Gaps between policy, protocols and practice: A qualitative study of the views and practice of emergency ambulance staff concerning the care of patients with non-urgent needs

Quality and Safety in Health Care

Volumn 14, Issue 4, 2005, Pages 251-257

  Snooks, H A ^a   Kearsley, N ^b   Dale, J ^c   Halter, M ^d   Redhead, J ^e   Foster, J ^f  

^a SWANSEA UNIVERSITY   (United Kingdom)

^b NATIONAL HEALTH SERVICE   (United Kingdom)

^c UNIVERSITY OF WARWICK   (United Kingdom)

^d LONDON AMBULANCE SERVICE NHS TRUST   (United Kingdom)

^e EALING HOSPITAL NHS TRUST   (United Kingdom)

^f NATIONAL PATIENT SAFETY AGENCY   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; COMPETENCE; DECISION MAKING; EMERGENCY HEALTH SERVICE; HEALTH CARE DELIVERY; HEALTH CARE PERSONNEL; HEALTH CARE POLICY; HEALTH CARE QUALITY; HUMAN; JOB SATISFACTION; PATIENT CARE; PATIENT REFERRAL; PATIENT SATISFACTION; PRACTICE GUIDELINE;

AMBULANCES; ATTITUDE OF HEALTH PERSONNEL; CLINICAL PROTOCOLS; EMERGENCY MEDICAL TECHNICIANS; FEMALE; FOCUS GROUPS; GREAT BRITAIN; HUMANS; MALE; PATIENT SATISFACTION; QUESTIONNAIRES; REFERRAL AND CONSULTATION; RESEARCH; TRANSPORTATION OF PATIENTS; TRIAGE;

EID: 23644455458     PISSN: 14753898     EISSN: None     Source Type: Journal    
DOI: 10.1136/qshc.2004.012195     Document Type: Article

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