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1
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0038023964
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Syracuse, N.Y.: Information Institute of Syracuse, School of Information Studies, Syracuse University
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Charles R. McClure, R. David Lankes, Melissa Gross, and Beverly Choltco-Devlin, Statistics, Measures and Quality Standards for Assessing Digital Library Services: Guidelines and Procedures (Syracuse, N.Y.: Information Institute of Syracuse, School of Information Studies, Syracuse University, 2002);
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(2002)
Statistics, Measures and Quality Standards for Assessing Digital Library Services: Guidelines and Procedures
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McClure, C.R.1
Lankes, R.D.2
Gross, M.3
Choltco-Devlin, B.4
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2
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84860964431
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Accessed Apr. 12, 2005
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National Information Standards Organization, "Networked Reference Services." Accessed Apr. 12, 2005, www.niso.org/committees/committee_az.html;
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Networked Reference Services
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4
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0036057522
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The necessity of real-time: Fact and fiction in digital reference systems
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Summer
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R. David Lankes and Pauline Shostack, "The Necessity of Real-Time: Fact and Fiction in Digital Reference Systems," Reference & User Services Quarterly 41 (Summer 2002): 350-63.
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(2002)
Reference & User Services Quarterly
, vol.41
, pp. 350-363
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Lankes, R.D.1
Shostack, P.2
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6
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18744371107
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Publications In Librarianship no. 55 (Chicago: Association of College and Research Libraries)
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R. David Lankes, Scott Nicholson, Abby Goodrum, eds., The Digital Reference Research Agenda, Publications In Librarianship no. 55 (Chicago: Association of College and Research Libraries, 2003).
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(2003)
The Digital Reference Research Agenda
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Lankes, R.D.1
Nicholson, S.2
Goodrum, A.3
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7
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1542333193
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Digital reference: Services, attitudes, and evaluation
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Joseph Janes, "Digital Reference: Services, Attitudes, and Evaluation." Internet Research 10, no. 3 (2002): 256-58;
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Internet Research
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Janes, J.1
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8
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The global census of digital reference
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presentation, (San Antonio, Tx., Nov. 17-18), Accessed Apr. 12, 2005
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Joseph Janes, "The Global Census of Digital Reference" (presentation, Fifth Annual Virtual Reference Desk Conference, San Antonio, Tx., Nov. 17-18, 2003). Accessed Apr. 12, 2005, www.vrd.org/conferences/VRD2003/proceedings/presentation.cfm?PID=162.
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(2003)
Fifth Annual Virtual Reference Desk Conference
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Janes, J.1
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