Knowledge exchange through databases as public-goods dilemma: The effect of feedback and rewards;Wissensaustausch mittels datenbanken als öffentliches-gut-dilemma die wirkung von rückmeldungen und belohnungen

Zeitschrift fur Psychologie

Volumn 211, Issue 2, 2003, Pages 75-85

  Creß, Ulrike ^a   Barquero, Beatriz ^a   Buder, Jürgen ^a   Schwan, Stephan ^a   Hesse, Friedrich Wilhelm ^a  

^a UNIVERSITY OF TÜBINGEN   (Germany)

Author keywords

Discretionary database; Knowledge exchange; Social dilemma

Indexed keywords

EID: 22944467604     PISSN: 00443409     EISSN: None     Source Type: Journal    
DOI: 10.1026//0044-3409.211.2.75     Document Type: Review

References (37)

1. Barry, B. & Hardin, R. (1982). Rational man and irrational society. Beverly Hills: Sage.
2. Beckman, T. J. (1999). The current state of knowledge management. In J. Liebowitz (Ed.), Knowledge Management Handbook (pp. 1-22). Washington: CRC Press.
3. Bonacich, P. & Schneider, S. (1992). Communication networks and collective action. In W. B. G. Liebrand, D. M. Messick & H. A. M. Wilke (Eds.), Social dilemmas: Theoretical issues and research findings (pp. 225-245). Oxford: Pergamon Press.
4. Bullinger, H. J., Rüger, M., Koch, A. & Staiger, M. (2001). Knowledge meets motivation. Anreizsysteme im Wissens-management. Stuttgart: Fraunhofer-Institut für Arbeitswirtschaft und Organisation.
5. Cary, M. & Carlson, R. A. (1999). External support and the development of problem-solving routines. Journal of Experimental Psychology: Learning, Memory & Cognition, 25, 1053-1070.
6. Connolly, T., Thorn, B. K. & Heminger, A. (1992). Discretionary databases as social dilemmas. In W. B. G. Liebrand, D. M. Messick & H. A. M. Wilke (Eds.), Social dilemmas: Theoretical issues and research findings (pp. 199-208). Oxford: Pergamon Press.
7. Constant, D., Sproull, L. & Kiesler, S. (1997). The kindness of strangers: On the usefulness of electronic weak ties for technical advice. In S. Kiesler (Ed.), Culture of the Internet (pp. 303-322). Mahwah, NJ: Lawrence Erlbaum Associates.
8. Daft, R. L. & Lengel, R. H. (1986). Organizational information requirements, media richness and structural design. Management Science, 32, 554-571.
9. Dawes, R. M. (1980). Social dilemmas. Annual Review of Psychology, 31, 169-193.
10. Feldman, M. (1987). Electronic mail and weak ties in organizations. Technology and People, 3, 83-101.
11. Fulk, J., Flanagin, A. J., Kalman, M. E., Monge, P. R. & Ryan, T. (1996). Connective and communal public goods in interactive communication systems. Communication Theory, 6, 60-87.
12. Haythornthwaite, C., Wellman, B. & Garton, L. (1998). Work and community via computer-mediated communication. In J. Gackenbach (Ed.), Psychology and the Internet: Intrapersonal, interpersonal, and transpersonal implications (pp. 199-226). San Diego, CA: Academic Press.
13. Head, J. G. (1972). Public goods: The polar case. In R. M. Bird & J. G. Head (Eds.), Modern fiscal issues: Essays in honour of Carl S. Shoup (pp. 7-16). Toronto, Ontario: University of Toronto Press.
14. Isaac, R. M. & Walker, J. (1988). Group size effects in public goods provision: The voluntary contributions mechanism. Quarterly Journal of Economics, 103, 179-199.
15. Isaac, R. M., Walker, J. & Thomas, S. (1984). Divergent evidence on free riding: An experimental examination of possible explanations. Public Choice, 43, 113-149.
16. Karau, S. J. & Williams, K. D. (1993). Social loafing: A meta-analytic review and theoretical integration. Journal of Personality and Social Psychology, 65, 681-706.
17. Kerr, N. & Kaufmann-Gilliland, C. M. (1994). Communication, commitment, and cooperation in social dilemmas. Journal of Personality and Social Psychology, 66, 513-529.
18. Kiesler, S., Siegel, J. & McGuire, T. W. (1984). Social psychological aspects of computer-mediated communication. American Psychologist, 39, 1123-1134.
19. Kim, O. & Walker, M. (1984). The free rider problem: Experimental evidence. Public Choice, 43, 3-24.
20. Liebowitz, J. (1999). Knowledge management handbook. New York: CRC Press.
21. Markus, M. L. & Connolly, T. (1990). Why CSCW applications fail: Problems in the adoption of interdependent work tools. CSCW Proceedings '90, 371-380.
22. Messick, D. M. & Brewer, M. B. (1983). Solving social dilemmas: A review. Review of Personality and Social Psychology, 4, 11-44.
23. Moreland, R. L. (1999). Transactive memory: Learning who knows what in work groups and organizations. In L. L. Thompson, J. M. Levine & D. M. Messick (Eds.), Shared Cognition in Organizations. The Management of Knowledge (pp. 3-31). London: Lawrence Erlbaum Associates.
24. Nonaka, I. (1994). A dynamic theory of organizational knowledge creation. Organizational Science, 5, 14-37.
25. Olson, M. (1965). The logic of collective action: Public goods and the theory of groups. Cambridge, MA: Harvard University Press.
26. Orbell, J. & Dawes, R. (1981). Social dilemmas. In G. Stephenson & J. H. Dawes (Eds.), Progress in Applied Social Psychology (Vol. 1) (pp. 117-133). Chichester: Wiley.
27. Probst, G., Raub, S. & Romhardt, K. (1997). Wissen managen. Wie viele Unternehmen ihre wertvollste Ressource optimal nutzen. Frankfurt: Gabler.
28. Rafaeli, S. & LaRose, R. J. (1993). Electronic bulletin boards and "public goods" explanations of collaborative mass media. Communication Research, 20, 277-297.
29. Reid, F., Malinek, V., Scott, C. & Evans, J. (1996). The messaging threshold in computer-mediated communication. Ergonomics, 39, 1017-1037.
30. Saijo, T. & Nakamura, H. (1995). The "spite" dilemma in voluntary contribution mechanism experiments. Journal of Conflict Resolution, 39, 535-560.
31. Shepperd, J. A. (1993). Productivity loss in performance groups: A motivation analysis. Psychological Bulletin, 113. 67-81.
32. Short, J. & Christie, B. (1976). The Social Psychology of Telecommunication. London: Wiley.
33. Sproull, L. & Kiesler, S. (1986). Reducing social cues: Electronic mail in organizational communication. Management Science, 32, 1492-1512.
34. Thorn, B. K. & Connolly, T. (1987). Discretionary data bases: A theory and some experimental findings. Communication Research, 14 (5), 512-528.
35. Vroom, V. H. (1964). Work and motivation. New York: Wiley.
36. Williams, K. D., Jackson, M. & Karau, S. J. (1995). Collective hedonism: A social loafing analysis of social dilemmas. In D. P. Schroeder (Ed.), Social dilemmas: Perspectives on individuals and groups (pp. 117-142). Westport: Praeger.
37. Wilkesmann, U. & Rascher, I. (2002). Lässt sich Wissen durch Datenbanken managen? Motivationale und organisational Voraussetzungen beim Einsatz elektronischer Datenbanken. In T. Edeling, J. Werner & D. Wagner (Hrsg.), Wissenssteuerung und Wissensmanagement in Politik, Wirtschaft und Verwaltung. Opladen: Leske und Burich.