Reducing costs through improved returns processing

International Journal of Physical Distribution & Logistics Management

Volumn 35, Issue 7, 2005, Pages 468-480

  Stuart, Julie Ann ^a   Bonawi tan, Winston ^a   Loehr, Sarah ^a   Gates, Joyce ^b  

^a PURDUE UNIVERSITY   (United States)

^b Central Catholic High School   (United States)

Author keywords

Clothing; Customer service management; Distribution centres; Product catalogues; Product liability

Indexed keywords

EID: 24044522879     PISSN: 09600035     EISSN: None     Source Type: Journal    
DOI: 10.1108/09600030510615806     Document Type: Article

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