Architecture for customer relationship management approaches in financial services

Proceedings of the Annual Hawaii International Conference on System Sciences

Volumn , Issue , 2005, Pages 240-

  Geib, Malte ^a   Reichold, Annette ^a   Kolbe, Lutz ^a   Brenner, Walter ^a  

^a NONE

Author keywords

[No Author keywords available]

Indexed keywords

CUSTOMER SATISFACTION; FINANCE; INFORMATION MANAGEMENT; MANAGEMENT SCIENCE; PUBLIC RELATIONS;

CUSTOMER CONTACT MANAGEMENT; CUSTOMER RELATIONSHIP MANAGEMENT (CRM); CUSTOMER SATISFACTION MANAGEMENT; PROFITABILITY MANAGEMENT;

INDUSTRIAL RELATIONS;

EID: 27544515685     PISSN: 15301605     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

References (0)