Balanced scoreboard for methodology for total performance improvement

Respiratory Care Clinics of North America

Volumn 10, Issue 2, 2004, Pages 253-268

  Thalman, Janice J ^a   Malinowski, T P Thomas P ^b  

^a DUKE UNIVERSITY HOSPITAL   (United States)

^b INOVA FAIRFAX HOSPITAL   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; EMPLOYEE; FEEDBACK SYSTEM; HEALTH CARE COST; HEALTH CARE MANAGEMENT; HEALTH CARE PERSONNEL; HEALTH CARE PLANNING; HEALTH CARE QUALITY; HEALTH SERVICE; HOSPITAL CARE; HUMAN; JOB PERFORMANCE; MEASUREMENT; METHODOLOGY; RESPIRATORY CARE; SCORING SYSTEM; STAFF TRAINING; HOSPITAL DEPARTMENT; INTENSIVE CARE; PATIENT SATISFACTION; QUALITY CONTROL; REVIEW; STANDARD; UNITED STATES;

BENCHMARKING; HUMANS; PATIENT SATISFACTION; QUALITY INDICATORS, HEALTH CARE; RESPIRATORY CARE UNITS; RESPIRATORY THERAPY DEPARTMENT, HOSPITAL; UNITED STATES;

EID: 2642513902     PISSN: 10785337     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.rcc.2004.01.007     Document Type: Review

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