Internal supply chain performance measurement: A health care continuous improvement implementation

International Journal of Health Care Quality Assurance

Volumn 18, Issue 7, 2005, Pages 533-542

  Swinehart, Kerry D ^a   Smith, Allen E ^b  

^a EAST TENNESSEE STATE UNIVERSITY   (United States)

^b FRANCIS MARION UNIVERSITY   (United States)

Author keywords

Continuous improvement; Customer satisfaction; Health services; United States of America

Indexed keywords

ARTICLE; HEALTH CARE FACILITY; HEALTH SERVICES RESEARCH; METHODOLOGY; ORGANIZATION AND MANAGEMENT; TOTAL QUALITY MANAGEMENT; UNITED STATES;

EFFICIENCY, ORGANIZATIONAL; HEALTH FACILITIES; ORGANIZATIONAL CASE STUDIES; TOTAL QUALITY MANAGEMENT; UNITED STATES;

EID: 27644435015     PISSN: 09526862     EISSN: None     Source Type: Journal    
DOI: 10.1108/09526860510627210     Document Type: Article

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