan.
10. Bourdieu, P. (2002) 'Habitus', pp. 27-37 in J. Hiller and E. Rooksby (eds) Habitus: A Sense of Place. Aldershot: Ashgate.
11. British Association for Adoption and Fostering (2004) Information, Referral and Tracking - the Professional Basis for Informed Judgement: Extract from BAAF's Response to Every Child Matters. London: BAAF.
12. Bromley, S. (1999) 'The Space of Flows and Timeless Time', Radical Philosophy 97: 6-18.
13. Cabinet Office (1998) Our Information Age: The Government's Vision. London: Cabinet Office.
14. Cabinet Office (1999) Modernising Government. London: Cabinet Office.
15. Cabinet Office (2000) E-government: A Strategic Framework for Public Services in the Information Age. London: Stationery Office.
16. Calder, M.C. (2004) 'Out of the Frying Pan into the Fire? A Critical Analysis of the Integrated Children's System', Child Care in Practice 10(3): 225-40.
17. Carvel, J. (2004) 'All Eyes on the Child', Guardian Society, Children's Services Supplement, 19 May, pp. 2-3.
18. Castells, M. (2000) 'Materials for the Exploration of the Network Society', British Journal of Sociology 51(1): 5-24.
19. Central Information Technology Unit (CITU) (1996) Governing Direct: A Prospectus of the Electronic Delivery of Government Services. London: CITU & Office of Public Service.
20. Chief Secretary to the Treasury (2003) Every Child Matters. Cm. 5860. London: Stationery Office.
21. Cleaver, H. and Freeman R (1995) Parental Perspectives in Cases of Suspected Child Abuse. London: HMSO.
22. Cushman, M. (2004) 'Why Database Projects Fail to Support Professionals', Paper presented at the seminar 'Tracking Children: A Road to Danger in the Children Bill', London School of Economics, 6 April.
23. Deleuze, G. (1995) Negotiations, trans. M. Joughin. Chichester: Columbia University.
24. Department for Education and Employment (DfEE) (2000) Connexions: The Best Start in Life for Every Young Person. Nottingham: DfEE.
25. Department of Health (1995) The Challenge of Partnership in Child Protection. London: HMSO.
26. Department of Health (2000a) '150 Teenage Pregnancy i Co-ordinators Appointed to Drive Campaign to Cut Teenage Pregnancy', Press Release, 29 February.
27. Department of Health (2000b) Integrated Children's System: Briefing Paper No 1. London: Department of Health.
28. Department of Health (2002) 'Social Services Staffing at 30th September 2001', Press Release, 25 April.
29. Department of Health (2003) Building E-Learning Capacity for the Social Work Degree: A Scoping Study for the Department of Health E-Learning Steering Group. London: Department of Health.
30. Department of Health, Department for Education and Employment, Home Office (2000) Framework for the Assessment of Children in Need and their Families. London: Stationery Office.
31. Derber, C. (1983) 'Managing Professionals: Ideological Proletarianization and Post-Industrial Labor', Theory and Society 12: 281-308.
32. Dowry, T. (2004) 'What Type of Help Families Need and What Help is Available Now?', Paper presented at the seminar 'Tracking Children: A Road to Danger in the Children Bill', London School of Economics, 6 April.
33. Dyer-Witheford, N. (1999) Cyber-Marx: Cycles and Circuits of Struggle in High-Technology Capitalism. Urbana and Chicago: University of Illinois Press.
34. Ellul, J. (1964) The Technological Society. New York: Vintage.
35. Eisenstadt, N. (1998) 'Changing Times', Community Care, 3-9 September, p. 16.
36. Evans, T. and Harris, J. (2004) 'Citizenship, Social Inclusion and Confidentiality', British Journal of Social Work 34: 69-91.
37. Ferguson, H. (2004) Protecting Children in Time. Houndsmill, Palgrave.
38. Ferguson, I. and Lavalette, M. (2004) 'Beyond Power Discoorse: Alienation and Social Work', British Journal of Social Work 34: 297-312.
39. Finlayson, A. (2003) Making Sense of New Labour. London: Lawrence and Wishart.
40. Fitzpatrick, T. (2000) 'Critical Cyberpolicy: Network Technologies, Massless Citizens, Virtual Rights', Critical Social Policy 20(3): 375-407.
41. Gandy, O.H. (1993) The Panoptic Sort. A Political Economy of Personal Information. Oxford: Westview Press.
42. Garland, D. (2002) The Culture of Control, 1st reprint. Oxford: Oxford University Press.
43. Garrett, P.M. (1999) 'Producing the Moral Citizen: the "Looking After Children" System and the Regulation of Children and Young People in Public Care', Critical Social Policy 19(3): 291-312.
44. Garrett, P.M. (2003a) Remaking Social Work with Children and Families. London: Routledge.
45. Garrett, P.M. (2003b) 'The Trouble with Harry: Why the "New Agenda of Life Politics" Fails to Convince', British Journal of Social Work 33(3): 381-97.
46. Garrett, P.M. (2003c) 'Swimming with Dolphins: The New Assessment Framework, New Labour and New Tools for Social Work with Children and Families', British Journal of Social Work 33(4): 441-63.
47. Garrett, P.M. (2004a) Social Work and Irish People in Britain: Historical and Contemporary Responses to Irish Children and Families. Bristol: Policy Press.
48. Garrett, P.M. (2004b) 'The Electronic Eye: Emerging Surveillant Practices in Social Work with Children and Families', European Journal of Social Work 7(l): 57-71.
49. Garrett. P M. (2005, forthcoming) 'New Labour's New Electronic "Telephone Directory": The Children Act 2004 and Plans for Databases on all Children in England and Wales', Social Work and Social Sciences Review.
50. Gatehouse, M., Statham, J. and Ward, H. (2004) Information Outputs for Children' s Social Services. Centre for Child and Family Research/Thomas Coram Research Unit [http://www.doh.gov.uk/qualityprotects/work_pro/ outputs.pdf].
51. Geoghegan, L. and Lever, J. with McGimpsey, I. (2004) ICT for Social Welfare. Bristol: Policy Press.
52. Giddens, A. (2003) 'Introduction - Neoprogressivism: A New Agenda for Social Democracy', pp. 1-35 in A. Giddens (ed.) The Progressive Manifesto. Cambridge: Polity.
53. Gillen, S. and Taylor, A. (2004) 'Information-sharing Systems in Disarray as Funding Problems Bite', Community Care 30, September-6 October, p. 6.
54. Gillen, S., Taylor, A. and Craick, D. (2003) 'Reid, Hodge and Ladyman to Shape Social Care after Blair Shuffles the Pack', Community Care, 26 June-2 July, pp. 16-18.
55. Golding, P. (2000) 'Forthcoming Features: Information and Communications Technology and the Sociology of the Future', Sociology 34(1): 165-84.
56. Grint, K. and Woolgar, S. (1997) The Machine at Work. Cambridge: Polity.
57. Hall, M.P. (1960) The Social Services of Modern England. London: Routledge and Kegan Paul.
58. Harlow, E. and Webb, S.A. (eds) (2003) Information and Communication Technologies in the Welfare Services. London: Jessica Kingsley.
59. Harris, J. (1998) 'Scientific Management, Bureau-Professionalism, New Managerialism: The Labour Process of State Social Work', British Journal of Social Work 28: 839-62.
60. Harris, J. (2003) The Social Work Business. London: Routledge.
61. Higgs, E. (2004) The Information State in England. London: Palgrave Macmillan.
62. Hinsliff, G., Bright, M. and Colville, R. (2004) 'Britain Takes a Crash Course in Happy Families', Observer, 22 February, pp. 10-11.
63. Holland, S. and Scourfield, J. (2004) 'Liberty and Respect in Child Protection', British Journal of Social Work 34(1): 21-36.
64. Home Office (2003) Respect and Responsibility - Taking a Stand Against Anti-Social Behaviour. Home Office: Stationery Office.
65. House of Lords & House of Commons Joint Committee on Human Rights (2004) Children Bill. Nineteenth Report of the Session 2003-4. London: Stationery Office.
66. Hudson, J. (2000) 'E-galitarianism? The Information Society and New Labour's Repositioning of Welfare', Critical Social Policy 23(2): 268-91.
67. Hudson, J. (2002) 'Digitising the Structures of Government: the UK's Information Age Government Agenda', Policy and Politics 30(4): 515-31.
68. Hunt, J. (2004) 'Roaring Trade on the E-market', Guardian Society, e-public Supplement, 25 February, p. 17.
69. Ife, J. (2001) Human Rights and Social Work: Towards a Rights-Based Practice. Cambridge: Cambridge University Press.
70. International Federation of Social Workers (2000) The Protection of Personal Information [http://www.ifsw.org/Publications/4.5.6.pub.html].
71. James, A.L. and James, A. (2001) 'Tightening the Net: Children, Community and Control', British Journal of Sociology 52(2): 211-28.
72. Jameson, F. (2000) 'Postmodernism, or the Cultural Logic of Late Capitalism', pp. 188-233 in M. Hardt and K. Weeks (eds) The Jameson Reader. Oxford: Blackwell.
73. Jameson, F. (2002) 'The Dialectics of Disaster', The South Atlntic Quarterly 101(2): 197-305.
74. Jones, C. (2001) 'Voices From the Front Line: State Social Workers and New Labour', British Journal of Social Work 31(4): 547-62.
75. Kellner, D. (2001) Feenberg's Questioning Technology', Theory, Culture and Society 18(1): 155-62.
76. Khan, S. (2003) 'Bombay Calling...', Observer 7 December, p. 19.
77. Leason, K. (2004) 'Politicians Sound Alarm on Child Obesity', Zero2nineteen July, p. 8.
78. Ling, T. (2002) 'Delivering Joined-Up Government in the UK: Dimensions, Issues and Problems', Public Administration 80(4): 615-42.
79. local e-gov (2005) 'The Solution - Online Process' [http:// www.localegovnp.org.uk/default.asp?slD=1107187790130].
80. Lyon, D. (2001) Surveillance Society: Monitoring Everyday Life. Buckingham: Open University Press.
81. McAteer, E. (2004) 'Social Workers Pushed to Strike', Community Care, 30 September-6 October, p. 20.
82. Marx, K. (1978) 'Economic and Philosophical Manuscripts of 1848', pp. 66-126 in R.C. Tucker (ed.) The Marx-Engels Reader, 2nd edn. London: Norton.
83. May, C. (2002) The Information Society. Cambridge: Polity.
84. Munro, E. (2001) 'Empowering Children', Child and Family Social Work 6: 129-37.
85. Needham, C. (2004) 'Customer-Focused Government', Soundings 26: 73-86.
86. Owen, J. (2000) 'We Will Not Be Tagged', Community Care, 19-25 October, special supplement, Leaping the Digital Divide: Making IT Happen, P. 19.
87. PA Consulting Group (2004) 'ID Cards - Home Secretary Announces Private Sector Partner', Press Release, 24 May [http://www.aconsulting.com/news/ press_release/2004/pr_20040524_idr_cards.htm].
88. Parker, R., Ward, H., Jackson, S., Aldgate, J. and Wedge, P. (1991) Looking After Children: Assessing Outcomes in Child Care. London: HMSO.
89. Performance and Innovation Unit (PIU) (2002) Privacy and Data-sharing: The Way Forward for Public Services. London: Cabinet Office.
90. Philp, A.F. and Timms, N. (1957) The Problem of 'the Problem Family'. London: Family Service Units.
91. Precht, D. (2003) 'Northampton On Track Project: Some Lessons from the First Year's Work', Practice 15(1): 2-21.
92. PublicTechnology.net (2005) 'Sharing Information to Identify Children at Risk: RYOGENS Launches 6 April' [http://www.publictechnology.net/ modules.php?op=modload&name=News&file=article&sid=828].
93. Regan, S. (2003) 'Technology and Systems of Referral Taking in Social Services: From Narrative to Code', pp. 83-111 in E. Harlow and S.A. Webb (eds) Information and Communication Technologies in the Welfare Services. London: Jessica Kingsley.
94. Robins, K. and Webster, F. (1988) 'Cybernetic Capitalism: Information, Technology, Everyday Life', pp. 44-76 in V. Mosco and J. Wasko (eds) The Political Economy of Information. Madison, WI: University of Wisconsin Press.
95. Rooff, M. (1972) A Hundred Years of Family Welfare. London: Michael Joseph.
96. Rose, N. (2000) 'Government and Control', British Journal of Criminology 40(2): 321-39.
97. Rose, W. (2002) 'Two Steps Forward, One Step Back: Issues for Policy and Practice', pp. 309-321 in H. Ward and W. Rose (eds) Approaches to Needs Assessment in Children's Services. London: Jessica Kingsley.
98. Ruddy, L. (2004) 'The Hub of Action', Community Care 9-15 September, pp. 40-2.
99. Sapey, B. (1997) 'Social Work Tomorrow: Towards a Critical Understanding of Technology in Social Work', British Journal of Social Work 27(6): 803-14.
100. Selwyn, N. (2002) '"E-stablishing" an Inclusive Society? Technology, Social Exclusion and UK Government Policy Making', Journal of Social Policy 31(1): 1-20.
101. Shifrin, T. (2004) 'Striking Differences', Guardian, Society Supplement, 24 November, p. 10.
102. Social Care Information Policy Unit (2003) Defining the Social Care Record [http://www.doh.gov.uk/ipu/socialcare/escrconsult.pdf].
103. Stallybrass, J. (1995) 'Empowering Technology: The Exploration of Cyberspace', New Left Review 211: 3-33.
104. Steele, L. (1998) 'Keeping a Precarious Balance', Community Care, 10-16 September, pp. 2-9.
105. Stern, M.J. (2000) 'Back to the Future? Manual Castells' The Information Age and the Prospects for Social Welfare', Cultural Studies 14(1): 99-116.
106. Travis, A. (2004) 'Nuisance Neighbours Face Compulsory Life Skills Lessons', Guardian, 1 June, p. 1.
107. Ward H. (ed.) (1995) Looking After Children: Research into Pratice. London: HMSO.
108. Winchester, R. (2004) 'Home Truths', Community Care, 29 April-5 May, pp. 30-1.
109. Woodroofe, K. (1962) From Charity to Social Work. London: Routledge and Kegan Paul.