Improving public urban services through increased accountability

Journal of Professional Issues in Engineering Education and Practice

Volumn 131, Issue 4, 2005, Pages 263-273

  Cavill, S ^a   Sohail, M ^a  

^a LOUGHBOROUGH UNIVERSITY   (United Kingdom)

Author keywords

Drainage; Lightning; Pavements; Public services; Sanitary engineering; Urban areas; Waste management; Water supply

Indexed keywords

DATA ACQUISITION; DRAINAGE; INFORMATION SCIENCE; LIGHTNING; PAVEMENTS; PROFESSIONAL ASPECTS; RESEARCH; RESOURCE ALLOCATION; SANITARY ENGINEERING; STRATEGIC PLANNING; WASTE MANAGEMENT; WATER SUPPLY;

ACCOUNTABILITY; INFORMATION SYMMETRIES; PUBLIC SERVICES; URBAN AREAS;

URBAN PLANNING;

EID: 26644464847     PISSN: 10523928     EISSN: None     Source Type: Journal    
DOI: 10.1061/(ASCE)1052-3928(2005)131:4(263)     Document Type: Article

References (39)

1. Ackerman, J. (2003). State-society synergy for accountability: Lessons for the World Bank, World Bank, Washington, D.C.
2. Ahmad, J. K., Savage, D., and Srivastava, V. (2004). "Scaling up drinking water services." Development outreach edition: Client power making services work for the poor, 〈http://www1.worldbank.org/devoutreach/ article.asp?id=238〉
3. Casley, J. (2003). "Understanding service delivery reform and organisational performance in an Indian state." Making Services Work for Poor People: World Development Rep., Proc., 2003/4 Workshop.
4. Castells, M. (1977). The urban question: A Marxist approach, Edward Arnold, London.
5. Castells, M. (1983). The city and the grassroots: A cross-cultural theory of urban social movements, Edward Arnold, London.
6. Chambers, R. (1993). Challenging the Professionals, Intermediate Technology Publications, London.
7. Cochran, J. (2002). "Erasing ethical borders." J. Prof. Issues Eng. Educ. Pract., 128(3), 112-115.
8. Cywinski, Z. (2001). "Current philosophy of sustainability in civil engineering." J. Prof. Issues Eng. Educ. Pract., 127(1), 12-16.
9. Deichmann, U., and Lall, S. V. (2003). "Are you satisfied? Citizen feedback and delivery of urban services." Urban Development Policy Research Working Paper, 〈www.econ.worldbank.org/resource〉
10. Devas, N., and Grant, U. (2003). "Local government decision making-citizen participation and local accountability: some evidence from Kenya and Uganda." Public Administration Development, 23(4), 307-316.
11. Dunleavy, P. (1980). Urban political analysis, The politics of collective consumption, Macmillan, London.
12. Ferguson, J. (1994). The anti-politics machine. Cambridge University Press, Cambridge, Mass.
13. Goetz, A. M., and Gaventa, J. (2001). "Bringing citizen voice and client focus into service delivery." Working Paper 138, Institute of Development Studies, Brighton, U.K.
14. Grant, K. G. (2001). "The crucial role of ethics and continuing development for civil engineers." J. Prof. Issues Eng. Educ. Pract., 127(2), 54-56.
15. Grindle, M. (2003). "First in the Queue? Mainstreaming the poor in service delivery, 'Making services work for poor people." Background Paper for the World Development Rep. 2003/4 Workshop.
16. Henry, W. P. (2002). "Forum: Professional issues in the 21st century." J. Prof. Issues Eng. Educ. Pract., 128(4), 160-169.
17. Hunsaker, K. L. (2001). "The many obligations of a civil engineer." J. Prof. Issues Eng. Educ. Pract., 127(1), 9-11.
18. Jabbra, J. G., and Dwivedi, O. P. (1989). Public service accountability: A comparative perspective, Kumarian.
19. Lang, E. R. (2003). "Awards: Student member essay contest: Applying ethics to engineering." J. Prof. Issues Eng. Educ. Pract., 129(3), 134-136.
20. Luce, L., and Henry, W. P. (2002). "Public awareness of civil engineering and the infrastructure." J. Prof. Issues Eng. Educ. Pract., 128(4), 165-166.
21. Miller, J. B. (2002). "The civil engineering in society - Public policy, public office, and community service." J. Prof. Issues Eng. Educ. Pract., 128(4), 161-163.
22. Narayan, D., Chambers, R., Shah, M. K., and Petesch, P. (2000). Voices of the poor: Crying out for change, Oxford University Press, Oxford, U.K.
23. O'Donnel, G. O. (1999). "Horizontal accountability in new democracies." The self-restraining state; Power and accountability in new democracies, A. Schedler, G. O. Diamond, and M. F. Plattiner, eds., Lynne Reinner, London, 17-17.
24. Osbourne, D., and Gaebler, T. (1993). Reinventing government: How the entrepreneurial spirit is transforming the public sector, Plume, New York.
25. Padmanabhan, G., and Katti, D. (2002). "Using community based projects in civil engineering capstone courses." J. Prof. Issues Eng. Educ. Pract., 128(1), 12-18.
26. Paul, S. (2002). Hold the state to account; Citizen monitoring in action, Public Affairs Centre, Bangalore, India.
27. Rakodi, C. (2003). "What are the most effective strategies for understanding and channelling the preferences of service users to make public services more responsive." Making Services Work for Poor People: World Development Rep., Proc., 2003/4 Workshop.
28. Rassafi, A. A., and Bagheri, A. (2002). "Discussion of 'current philosophy of sustainability in civil engineering by Zbigniew Cywnski'." J. Prof. Issues Eng. Educ. Pract., 128(2), 94-94.
29. Rubin, R. A., Quitas, B., and Roth, D. (2004). "Forum: Changing role of the civil engineer in society." J. Prof. Issues Eng. Educ. Pract., 130(1), 5-7.
30. Republic of South Africa. (1998). Municipal structures act, Government Printer, Pretoria, South Africa.
31. Saunders, P. (1986). Social theory and the urban question, 2nd ed., Hutchinson Education Ltd., London.
32. Schedler, A. (1999). "Conceptualising Accountability." The antipolitics machine, A. Schedler, G. O. Diamond, and M. F. Plattiner, eds., Cambridge University Press, Cambridge, Mass, 2-3.
33. Scott, J. C. (1985). Weapons of the weak: Everyday forms of peasant resistance, Yale Univ. Press, New Heaven, Conn.
34. Siller, T. J. (2001). "Sustainability and critical thinking in civil engineering curriculum." J. Prof. Issues Eng. Educ. Pract., 127(3), 104-108.
35. Steinmann, A. (2003). "Implementing sustainable development through problem based learning: Pedagogy and practice." J. Prof. Issues Eng. Educ. Pract., 129(4), 216-225.
36. Varley, A. (1999). "A new model of urban land regularisation in Mexico? The role of opposition government." Eur. J. Development Res., 11(2), 235-261.
37. World Bank. (2004). World Development Rep.: Making Services Work for Poor People, Washington, D.C.
38. Yin, R. (1982). Conserving America's neighborhoods, Plenum, New York.
39. Zitomer, D. H., Gabor, M., and Johnson, P. (2003). "Bridge construction in Guatemala: Linking social issues and engineering." J. Prof. Issues Eng. Educ. Pract., 129(3), 143-150.