Comparing customer trust in virtual salespersons with customer trust in human salespersons

Proceedings of the Annual Hawaii International Conference on System Sciences

Volumn , Issue , 2005, Pages 175-

  Komiak, Sherrie ^a   Wang, Weiquan ^a   Benbasat, Izak ^a  

^a NONE

Author keywords

[No Author keywords available]

Indexed keywords

ELECTRONIC COMMERCE; ELECTRONIC COMMUNITIES; MATHEMATICAL MODELS; MULTI AGENT SYSTEMS; NETWORK PROTOCOLS; SALES;

COMPUTER AGENTS; CUSTOMER RELATIONSHIP; PHYSICAL STORES; VIRTUAL SALESPERSON;

CUSTOMER SATISFACTION;

EID: 27544510425     PISSN: 15301605     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

References (0)