Knowledge transfer and collaboration in distributed U.S.-Thai teams

Journal of Computer-Mediated Communication

Volumn 10, Issue 4, 2005, Pages

  Sarker, Saonee ^a,b  

^a WASHINGTON STATE UNIVERSITY   (United States)

^b WASHINGTON STATE UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

DISTRIBUTED COMPUTER SYSTEMS; INFORMATION SYSTEMS;

DISTRIBUTED TEAMS; INFORMATION SYSTEM DEVELOPMENT; KNOWLEDGE COLLABORATION; KNOWLEDGE TRANSFER;

KNOWLEDGE MANAGEMENT;

EID: 24144471828     PISSN: 10836101     EISSN: 10836101     Source Type: Journal    
DOI: 10.1111/j.1083-6101.2005.tb00278.x     Document Type: Review

References (43)

1. Alavi, M. (2000). Managing organizational knowledge. In R.W. Zmud (Ed.), Framing the Domain of IT Management: Projecting the Future Through the Past (pp. 15-28). Cincinnati, OH: PinnFlex Education Resources Inc.
2. Alshawi, S., & Al-karaghouli, W. (2003). Managing knowledge in business requirements identification. Logistics Information Management, 16 (5), 341-349.
3. Azevedo, A., Drost, E. A., & Mullen, M. R. (2002). Individualism and collectivism: Toward a strategy for testing measurement equivalence across culturally diverse groups. Cross Cultural Management, 9 (1), 19-29.
4. Bannon, L. J. (1995). Issues in computer-supported collaborative learning. In C. O'Malley (Ed.), Computer Supported Collaborative Learning (pp.267-281). Berlin: Springer-Verlag.
5. Bresman, H., Birkinshaw, J., & Nobel, R. (1999). Knowledge transfer in international acquisitions. Journal of International Business Studies, 30 (3), 439-462.
6. Carmel, E. (1999). Global Software Teams. Upper Saddle River, NJ: Prentice Hall.
7. Cecez-Kecmanovic, D. (2001). What enables and prevents knowledge-sharing via computer-mediated communications? Journal of Systems and Information Technology, 5 (1), 115-134.
8. Cross, R., Parker, A., Prusak, L., & Borgatti, S. P. (2004). Knowing what we know: Supporting knowledge creation and sharing in social networks. In E. Lesser & L. Prusak (Eds.), Creating Value with Knowledge (pp. 61-81). Oxford: Oxford University Press.
9. Curtis, B., Krasner, H., & Iscoe, N. (1988). A field study of the software design process for large systems. Communications of the ACM, 31 (11), 1268-1287.
10. Darr, E. D., & Kurtzberg, T. R. (2000). An investigation of partner similarity dimensions on knowledge transfer. Organizational Behavior and Human Decision Processes, 82 (1), 28-44.
11. Davenport, T. H., & Prusak, L. (1998). Working Knowledge: How Organizations Manage What They Know. Boston: Harvard Business School Press.
12. Goodman, P. S., & Darr, E. D. (1996). Computer-aided systems for organizational learning. In C. L. Cooper & D. M. Rousseau (Eds.), Trends in Organizational Behavior, Vol. 3 (pp. 81-97). New York: John Wiley and Sons Ltd.
13. Hinds, P. J., Patterson, M., & Pfeffer, J. (2001). Bothered by abstraction: The effect of expertise on knowledge transfer and subsequent novice performance. Journal of Applied Psychology, 86 (6), 1232-1243.
14. Hoffer, J. A., George, J. F., & Valacich, J S. (2002). Modern Systems Analysis and Design. Upper Saddle River, NJ: Prentice Hall.
15. Hofstede, G. (2001). Cultures Consequences: Comparing Values, Behaviors, Institutions, and Organizations Across Nations. 2nd ed. Thousand Oaks, CA: Sage Publications.
16. Hossain, L., & Wigand, R. T. (2004). ICT enabled virtual collaboration through trust. Journal of Computer-Mediated Communication, 10 (1). Retrieved June 19, 2005 from http://jcmc.indiana.edu/vol10/issue1/ hossain_wigand.html
17. Ichijo, K., von Krogh, G., & Nonaka, I. (2000). Knowledge enablers. In G. von Krogh, J. Roos, & D. Kleine (Eds.), Knowing in Firms: Understanding, Managing, and Measuring Knowledge (pp. 173-203). Thousand Oaks, CA: Sage Publications.
18. Kane, A. M., Argote, L., & Levine, J. M. (2005). Knowledge transfer between groups via personnel rotation: Effects of social identity and knowledge quality. Organizational Behavior and Human Decision Processes, 96 (1), 56-71.
19. Kim, K. J., & Bonk, C. J. (2002). Cross-cultural comparisons of online collaboration. Journal of Computer-Mediated Communication, 8 (1). Retrieved June 19, 2005 from http://jcmc.indiana.edu/vol8/issue1/kimandbonk.html
20. Leonard, D., & Sensiper, S. (2002). The role of tacit knowledge in group innovation. In C. W. Choo & N. Bontis (Eds.), The Strategic Management of Intellectual Capital and Organizational Knowledge (pp. 485-499). New York: Oxford University Press.
21. Lesser, E. L., & Storck, J. (2004). Communities of practice and organizational performance. In E. Lesser & L. Prusak (Eds.), Creating Value with Knowledge (pp. 107-123). Oxford: Oxford University Press.
22. Levin, D. Z., Cross, R., Abrams, L. C., & Lesser, E. L. (2004). Trust and knowledge sharing: A critical combination. In E. Lesser & L. Prusak (Eds.), Creating Value with Knowledge (pp. 36-41). Oxford: Oxford University Press.
23. Robey, D., Khoo, H., & Powers, C. (2000). Situated learning in cross-functional virtual teams. IEEE Transactions on Professional Communication, 43 (1), 51-66.
24. Sarker, S., & Sahay, S. (2003). Understanding virtual team development: An interpretive study. Journal of the AIS, 4 (1), 1-38.
25. Sarker, S., & Sahay, S. (2004). Implications of space and time for distributed work: An interpretive study of US-Norwegian systems development teams. European Journal of Information Systems, 13 (1), 3-20.
26. Sarker, S., Sarker, S., Nicholson, D., & Joshi, K. D. (2003). Knowledge transfer in virtual information systems development teams: An empirical examination of key enablers. Proceedings of the 36th Hawaii International Conference on System Sciences. Retrieved June 19, 2005 from http://csdl.computer.org/comp/proceedings/hicss/2003/1874/04/187440119a.pdf
27. Sarker, S., Sarker, S., Nicholson, D., & Joshi, K. D. (forthcoming). Knowledge transfer in virtual systems development teams: An exploratory study of four key enablers. IEEE Transactions on Professional Communication.
28. Saunders, C. S. (2000). Virtual teams: Piecing together the puzzle. In R. W. Zmud (Ed.), Framing the domain of IT management: Projecting the future through the past (pp. 29-50), Cincinnati, OH: PinnFlex Education Resources, Inc.
29. Simonin, B. (1999). Transfer of marketing know-how in international strategic alliances: An empirical investigation of the role and antecedents of knowledge ambiguity. Journal of International Business Studies, 30 (3), 463-490.
30. Sole, D., & Edmondson, A. (2002). Bridging knowledge gaps: Learning in geographically dispersed cross-functional development teams. In C. W. Choo & N. Bontis (Eds.), The Strategic Management of Intellectual Capital and Organizational Knowledge (pp. 587-604). New York: Oxford University Press.
31. Swap, W., Leonard, D., Shields, M., & Abrams, L. C. (2004). Using mentoring and storytelling to transfer knowledge in the workplace. In E. Lesser & L. Prusak (Eds.), Creating Value with Knowledge (pp. 181-200). Oxford: Oxford University Press.
32. Szulanski, G. (1996). Exploring internal stickiness: Impediments to the transfer of best practice within the firm. Strategic Management Journal, 17, 27-43.
33. Szulanski, G. (2000). The process of knowledge transfer: A diachronic analysis of stickiness. Organization Behavior and Human Decision Processes, 82 (1), 9-27.
34. Szulanski, G., Cappetta, R., & Jensen, R. J. (2004). When and how trustworthiness matters: Knowledge transfer and the moderating effect of causal ambiguity. Organization Science, 15 (5), 600-613.
35. Tan, B. C. Y., Wei, K.-K., Watson, R. T., & Walczuch, R. M. (1998). Reducing status effects with computer-mediated communication: Evidence from two distinct national cultures. Journal of Management Information Systems, 15 (1), 119-141.
36. Thomas, D. C. (2002). Essentials of International Management: A Cross-Cultural Perspective. Thousand Oaks, CA: Sage Publications.
37. Triandis, H. C. (1995). Individualism and Collectivism. Boulder, CO: Westview Press.
38. Venzin, M., von Krogh, G., & Roos, J. (2000). Future research into knowledge management. In G. von Krogh, J. Roos, & D. Kleine (Eds.), Knowing in firms: Understanding, managing, and measuring knowledge (pp. 26-66), Thousand Oaks, CA: Sage Publications.
39. von Krogh, G., Ichijo, K., & Nonaka, I. (2000). Enabling Knowledge Creation. New York: Oxford University Press.
40. Walton, R. E. (1975). The diffusion of new work structures: Explaining why success didn't take. Organization Dynamics, 3 (3), 3-21.
41. Wong, S., & Burton, R. M. (2000). Virtual teams: What are their characteristics, and impact on team performance? Computational and Mathematical Organization Theory, 6 (4), 339-360.
42. Yoo, Y., & Torrey, B. (2002). National culture and knowledge management in a global learning organization. In C. W. Choo & N. Bontis (Eds.), The Strategic Management of Intellectual Capital and Organizational Knowledge (pp. 421-435). New York: Oxford University Press.
43. Zander, U., & Kogut, B. (1994). Knowledge and the speed of the transfer and imitation of organizational capabilities: An empirical test. Organization Science, 6 (1), 76-92.