Hindsight bias and outcome-consistent thoughts when observing and making service provider decisions

Organizational Behavior and Human Decision Processes

Volumn 98, Issue 1, 2005, Pages 88-95

  Louie, Therese A ^a  

^a SAN JOSE STATE UNIVERSITY   (United States)

Author keywords

Actor observer differences; Cognitive processes; Decision making; Hindsight bias; Open ended thoughts; Service providers

Indexed keywords

EID: 23844515702     PISSN: 07495978     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.obhdp.2005.03.004     Document Type: Article

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