Developing a cultural perspective on ERP

Business Process Management Journal

Volumn 11, Issue 2, 2005, Pages 123-136

  Boersma, Kees ^a   Kingma, Sytze ^a  

^a VU UNIVERSITY AMSTERDAM   (Netherlands)

Author keywords

Manufacturing resource planning; Organizational culture; Social factors; Standardization

Indexed keywords

EID: 23044443911     PISSN: 14637154     EISSN: None     Source Type: Journal    
DOI: 10.1108/14637150510591138     Document Type: Review

References (48)

1. Alvarez, R. and Urla, J. (2002), "Tell me a good story: using narrative analysis to examine information requirements interviews during an ERP implementation", The DATA BASE for Advances in Information Systems, Vol. 33 No. 1.
2. Akrich, M. (1992), "The de-scription of technical objects", in Bijker, W.E. and Pinch, T. (Eds), Shaping Technology/Building Society, MIT Press, Cambridge, MA.
3. Batenburg, R., Benders, J. and Scheper, W. (2002), "Over 'groene weides' en 'blauwdrukken'. Enterprise Resource Planning in een groot nutsbedrijf", Arbeid en ICT in onderzoek, Lemma, Utrecht, pp. 109-19.
4. Beck, U. (1992), Risk Society: Towards a New Modernity, Sage Publications, London.
5. Besson, P. and Rowe, F. (2001), "ERP project dynamics and enacted dialogue: perceived understanding, perceived leeway, and the nature of task-related conflicts", The DATA BASE for Advances in Information Systems, Vol. 32 No. 4, pp. 47-66.
6. Bijker, W.E. and Pinch, T. (Eds.) (1987), Shaping Technolog/Building Society, MIT Press, Cambridge, MA.
7. Borghans, L. and Ter Weel, B. (2000), "How computerization changes the UK labour market", working paper ROA-W-2000/7E, Maastricht Economic Research Institute on Innovation and Technology, Maastricht.
8. Callon, M., Laredo, P. and Rabeharisoa, V. (1992), "The management and evaluation of technological programs and the dynamics of techno-economic networks: the case of the AFME", Research Policy, Vol. 21, pp. 215-36.
9. Castells, M. (1996), The Rise of the Network Society, Vol. 1, Blackwell, Oxford.
10. Ciborra, C.U. and Lanzara, G.F. (1990), "Designing dynamic artifacts: computer systems as formative contexts", in Gagliardi, P. (Ed.), Symbols and Artifacts: Views of the Corporate Landscape, de Gruyter, Berlin, pp. 147-69.
11. Cowan, R.S. (1983), More Work for Mother. The Ironies of Household Technology from the Open Hearth to the Micowave, Basic Books, New York, NY.
12. Czarniawska, B. (1998), A Narrative Approach to Organization Studies, Sage Publications, Thousand Oaks, CA.
13. Davenport, T.H. (1998), "Putting the enterprise into the enterprise system", Harvard Business Review, pp. 121-31.
14. Davidow, W.H. and Malone, M.S. (1993), The Virtual Corporation, Harper Business, New York, NY.
15. Downey, G. (2001), "Virtual webs, physical technologies, and hidden workers. The spaces of labor in information internetworks", Technology and Culture, Vol. 42 No. 2, pp. 209-35.
16. Foucault, M. (1977), Discipline and Punish: The Birth of the Prison, Vintage Books, New York, NY.
17. Giddens, A. (1990), The Consequences of Modernity, Polity Press, Cambridge.
18. Gunson, J. and de Blasis, J.P. (2002), "Implementing ERP in multinational companies: their effects on the organization and individuals at work", available at: http://hev.info.unige.ch/researcherspublications/2002. 07.pdf.
19. Habermas, J. (1989), The Theory of Communicative Action, Beacon Press, Boston, MA.
20. Hanseth, O., Claudio, U. and Ciborra, K.B. (2001), "The control devolution: ERP and the side effects of globalization", The DATA BASE for Advances in Information Systems, Vol. 32 No. 4, pp. 34-46.
21. Harvey, D. (1989), The Condition of Postmodernity. An Enquiry into the Origins of Cultural Change, Basil Blackwell, Oxford.
22. Holland, C.P. and Light, B. (2001), "A stage maturity model for enterprise resource planning systems use", The DATA BASE for Advances in Information Systems, Vol. 32 No. 2, pp. 34-45.
23. Hughes, T. (1987), "The evolution of large technological systems", in Bijker, W., Hughes, T. and Pinch, T. (Eds), The Social Construction of Technological Systems, MIT Press, Cambridge, MA.
24. Geertz, C. (1973), The Interpretation of Cultures, Basic Books, New York, NY.
25. Jenkins, R. (1996), Social Identity, Routledge, London.
26. Kawalek, P. and Wood-Harper, T. (2002), "The finding of thorns: user participation in enterprise system implementation", The DATA BASE for Advances in Information Systems, Vol. 33 No. 1, pp. 13-22.
27. Kunda, G. (1992), Engineering Culture. Control and Commitment in a High-Tech Corporation, Temple University Press, Philadelphia, PA.
28. Krueger, A.B. (1993), "How computers have changed the wage structure: evidence from microdata, 1984-1989", Quarterly Journal of Economics, Vol. 108, pp. 33-60.
29. Liker, J.K., Haddad, C.J. and Karlin, J. (1999), "Perspectives on technology and work organization", Annual Review of Sociology, Vol. 25, pp. 575-96.
30. Martin, J. (2002), Organizational Culture. Mapping the Terrain, Sage Publications, London.
31. Martinsons, M.G. and Chong, P.K.C. (1999), "The influence of human factors and specialist involvement on information systems success", Human Relations, Vol. 52 No. 1, pp. 123-51.
32. Orlikowski, W.J. (2000), "Using technology and constituting structures: a practice lens for studying technology in organizations", Organization Science, Vol. 11 No. 4, pp. 404-28.
33. Poster, M. (1990), The Mode of Information. Poststructuralism and Social Context, Polity Press, Cambridge.
34. Ritzer, G. (1993), The McDonaldization of Society. An Investigation into the Changing Character of Contemporary Social Life, Pine Forge Press, Thousand Oaks, CA.
35. Robertson, R. (1995), "Glocalization: time-space and homogeneity-heterogeneity", in Featherstone, M., Lash, S. and Robertson, R. (Eds), Global Modernities, Sage Publications, London, pp. 25-44.
36. Schein, E.H. (1992), Organisational Culture and Leadership, Jossey-Bass, San Francisco, CA.
37. Shields, R. (2002), The Virtual, Routledge, London.
38. Silverstone, R. and Haddon, L. (1996), "Design and the domestication of information and communication technologies: technical change and everyday life", in Mansell, R. and Silverstone, R. (Eds), Communication by Design, Oxford University Press, Oxford, pp. 44-74.
39. Sia, S.K., Tang, M., Soh, C. and Boh, W.F. (2002), "Enterprise resource planning (ERP) systems as a technology of power: empowerment or panoptic control?", The DATA BASE for Advances in Information Systems., Vol. 33 No. 1, pp. 23-37.
40. Soh, Ch., Sia, S.K., Boh, W.F. and Tang, M. (2002), "Misalignments in ERP implementation: a dialectic perspective", International Journal of Human Computer Interaction, Vol. 16 No. 1, pp. 81-100.
41. Stemerding, D. (1995), "Een sociologische kijk op technologie", in Achterhuis, H., Smit, R., Geurts, J., Rip, A. and Roelofs, E. (Eds), Technologie en Samenleving, Open Universiteit/Garant, Heerlen/Leuven, pp. 49-72.
42. Tennekes, J. (1995), Organisatiecultuur. Een antropologische visie, Garant, Leuven/Apeldoorn.
43. Vallas, S. and Beck, J.P. (1996), "The transformation of work revisited: the limits of flexibility in american manufacturing", Social Problems, Vol. 43, pp. 339-61.
44. Van Loon, J. (2002), Risk and Technological Culture: Towards a Sociology of Virulence, Routledge, London.
45. Van Stijn, E. and Wensley, A. (2001), "Organizational memory and the completeness of process modeling in ERP systems. Some concerns, methods and directions for future research", Business Process Management Journal, Vol. 7 No. 3, pp. 181-94.
46. Weick, K.E. (1995), Sensemaking in Organizations, Sage Publications, Thousand Oaks, CA.
47. Williams, R. and Edge, D. (1996), "The social shaping of technology", Research Policy, Vol. 25 No. 6, pp. 865-99.
48. Zuboff, S. (1988), In the Age of the Smart Machine, Basic Books, New York, NY.