Hospitality leaders do they know how their employees feel about them?

Cornell Hotel and Restaurant Administration Quarterly

Volumn 42, Issue 6, 2001, Pages 80-89

  Testa, Mark R ^a  

^a SAN DIEGO STATE UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 27144462313     PISSN: 00108804     EISSN: None     Source Type: Journal    
DOI: 10.1016/s0010-8804(01)81013-2     Document Type: Article

References (4)

1. See: T. Hinkin and B. Tracey, "Transformational Leadership in the Hospitality Industry," Hospitality Research Journal, Vol. 18 (1994), pp. 49-63;
2. S. A. Kirkpatrick and E. A. Locke, "Direct and Indirect Effects of Three Core Charismatic Leadership Components on Performance and Attitudes," Journal of Applied Psychology, Vol. 81, No. 1 (February 1996), pp. 36-51;
3. and R.J. Deluga, "The Relationship between Attributional Charismatic Leadership and Organizational Citizenship Behavior," Journal of Applied Social Psychology, Vol. 25, No. 18 (September 1995), pp. 1652-1669.
4. R.A. Webber, "Perceptions of Interactions between Superiors and Subordinates," Human Relations, Vol. 23, No. 3 (June 1980), pp. 235-248.