Get Into Gemba

Quality Progress

Volumn 37, Issue 4, 2004, Pages 104-

  Allan, Kelly L ^a  

^a Kelly Allan Associates Ltd

Author keywords

[No Author keywords available]

Indexed keywords

DECISION MAKING; INFORMATION TECHNOLOGY; PERSONNEL; PROBLEM SOLVING; PRODUCT DESIGN; PRODUCT DEVELOPMENT; SOCIETIES AND INSTITUTIONS;

CUSTOMER MAINTENANCE; GEMBA; PRODUCT DELIVERY; QUALITY SYSTEMS;

QUALITY CONTROL;

EID: 2342425529     PISSN: 0033524X     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Short Survey

References (4)

1. Peter R. Schottes, The Leader's Handbook, McGraw-Hill, 1998.
2. I b i d.
3. Stephen George, "How To Speak the Language of Senior Management," Quality Progress, May 2003.
4. Personal Interview with Peter Scholtes, July 22, 2003.