Improving on-time service delivery: The case of project as product

Human Systems Management

Volumn 24, Issue 1, 2005, Pages 67-81

  Budd, Charlene Spoede ^a   Cooper, Marjorie J ^a  

^a BAYLOR UNIVERSITY   (United States)

Author keywords

Critical Chain; Critical Path Method; Customer satisfaction; Cycle time; Logistics; Project management; Project Management

Indexed keywords

CONTRACTS; CUSTOMER SATISFACTION; INDUSTRY; LOGISTICS; MARKETING;

CRITICAL CHAIN; CRITICAL PATH METHOD; CYCLE TIME;

PROJECT MANAGEMENT;

EID: 24044481665     PISSN: 01672533     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

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