Customization and standardization in hotels - A paradox or not?

International Journal of Contemporary Hospitality Management

Volumn 17, Issue 6, 2005, Pages 529-535

  Sandoff, Mette ^a  

^a UNIVERSITY OF GOTHENBURG   (Sweden)

Author keywords

Customization; Europe; Hotels; Human resource management; Services; Standardization

Indexed keywords

EID: 25144438079     PISSN: 09596119     EISSN: None     Source Type: Journal    
DOI: 10.1108/09596110510612167     Document Type: Article

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