The importance of affective quality

Communications of the ACM

Volumn 48, Issue 9, 2005, Pages 105-108

  Zhang, Ping ^a   Li, N A ^a  

^a SYRACUSE UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

CONSUMER SHOPPING; PERCEIVED EASE OF USE (PEOU); PERCEIVED USEFULNESS (PU);

DECISION MAKING; INFORMATION TECHNOLOGY; QUALITY CONTROL;

QUALITY ASSURANCE;

EID: 25444493655     PISSN: 00010782     EISSN: None     Source Type: Journal    
DOI: 10.1145/1081992.1081997     Document Type: Review

References (12)

1. Davis, F. Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly 13, 3 (1989), 319-340.
2. Kim, J., Lee, J. and Choi, D. Designing emotionally evocative homepages: an empirical study of the quantitative relations between design factors and emotional dimensions. International Journal of Human-Computer Studies 59, 6 (2003), 899-940.
3. Lavie, T. and Tractinsky, N. Assessing dimensions of perceived visual aesthetics of Web sites. International Journal of Human-Computer Studies. In press, corrected proof.
4. Mundorf, M., Westin, S., and Dholaski, N. Effects of hedonic components and user's gender on the acceptance of screen-based information services. Behaviour & Information Technology 12, 5 (1993), 293-303.
5. Norman, D.A. Emotion and design: Attractive things work better. Interactions: New Visions of Human-Computer Interaction IX, 4 (2002), 36-42.
6. Russell, J.A. Core affect and the psychological construction of emotion. Psychological Review 110, 1 (2003), 145-172.
7. Russell, J.A. and Pratt, G. A description of the affective quality attributed to environments. Journal of Personality and Social Psychology 38 (1980), 311-322.
8. Schenkman, B.N. and Jonsson, F.U. Aesthetics and preferences of Web pages. Behaviour & Information Technology 19, 5 (2000), 367-377.
9. Tractinsky, N., Katz, A.S. and Ikar, D. What is beautiful is usable. Interacting with Computers 13 (2000), 127-145.
10. van der Heijden, H. Factors influencing the usage of Web sites - The case of a generic portal in the Netherlands. Information & Management 40, 6 (2003), 541-549.
11. Venkatesh, V. Determinants of perceived ease of use: Integrating control, intrinsic motivation, and emotion into the technology acceptance model. Information Systems Research 11, 4 (2000), 342-365.
12. Yi, M.Y. and Hwang, Y. Predicting the use of Web-based information systems: Self-efficacy, enjoyment, learning goal orientation, and the technology acceptance model. International Journal of Human-Computer Studies, forthcoming.