Formalising an understanding of user-system misfits

Lecture Notes in Computer Science

Volumn 3425, Issue , 2005, Pages 253-270

  Blandford, Ann ^a   Green, Thomas R G ^b   Connell, Iain ^a  

^a UNIVERSITY COLLEGE LONDON   (United Kingdom)

^b UNIVERSITY OF LEEDS   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

COGNITIVE SYSTEMS; COMPUTER SCIENCE; SYSTEMS ANALYSIS;

CASSM; COGNITIVE DIMENSIONS (CD); USER-SYSTEM MISFITS;

HUMAN COMPUTER INTERACTION;

EID: 24344497439     PISSN: 03029743     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1007/11431879_17     Document Type: Conference Paper

References (20)

1. Beyer, H., Holtzblatt, K.: Contextual Design. San Francisco: Morgan Kaufmann. (1998).
2. Blackwell, A.F., Green, T.R.G.: A Cognitive Dimensions questionnaire optimised for users. In A.F. Blackwell & E. Bilotta (Eds.) Proceedings of the Twelfth Annual Meeting of the Psychology of Programming Interest Group (2000). 137-152.
3. Blackwell, A., Green, T. R. G.: Notational systems - the Cognitive Dimensions of Notations framework. In J. Carroll (ed.), HCI Models, Theories and Frameworks, Morgan Kaufmann. (2003) 103-134.
4. Blackwell, A., Hewson, R., Green, T. R. G.: The design of notational systems for cognitive tasks. E. Hollnagel (ed.) In E. Hollnagel (Ed.), Handbook of Cognitive Task Design. Mahwah, N.J.: Lawrence Erlbaum. (2003) 525-545.
5. Blandford, A. E., Green, T. R. G.: Group and individual time management tools: what you get is not what you need. Personal and Ubiquitous Computing. Vol 5 No 4. (2001) 213-230.
6. Blandford, A., Keith, S., Connell, I., Edwards, H.: Analytical usability evaluation for Digital Libraries: a case study. In Proc. ACM/IEEE Joint Conference on Digital Libraries. (2004) 27-36.
7. Blandford, A. E., Wong, B. L. W., Connell, I. W., Green, T. R. G.: Multiple viewpoints on computer supported team work: a case study on ambulance dispatch. In X. Faulkner, J. Finlay & F. Détienne (eds), Proc. HCI 2002 (People and Computers XVI), Springer (2002) 139-156.
8. Blandford, A. E., Young, R. M.: Specifying user knowledge for the design of interactive systems. Software Engineering Journal. 11.6, (1996) 323-333.
9. CASSM: Project web site www.uclic.ucl.ac.uk/annb/CASSM.html
10. Connell, I., Green, T., Blandford, A.: Ontological Sketch Models: highlighting user-system misfits. In E. O'Neill, P. Palanque & P. Johnson (Eds.) People and Computers XVII, Proc. HCI'03. Springer. (2003) 163-178.
11. Green, T. R. G., Benyon, D.: The skull beneath the skin: entity-relationship models of information artifacts. International Journal of Human-Computer Studies, 44 (1996) 801-828
12. Green, T. R. G.: Cognitive dimensions of notations. In A. Sutcliffe and L. Macaulay (Eds.) People and Computers V. Cambridge University Press. (1989) 443-460
13. Green, T.R.G.: The cognitive dimension of viscosity - a sticky problem for HCI. In D. Diaper and B. Shackel (Eds.) INTERACT '90. Elsevier. (1990)
14. Green, T. R. G., Blackwell, A. F.: Cognitive dimensions of information artefacts: a tutorial. http://www.cl.cam.ac.uk/~afb21/CognitiveDimensions/CDtutorial.pdf (1998)
15. Green, T. R. G., Petre, M.: Usability analysis of visual programming environments: a 'cognitive dimensions' framework. J. Visual Languages and Computing, 7, (1996) 131-174.
16. Moran, T. P.: Getting into a system: external-internal task mapping analysis, in A. Janda (ed.), Human Factors in Computing Systems, (1983) pp.45-49.
17. Nielsen, J.: Heuristic evaluation. In J. Nielsen & R. Mack (Eds.), Usability Inspection Methods, New York: John Wiley (1994) 25-62.
18. Payne, S. J., Squibb, H. R., Howes, A.: The nature of device models: the yoked state space hypothesis, and some experiments with text editors. Human-Computer Interaction, 5. (1990) 415-444.
19. Roast, C., Khazaei, B., Siddiqi, J.: Formal comparison of program modification. In IEEE Symposium on Visual Languages, IEEE Computer Society (2000). 165-171.
20. Wharton, C., Rieman, J., Lewis, C., Polson, P.: The cognitive walkthrough method: A practitioner's guide. In J. Nielsen & R. Mack (Eds.), Usability Inspection Methods. New York: John Wiley (1994) 105-140.