메뉴 건너뛰기




Volumn 40, Issue 4, 2005, Pages 957-977

Patients' preferences for technical versus interpersonal quality when selecting a primary care physician

Author keywords

Health care; Physician profiling; Primary care; Quality

Indexed keywords

ADULT; AGE; AGED; ARTICLE; DEMOGRAPHY; DOCTOR PATIENT RELATION; ETHNIC DIFFERENCE; FEMALE; GENERAL PRACTITIONER; HEALTH CARE QUALITY; HUMAN; MALE; PATIENT ATTITUDE; PATIENT PARTICIPATION; SEX DIFFERENCE; UNITED STATES;

EID: 22844448571     PISSN: 00179124     EISSN: None     Source Type: Journal    
DOI: 10.1111/j.1475-6773.2005.00395.x     Document Type: Article
Times cited : (95)

References (43)
  • 1
    • 33444475179 scopus 로고    scopus 로고
    • October 1998
    • Agency for Healthcare Research and Quality. 1998. "CAHPS 2.0 Medicare Managed Care Questionnaire, October 1998" [accessed on May 10, 2004]. Available at: http://www.ahrq.gov/downloads/pub/cahps/memcare.pdf
    • (1998) CAHPS 2.0 Medicare Managed Care Questionnaire
  • 3
    • 54149113176 scopus 로고    scopus 로고
    • Agency for Healthcare Research and Quality. 2004b. "Frequently Asked Questions: CAHPS Questionnaire" [accessed on April 9, 2004]. Available at: http:// www.ahrq.gov/qual/cahps/faqtoc.htm
    • (2004) Frequently Asked Questions: CAHPS Questionnaire
  • 4
    • 33444456967 scopus 로고    scopus 로고
    • CAHPS-SUN. "The CAHPS® Survey Users Network" [accessed on July 11, 2003]. Available at: http://www.cahps-sun.org/home/index.asp
    • The CAHPS® Survey Users Network
  • 6
    • 33444476112 scopus 로고    scopus 로고
    • Centers for Medicare and Medicaid Services. 2004. "Medicare Health Plan Compare" [accessed on June 9, 2003]. Available at: http://www.medicare.gov/mphCompare/home.asp
    • (2004) Medicare Health Plan Compare
  • 8
    • 0002742050 scopus 로고
    • Involving consumers in quality of care assessment
    • Davies, A., and J. E. Ware. 1988. "Involving Consumers in Quality of Care Assessment." Health Affairs (Millwood) 7 (1): 33-48.
    • (1988) Health Affairs (Millwood) , vol.7 , Issue.1 , pp. 33-48
    • Davies, A.1    Ware, J.E.2
  • 9
    • 0036706147 scopus 로고    scopus 로고
    • Effects of CAHPS health plan performance information on plan choices by New Jersey medicaid beneficiaries
    • Farley, D. O., P. F. Short, M. N. Elliott, D. E. Kanouse, J. A. Brown, and R. D. Hays. 2002. "Effects of CAHPS Health Plan Performance Information on Plan Choices by New Jersey Medicaid Beneficiaries." Health Services Research 37: 985-1007.
    • (2002) Health Services Research , vol.37 , pp. 985-1007
    • Farley, D.O.1    Short, P.F.2    Elliott, M.N.3    Kanouse, D.E.4    Brown, J.A.5    Hays, R.D.6
  • 11
    • 0038892052 scopus 로고    scopus 로고
    • Inconsistent report cards: Assessing the comparability of various measures of the quality of ambulatory care
    • Gandhi, T. K., E. C. Francis, A. L. Puopolo, H. R. Burstin, J. S. Haas, and T. A. Brennan. 2002. "Inconsistent Report Cards: Assessing the Comparability of Various Measures of the Quality of Ambulatory Care." Medical Care 40: 155-65.
    • (2002) Medical Care , vol.40 , pp. 155-165
    • Gandhi, T.K.1    Francis, E.C.2    Puopolo, A.L.3    Burstin, H.R.4    Haas, J.S.5    Brennan, T.A.6
  • 12
    • 0347020801 scopus 로고    scopus 로고
    • Psychometric properties of the Consumer Assessment of Health Plans Study (CAHPS) 2.0 adult core survey
    • Hargraves J. L., R. D. Hays, and P. D. Cleary. 2003. "Psychometric Properties of the Consumer Assessment of Health Plans Study (CAHPS) 2.0 Adult Core Survey." Health Services Research 38 (6): 1509-27.
    • (2003) Health Services Research , vol.38 , Issue.6 , pp. 1509-1527
    • Hargraves, J.L.1    Hays, R.D.2    Cleary, P.D.3
  • 13
    • 0034938590 scopus 로고    scopus 로고
    • Creating more effective health plan quality reports for consumers: Lessons from a synthesis of qualitative testing
    • Harris-Kojetin, L. D., L. A. McCormack, E. F. Jael,J. A. Sangl, and S. A. Garfinkel. 2001. "Creating More Effective Health Plan Quality Reports for Consumers: Lessons from a Synthesis of Qualitative Testing." Health Services Research 36: 447-76.
    • (2001) Health Services Research , vol.36 , pp. 447-476
    • Harris-Kojetin, L.D.1    McCormack, L.A.2    Jael, E.F.3    Sangl, J.A.4    Garfinkel, S.A.5
  • 14
    • 0141494477 scopus 로고    scopus 로고
    • Patient reports and ratings of individual physicians: An evaluation of the doctor guide and CAHPS provider level surveys
    • Hays, R. D., K. Chong, J. Brown, K. Spritzer, and K. Home. 2003. "Patient Reports and Ratings of Individual Physicians: An Evaluation of the Doctor Guide and CAHPS Provider Level Surveys." American Journal of Medical Quality 18 (5): 190-6.
    • (2003) American Journal of Medical Quality , vol.18 , Issue.5 , pp. 190-196
    • Hays, R.D.1    Chong, K.2    Brown, J.3    Spritzer, K.4    Home, K.5
  • 17
    • 0030625058 scopus 로고    scopus 로고
    • Informing consumer decisions in health care: Implications from decision-making research
    • Hibbard, J. H., P. Slovic, and J. J. Jewett. 1997. "Informing Consumer Decisions in Health Care: Implications from Decision-Making Research." Milbank Quarterly 75: 395-414.
    • (1997) Milbank Quarterly , vol.75 , pp. 395-414
    • Hibbard, J.H.1    Slovic, P.2    Jewett, J.J.3
  • 18
    • 0036551622 scopus 로고    scopus 로고
    • Strategies for reporting health plan performance information to consumers: Evidence from controlled studies
    • Hibbard, J. H., P. Slovic, E. Peters, and M. L. Finucane. 2002. "Strategies for Reporting Health Plan Performance Information to Consumers: Evidence from Controlled Studies." Health Services Research 37: 291-313.
    • (2002) Health Services Research , vol.37 , pp. 291-313
    • Hibbard, J.H.1    Slovic, P.2    Peters, E.3    Finucane, M.L.4
  • 19
    • 0030481021 scopus 로고    scopus 로고
    • Comprehension of quality care indicators: Differences among privately insured, publicly insured, and uninsured
    • Jewett, J. J., and J. H. Hibbard. 1996. "Comprehension of Quality Care Indicators: Differences among Privately Insured, Publicly Insured, and Uninsured." Health Care Finance Reviews 18: 75-94.
    • (1996) Health Care Finance Reviews , vol.18 , pp. 75-94
    • Jewett, J.J.1    Hibbard, J.H.2
  • 20
    • 0037849953 scopus 로고    scopus 로고
    • Effect of the transformation of the Veterans Affairs Health Care System on the quality of care
    • Jha, A. K., J. B. Perlin, K. W. Kizer, and R. A. Dudley. 2003. "Effect of the Transformation of the Veterans Affairs Health Care System on the Quality of Care." New England Journal of Medicine 348: 2218-27.
    • (2003) New England Journal of Medicine , vol.348 , pp. 2218-2227
    • Jha, A.K.1    Perlin, J.B.2    Kizer, K.W.3    Dudley, R.A.4
  • 21
    • 0031841491 scopus 로고    scopus 로고
    • Which aspects of general practitioners' behaviour determine patients' evaluations of care?
    • Jung, H. P., F. Van Home, M. Wensing, H. Hearnshaw, and R. Grol. 1998. "Which Aspects of General Practitioners' Behaviour Determine Patients' Evaluations of Care?" Social Science and Medicine 47: 1077-8.
    • (1998) Social Science and Medicine , vol.47 , pp. 1077-1078
    • Jung, H.P.1    Van Home, F.2    Wensing, M.3    Hearnshaw, H.4    Grol, R.5
  • 22
    • 85098017694 scopus 로고    scopus 로고
    • Economic preferences or attitude expressions? An analysis of dollar responses to public issues
    • edited by D. Kahneman and A. Tversky. Cambridge University Press, New York
    • Kahneman, D., I. Ritov, and D. Schkade. 2000. "Economic Preferences or Attitude Expressions? An Analysis of Dollar Responses to Public Issues." In Choices, Values, and Frames, edited by D. Kahneman and A. Tversky, pp. 642-71. Cambridge University Press, New York.
    • (2000) Choices, Values, and Frames , pp. 642-671
    • Kahneman, D.1    Ritov, I.2    Schkade, D.3
  • 25
    • 33444471944 scopus 로고    scopus 로고
    • National Committee for Quality Assurance. 2003. "NCQA's Health Plan Report Card" [accessed on June 9, 2003]. Available at: http://hprc.ncqa. org/menu.asp
    • (2003) NCQA's Health Plan Report Card
  • 27
    • 33444475592 scopus 로고    scopus 로고
    • New York State Department of Health. 2003. "New York State's Cardiac Surgery Reporting System" [accessed on June 9, 2003]. Available at: http://www.health. state.ny.us/nysdoh/heart/heart_disease.htm
    • (2003) New York State's Cardiac Surgery Reporting System
  • 29
    • 0036940542 scopus 로고    scopus 로고
    • Measuring what people value: A comparison of "attitude" and preference
    • Phillips, K., F. Johnson, and T. Maddala. 2002. "Measuring What People Value: A Comparison of "Attitude" and "Preference. Health Services Research 37 (6): 1659-79.
    • (2002) Health Services Research , vol.37 , Issue.6 , pp. 1659-1679
    • Phillips, K.1    Johnson, F.2    Maddala, T.3
  • 33
    • 0035015175 scopus 로고    scopus 로고
    • Consumer reports in health care: Do they make a difference?
    • Schauffler, H. H., and J. K. Mordavsky. 2001. "Consumer Reports in Health Care: Do They Make a Difference?" Annual Review of Public Health 22: 69-89.
    • (2001) Annual Review of Public Health , vol.22 , pp. 69-89
    • Schauffler, H.H.1    Mordavsky, J.K.2
  • 35
    • 12344296327 scopus 로고    scopus 로고
    • Psychometric properties of the Group-Level Consumer Assessment of Health Plans Study (G-CAHPS®) instrument
    • Solomon, L., R. D. Hays, A. Zaslavsky, and P. D. Cleary. 2005 "Psychometric Properties of the Group-Level Consumer Assessment of Health Plans Study (G-CAHPS®) Instrument." Medical Care 43: 53-60.
    • (2005) Medical Care , vol.43 , pp. 53-60
    • Solomon, L.1    Hays, R.D.2    Zaslavsky, A.3    Cleary, P.D.4
  • 36
    • 33444461129 scopus 로고    scopus 로고
    • The Leapfrog Group Purchasers. 2003. "The Leapfrog Group Purchasers/Role" [accessed on June 9, 2003]. Available at: http://www.leapnOggroup.org/ purchase l.htm#B
    • (2003) The Leapfrog Group Purchasers/Role
  • 37
    • 33444473739 scopus 로고    scopus 로고
    • The Pacific Business Group on Health. 2003. "Healthscope" [accessed on June 9, 2003]. Available at: http://www.healthscope.org
    • (2003) Healthscope
  • 38
    • 33444472962 scopus 로고    scopus 로고
    • U.S. News and World Report. 2003. "Best Hospitals" [accessed on April 12, 2004]. Available at: http://www.usnews.com/usnews/nycu/health/hosptl/ rankings/ specihqotol.htm
    • (2003) Best Hospitals
  • 39
    • 33444475077 scopus 로고    scopus 로고
    • United States Office of Personnel Management 2003a. "Federal Employees Health Benefit Program" [accessed on June 9, 2003]. Available at: http://fehb.opm.gov/ 03/spmt/plansearch.aspx
    • (2003) Federal Employees Health Benefit Program
  • 40
    • 33444470156 scopus 로고    scopus 로고
    • United States Office of Personnel Management 2003b. "Satisfaction Surveys" [accessed on July 18, 2003]. Available at: http://www.opm.gov/ insure/health/ quality/satisfaction.asp
    • (2003) Satisfaction Surveys
  • 41
    • 0036170788 scopus 로고    scopus 로고
    • What cognitive science tells us about the design of reports for consumers
    • Vaiana, M. E., and E. A. McGlynn. 2002. "What Cognitive Science Tells Us about the Design of Reports for Consumers." Medical Care Research and Review 59: 3-35.
    • (2002) Medical Care Research and Review , vol.59 , pp. 3-35
    • Vaiana, M.E.1    McGlynn, E.A.2
  • 42
    • 0016610332 scopus 로고
    • The Dr. Fox effect: A study of lecturer effectiveness and ratings of instruction
    • Ware, J. E., and R. G. Williams. 1975. "The Dr. Fox Effect: A Study of Lecturer Effectiveness and Ratings of Instruction." Journal of Medical Education 50: 149-56.
    • (1975) Journal of Medical Education , vol.50 , pp. 149-156
    • Ware, J.E.1    Williams, R.G.2
  • 43
    • 0032213489 scopus 로고    scopus 로고
    • A systematic review of the literature on patient priorities for general practice care. Part 1: Description of the research domain
    • Wensing, M., H. P. Jung, J. Mainz, F. Olesen, and R. Grol. 1998. "A Systematic Review of the Literature on Patient Priorities for General Practice Care. Part 1: Description of the Research Domain." Social Science and Medicine 47: 1573-88.
    • (1998) Social Science and Medicine , vol.47 , pp. 1573-1588
    • Wensing, M.1    Jung, H.P.2    Mainz, J.3    Olesen, F.4    Grol, R.5


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.