A dialogue-based information retrieval assistant using shallow NLP techniques in online sales domains

IEICE Transactions on Information and Systems

Volumn E88-D, Issue 5, 2005, Pages 801-807

  Kim, Harksoo ^a,c   Seon, Choong Nyoung ^a   Seo, Jungyun ^b  

^a Diquest Inc   (South Korea)

^b Sogang University   (South Korea)

^c UNIVERSITY OF MASSACHUSETTS   (United States)

Author keywords

Information retrieval assistant; Natural language interface; NLP server; System connector

Indexed keywords

CLIENT SERVER COMPUTER SYSTEMS; INFORMATION RETRIEVAL; INTERFACES (COMPUTER); SERVERS; WEBSITES;

INFORMATION RETRIEVAL ASSISTANT; NATURAL LANGUAGE INTERFACE; NLP SERVERS; SYSTEM CONNECTOR;

NATURAL LANGUAGE PROCESSING SYSTEMS;

EID: 24144487203     PISSN: 09168532     EISSN: None     Source Type: Journal    
DOI: 10.1093/ietisy/e88-d.5.801     Document Type: Conference Paper

References (16)

1. J. Muller and M. Pischel, "Doing business in the information marketplace," Proc. 1999 International Conference on Autonomous Agents, pp. 139-146, 1999.
2. J. Chai, J. Lin, W. Zadrozny, Y. Ye, M. Stys-Budzikowska, V. Horvath, N. Kambhatla, and C. Wolf, "The role of a natural language conversational interface in online sales: A case study," International Journal of Speech Technology, vol.4, pp.285-295, 2001.
3. B.A. Huberman, P.L.T. Pirolli, J.E. Pitkow, and R.M. Lukose, "Strong regularities in world wide web surfing," Science, vol.280, pp.95-97, 1998.
4. B. Carpenter and J. Chu-Carroll, "Natural language call routing: A robust, self-organizing approach," Proc. Fifth International Conference on Spoken Language Processing, pp.2059-2062, 1998.
5. M. Walker, J. Fromer, and S. Narayanan, "Learning optimal dialogue strategies: A case study of a spoken dialogue agent for email," Proc. 36th Annual Meeting of the Association for Computational Linguistics and 17th International Conference on Computational Linguistics, pp.1345-1351, 1998.
6. I. Androutsopoulos and G.D. Ritchie, "Natural language interfaces to databases - An introduction," Natural Language Engineering, vol.1, no. 1, pp.29-81, 1995.
7. Askjeeves, http://www.askjeeves.com
8. Neuromedia, http://www.neuromedia.com
9. G. Lee, J. Lee, and H. Rho, "Natural language processing for session-based information retrieval interface on the web," Proc. IJCAI-97 workshop on AI in digital libraries, pp.43-48, 1997.
10. G. Salton and M. McGill, Introduction to modern information retrieval, (Computer Series) McGraw-Hill, New York, 1983.
11. C. Kim, J. Kim, J. Seo, and G.C. Kim, "A right-to-left chart parsing for dependency grammar using headable path," Proc. ICCPOL 1994, pp.175-180, 1994.
12. D. Goddeau, H. Meng, J. Polifroni, S. Seneff, and S. Busayapongchai, "A form-based dialogue manager for spoken language applications," Proc. International Conference on Spoken Language Processing, pp.701-704, 1996.
13. J. Kupiec, "Murax: A robust linguistic approach for question answering using an on-line encyclopedia," Proc. SIGIR'93, pp.181-190, 1993.
14. H. Kim, K. Kim, G.G. Lee, and J. Seo, "A fast and reliable question-answering system based on predictive answer indexing and lexico-syntactic pattern matching," International Journal of Computer Processing of Oriental Language, vol.14, no.4, pp.341-359, 2001.
15. C. Seon, Y. Ko, J. Kim, and J. Seo, "Named entity recognition using machine learning methods and pattern-selection rules," Proc. 6th Natural Language Processing Pacific Rim Symposium (NLPRS 2001), pp.229-236, 2001.
16. J. Lee, J. Seo, and G.C. Kim, "A dialogue analysis model with statistical speech act processing for dialogue machine translation," Proc. Spoken Language Transaction (Workshop in conjunction with (E) ACL'97), pp.10-15, 1997.