Emergency department: Improving patient satisfaction

Nursing Economics

Volumn 22, Issue 2, 2004, Pages 71-74

  Walrath, Jo M ^a   Tomallo Bowman, Ramona ^b   Maguire, Jeanne M ^b  

^a JOHNS HOPKINS UNIVERSITY   (United States)

^b VIRGINIA HOSPITAL CENTER   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; EMERGENCY HEALTH SERVICE; HEALTH CARE QUALITY; HOSPITAL; HUMAN; LENGTH OF STAY; MEDICAL STAFF; NURSING STAFF; ORGANIZATION AND MANAGEMENT; PATIENT SATISFACTION; STANDARD; STATISTICS; UNITED STATES;

EFFICIENCY, ORGANIZATIONAL; EMERGENCY SERVICE, HOSPITAL; HOSPITALS, URBAN; HUMANS; LENGTH OF STAY; MEDICAL STAFF, HOSPITAL; NURSING STAFF, HOSPITAL; PATIENT SATISFACTION; PROCESS ASSESSMENT (HEALTH CARE); QUALITY INDICATORS, HEALTH CARE; UNITED STATES;

EID: 2442438746     PISSN: 07461739     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (2)

1. Gallup Organization (2000). Princeton: Gallup Organization.
2. Hoffenberg, S., Hill, M., & Houry, D. (2001). Does sharing process differences reduce patient length of stay in the emergency department? American College of Emergency Physicians, 38(5), 533-540.