Making it work: Process improvement in medical practices

MGMA Connexion

Volumn 4, Issue 4, 2004, Pages 42-45

  Rowlings, Karen ^a,b  

^a MGMA ^*  (United States)

^b UNIVERSITY OF SOUTHERN CALIFORNIA   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; MANAGEMENT; NONBIOLOGICAL MODEL; ORGANIZATION AND MANAGEMENT; STANDARD; TOTAL QUALITY MANAGEMENT; UNITED STATES;

EFFICIENCY, ORGANIZATIONAL; MODELS, ORGANIZATIONAL; PRACTICE MANAGEMENT, MEDICAL; TOTAL QUALITY MANAGEMENT; UNITED STATES;

EID: 2442478338     PISSN: 15370240     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (8)

1. Feifer C. Topics in health information management: Self-managing teams: A strategy for quality improvement. University of Southern California: Lippincott Williams and Williams Inc. 2003; (1): 21-28.
2. Richard B, Chase NJ, Aquilano NJ and Jacobs FR. Operations management for competitive advantage. 2001 New York: McGraw Hill Inc.
3. Harrington HJ. Business process improvement: The breakthrough strategy for total quality, productivity and competitiveness. 1991 New York: McGraw Hill Inc.
4. Institute of Medicine. Crossing the quality chasm: A new health system for the 21st century. 2001 Washington DC: National Academy Press (Institute of Medicine-Committee on Health Care Quality in America).
5. Brue G. Six sigma for managers. 2002 New York McGraw Hill Inc.
6. Harrington.
7. Chang R, et al. The SAMIE model: Applying a systematic CPI model. In Process Improvement Team Workbook. 1995 Los Angeles: USC University Hospital: 1. 14-1. 17.
8. Juran JM. The quality improvement process. 1998 Blacklick, Ohio, McGraw Hill Professional. http://site.ebrary.com, chap. 14.