Facing and bridging gaps in Web searching

Information Processing and Management

Volumn 42, Issue 2, 2006, Pages 519-537

  Savolainen, Reijo ^a   Kari, Jarkko ^a  

^a TAMPERE UNIVERSITY OF TECHNOLOGY   (Finland)

Author keywords

Search tactics; Sense Making theory; Web searching

Indexed keywords

CONTEXT SENSITIVE LANGUAGES; INFORMATION ANALYSIS; PROBLEM SOLVING; SEARCH ENGINES;

SEARCH TACTICS; SENSE-MAKING THEORY; WEB SEARCHING;

WORLD WIDE WEB;

EID: 25844526297     PISSN: 03064573     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ipm.2005.01.009     Document Type: Article

References (48)

1. D.E. Agosto Bounded rationality and satisficing in young people's Web-based decision making Journal of the American Society for Information Science and Technology 53 1 2002 16 27
2. M.J. Bates Information search tactics Journal of the American Society for Information Science 30 4 1979 205 214
3. M.J. Bates Toward an integrated model of information seeking and searching The New Review of Information Behaviour Research 3 2002 1 15
4. D. Bilal Children's use of the Yahooligans! Web search engine: I. Cognitive, physical and affective behaviors on fact-based search tasks Journal of the American Society for Information Science 51 7 2000 646 665
5. D. Bilal Children's use of the Yahooligans! Web search engine: II. Cognitive and physical behaviors on research tasks Journal of the American Society for Information Science and Technology 52 2 2001 118 136
6. D. Bilal Children's use of the Yahooligans! Web search engine. III. Cognitive, and physical behaviors on fully self-generated search tasks Journal of the American Society for Information Science and Technology 53 13 2002 1170 1183
7. D. Bilal, and J. Kirby Differences and similarities in information seeking: Children and adults as Web users Information Processing & Management 38 5 2002 649 670
8. L.D. Catledge, and J.E. Pitkow Characterizing browsing strategies in the World-Wide Web Computer Networks and ISDN Systems 27 6 1995 1065 1073 Available from http://www.igd.fhg.de/archive/1995_www95/papers/80/userpatterns/ UserPatterns.Paper4.formatted.html [14 December 2004]
9. Dervin, B. (1983). An overview of sense-making research: Concepts, methods and results to date. Paper presented at the International Communication Association Annual Meeting, Dallas, May 1983.
10. B. Dervin From the mind's eye of the 'user': the sense-making qualitative-quantitative methodology J.D. Glazier R.R. Powell Qualitative research in information management 1992 Libraries Unlimited Englewood, CO 61 84
11. B. Dervin On studying information seeking methodologically: The implications of connecting metatheory to method Information Processing & Management 36 6 1999 727 750
12. B. Dervin, and M. Frenette Sense-Making methodology: Communicating communicatively with campaign audiences L. Loreman-Wernet E. Lauterbach Sense-Making methodology reader. Selected writings of Brenda Dervin 2003 Hampton Press Cresskill, NJ 233 249
13. B. Dervin, T.L. Jacobson, and M.S. Nilan Measuring aspects of information seeking. A test of quantitative/qualitative methodology M. Burgoon Communication yearbook 6 1982 Sage Beverly Hills 419 444
14. R. Fidel, R.K. Davies, M.H. Douglass, J.K. Holder, C.J. Hopkins, and E.J. Kushner A visit to the information mall: Web searching behavior of high school students Journal of the American Society for Information Science 50 1 1999 24 37
15. M.A. Fitzgerald, and C. Galloway Relevance judging, evaluation, and decision making in virtual libraries: A descriptive study Journal of the American Society for Information Science and Technology 52 12 2001 989 1010
16. N. Ford, D. Miller, and N. Moss The role of individual differences in Internet searching: An empirical study Journal of the American Society for Information Science and Technology 52 12 2001 1049 1066
17. W.B. Hawk, and P. Wang Users' interaction with the World Wide Web: Problems & problem-solving L. Woods ASIS '99. Proceedings of the 62nd ASIS Annual Meeting 1999 Information Today Medford, NJ 256 270
18. S.G. Hirsh Children's relevance criteria and information seeking on electronic resources Journal of the American Society for Information Science 50 14 1999 1265 1283
19. C. Hölscher, and G. Strube Web search behavior of Internet experts and newbies Computer Networks 33 1-6 2000 337 346
20. I. Hsieh-Yee Search tactics of Web users in searching for texts, graphics, known items and subjects: A search simulation study H. Iyer Electronic resources: Use and user behavior 1998 Haworth Press New York 61 83
21. I. Hsieh-Yee Research on Web search behavior Library & Information Science Research 23 2 2001 167 185
22. B.J. Jansen, A. Spink, and T. Saracevic Real life, real users and real needs: A study and analysis of user queries on the Web Information Processing & Management 36 2 2000 207 227
23. Kari, J. (2001). Information seeking and interest in the paranormal: Towards a process model of information action, University of Tampere, Tampere, Finland. Available from http://acta.uta.fi/teos.phtml?55579 [14 December 2004].
24. J. Kari Web information seeking by pages: an observational study of moving and stopping Information Research 9 4 2004 http://InformationR.net/ir/9- 4/paper183.html [14 December 2004]
25. J. Kari, and R. Savolainen Toward a contextual model of information seeking on the Web The New Review of Information Behaviour Research 4 2003 155 175
26. K.-S. Kim, and B. Allen Cognitive and task influences on Web searching behavior Journal of the American Society for Information Science and Technology 53 2 2002 109 119
27. K. Krippendorff Content analysis. An introduction to its methodology 1980 Sage Beverly Hills, CA
28. A.W. Lazonder, H.J.A. Biemans, and I.G.J.H. Wopereis Differences between novice and experienced users in searching information on the World Wide Web Journal of the American Society for Information Science 51 6 2000 576 581
29. G. Marchionini Information seeking in electronic environments 1995 Cambridge University Press New York
30. D. Nicholas, P. Huntingdon, P. Williams, and T. Dobrowolski Re-appraising information seeking behaviour in a digital environment. Bouncers, checkers, returnees and the like Journal of Documentation 60 1 2004 24 43
31. Pharo, N. (2002). The SST method schema. A tool for analysing work task-based Web information search processes, University of Tampere, Tampere, Finland (Acta Universitatis Tamperensis, vol. 871). Available from http://acta.uta.fi/pdf/951-44-5355-7.pdf [14 December 2004].
32. N. Pharo, and K. Järvelin The SST method: A tool for analysing Web information search process Information Processing & Management 40 4 2004 633 654
33. S.Y. Rieh Judgment of information quality and cognitive authority in the Web Journal of the American Society for Information Science and Technology 53 2 2002 145 161
34. S.Y. Rieh On the Web at home: Information seeking and Web searching in the home environment Journal of the American Society for Information Science and Technology 55 8 2004 743 753
35. R. Savolainen Incorporating small parts and gap-bridging: Two metaphorical approaches to information use The New Review of Information Behaviour Research 1 2000 35 50
36. R. Savolainen Network competence and information seeking on the Internet: From definitions towards a social cognitive model Journal of Documentation 58 2 2002 211 226
37. M. Shepherd, C. Watters, and R. Kaushik Lessons from reading e-news for browsing the Web: The roles of genre and task E. Aversa C. Manley ASIST 2001. Proceedings of the 64th ASIST annual meeting 2001 Information Today Medford, NJ 256 267
38. D.J. Slone The influence of mental models and goals on search patterns during Web interaction Journal of the American Society for Information Science and Technology 53 13 2002 1152 1169
39. D.J. Slone Internet search approaches: The influence of age, search goals, and experience Library & Information Science Research 25 4 2003 403 418
40. A. Spink, H.C. Ozmutlu, and D.P. Lorence Web searching for sexual information: An exploratory study Information Processing & Management 40 1 2004 113 123
41. A. Spink, D. Wolfram, B. Jansen, and T. Saracevic Searching the Web: The public and their queries Journal of the American Society for Information Science and Technology 52 3 2001 226 234
42. L. Tauscher, and S. Greenberg How people revisit Web pages: Empirical findings and implications for the design of history systems International Journal of Human-Computer Systems 47 1997 97 137 Available from http://ijhcs.open.ac.uk/tauscher/tauscher.pdf [20 January 2005]
43. P. Wang, W.B. Hawk, and C. Tenopir User's interaction with World Wide Web resources: An exploratory study using a holistic approach Information Processing & Management 36 2 2000 229 251
44. P. Wang, and D. Soergel A cognitive model of document use during a research project. Study I. Document selection Journal of the American Society for Information Science 49 2 1998 115 133
45. J.S. Watson "If you don't have it, you can find it". A close look at students perceptions of using technology Journal of the American Society for Information Science 49 11 1998 1024 1036
46. M.D. White, and M. Iivonen Questions as a factor in Web searching strategy Information Processing & Management 37 5 2001 721 740
47. M.D. White, and J. Iivonen Assessing level of difficulty in Web search questions Library Quarterly 72 2 2002 205 233
48. B.M. Wildemuth The effects of domain knowledge on search tactic formulation Journal of the American Society for Information Science and Technology 55 3 2004 246 258