Utility service quality - Telecommunications, electricity, water

Utilities Policy

Volumn 13, Issue 3, 2005, Pages 189-200

  Holt, Lynne ^a  

^a UNIVERSITY OF FLORIDA   (United States)

Author keywords

Incentives; Quality; Regulation

Indexed keywords

ELECTRICITY INDUSTRY; SERVICE PROVISION; TELECOMMUNICATION; UTILITY SECTOR; WATER INDUSTRY;

EID: 23144451050     PISSN: 09571787     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jup.2004.08.003     Document Type: Article

References (22)

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