Citizens and e-government: An international comparison of the demand-side of e-government

Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)

Volumn 2739, Issue , 2003, Pages 448-451

  Botterman, Maarten ^a   Ettedgui, Emile ^a   Graafland, Irma ^a   Ligtvoet, Andreas ^a  

^a RAND CORPORATION   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

SURVEYS;

ACCESSION STATE; E-GOVERNMENTS; GENERAL POPULATION; INTERNATIONAL COMPARISON; ON-LINE SERVICE; PERSONAL INFORMATION; SUPPLY SIDES; SWITZERLAND;

GOVERNMENT DATA PROCESSING;

EID: 27344457451     PISSN: 03029743     EISSN: 16113349     Source Type: Book Series    
DOI: 10.1007/10929179_81     Document Type: Review

References (8)

1. Accenture, Rhetoric vs reality - Closing the Gap (April 2001)
2. Accenture, eGovernment leadership - Realizing the Vision (April 2002)
3. Bertelsmann Stiftung & Booz, Allen & Hamilton, Balanced e-Government (2001)
4. Cap Gemini Ernst & Young, Summary Report Web-based Survey on Electronic Public Services (2001 and 2002)
5. European Commission, e-Government Indicators for Benchmarking e-Europe (Feb. 2001), http://europa.eu.int/information_society/eeurope/action_plan/pdf/egovindicators. pdf
6. SIBIS, RAND Europe, Topic Report No. 8: e-Government (2003), http://www.sibis-eu.org/sibis/reports/results.htm
7. United Nations, DPEPA, Benchmarking e-government: A global perspective (2002)
8. World Markets Research Centre, Global e-Government Survey (Sept. 2001)