Imperfection, transfer failure, and the replication of knowledge: An interview with Gabriel Szulanski

Journal of Management Inquiry

Volumn 13, Issue 2, 2004, Pages 141-150

  Rerup, Claus ^a,b  

^a UNIVERSITY OF WESTERN ONTARIO   (Canada)

^b UNIVERSITY OF WESTERN ONTARIO   (Canada)

Author keywords

Exploitation of knowledge assets; Imperfect knowledge; Replication and transfer of knowledge

Indexed keywords

EID: 2642562262     PISSN: 10564926     EISSN: None     Source Type: Journal    
DOI: 10.1177/1056492604265220     Document Type: Review

References (13)

1. Cameron, K. S., & Quinn, R. E. (1988). Organizational paradox and transformation. In R. E. Quinn & K. S. Cameron (Eds.), Paradox and transformation (pp. 1-18). Cambridge, MA: Ballinger.
2. Carlile, P. R. (2002). A pragmatic view of knowledge and boundaries: Boundary objects in new product development. Organization Science, 13(4), 442-455.
3. Henderson, R., & Clark, K. (1990). Architectural innovation: The reconfiguration of existing product technologies and the failure of established firms. Administrative Science Quarterly, 35, 9-30.
4. March, J. G. (1991). Exploration and exploitation in organization learning. Organizational Science, 2, 71-86.
5. Nelson, R. R., & Winter, S. G. (1982). An evolutionary theory of economic change. Cambridge, MA: Harvard University Press.
6. Rivkin, J. W. (2000). Imitation of complex strategies. Management Science, 46(6), 824-844.
7. Szulanski, G. (1996). Exploring internal stickiness: Impediments to the transfer of best practice within the firm. Strategic Management Journal, 17, 27-43.
8. Szulanski, G. (2000). The process of knowledge transfer: A diachronic analysis of stickiness. Organizational Behavior and Human Decision Processes, 82, 9-27.
9. Szulanski, G., & Jensen, R. J. (2002). Templates and stickiness: An empirical investigation of the use of working examples in the replication of organizational routines (Working Paper). Philadelphia: University of Pennsylvania, The Wharton School, Management Department.
10. Szulanski, G., & Winter, S. (2002, January). Getting it right the second time. Harvard Business Review, 80, 62-69.
11. von Hippel, E. (1994). "Sticky information" and the locus of problem solving: Implications for innovation. Management Science, 40, 429-439.
12. Winter, S. (1996). Organizing for continuous improvement: Evolutionary theory meets the quality revolution. In M. D. Cohen & L. S. Sproull (Eds.), Organizational learning (pp. 460-483). Thousand Oaks, CA: Sage.
13. Winter, S., & Szulanski, G. (2001). Replication as strategy. Organization Science, 12, 730-743.