-
2
-
-
0031489305
-
Interactive home shopping: Consumer, retailer, and manufacturer incentives to participate in electronic marketplaces
-
Alba, J., Lynch, J., Weitz, B., Janiszewski, C., Lutz, R., Sawyer, A. and Wood, S. (1997), "Interactive home shopping: consumer, retailer, and manufacturer incentives to participate in electronic marketplaces", Journal of Marketing, Vol. 61, pp. 38-53.
-
(1997)
Journal of Marketing
, vol.61
, pp. 38-53
-
-
Alba, J.1
Lynch, J.2
Weitz, B.3
Janiszewski, C.4
Lutz, R.5
Sawyer, A.6
Wood, S.7
-
3
-
-
21344485409
-
Work and/or fun? Measuring hedonic and utilitarian shopping value
-
Babin, B., Darden, W. and Griffin, M. (1994), "Work and/or fun? Measuring hedonic and utilitarian shopping value", Journal of Consumer Research, Vol. 20, pp. 644-56.
-
(1994)
Journal of Consumer Research
, vol.20
, pp. 644-56
-
-
Babin, B.1
Darden, W.2
Griffin, M.3
-
4
-
-
0003464939
-
Some attitudinal predictors of home-shopping through the internet
-
Balabanis, G. and Vassileiou, S. (1999), "Some attitudinal predictors of home-shopping through the internet", Journal of Marketing Management, Vol. 15, pp. 361-85.
-
(1999)
Journal of Marketing Management
, vol.15
, pp. 361-85
-
-
Balabanis, G.1
Vassileiou, S.2
-
5
-
-
0035193276
-
The autistic society
-
Baruch, Y. (2001), "The autistic society", Information and Management, Vol. 38, pp. 129-36.
-
(2001)
Information and Management
, vol.38
, pp. 129-36
-
-
Baruch, Y.1
-
6
-
-
12344264477
-
-
technical report London Business School, available at: www.marketingandtheinternet.com
-
Barwise, P., Elberse, A. and Hammond, K. (2000), Marketing and the Internet: A Research Review, technical report, London Business School, available at: www.marketingandtheinternet.com.
-
(2000)
Marketing and the Internet: A Research Review
-
-
Barwise, P.1
Elberse, A.2
Hammond, K.3
-
7
-
-
51249177843
-
Extending the concept of shopping: An investigation of browsing activity
-
Bloch, P., Ridway, N. and Sherrel, D. (1989), "Extending the concept of shopping: an investigation of browsing activity", Journal of the Academy of Marketing Science, Vol. 17 No. 1, pp. 13-21.
-
(1989)
Journal of the Academy of Marketing Science
, vol.17
, Issue.1
, pp. 13-21
-
-
Bloch, P.1
Ridway, N.2
Sherrel, D.3
-
8
-
-
0035628041
-
Integrating attitudinal theories to understand and predict use of technology-based self service
-
Bobbitt, L.M. and Dabholkar, P.A. (2001), "Integrating attitudinal theories to understand and predict use of technology-based self service", International Journal of Service Industry Management, Vol. 12 No. 5, pp. 423-50.
-
(2001)
International Journal of Service Industry Management
, vol.12
, Issue.5
, pp. 423-50
-
-
Bobbitt, L.M.1
Dabholkar, P.A.2
-
9
-
-
0002893254
-
Antecedents and consequences of attitude toward the ad: A meta-analysis
-
Brown, S. and Stayman, D. (1999), "Antecedents and consequences of attitude toward the ad: a meta-analysis", Journal of Consumer Research, Vol. 19, pp. 24-51.
-
(1999)
Journal of Consumer Research
, vol.19
, pp. 24-51
-
-
Brown, S.1
Stayman, D.2
-
10
-
-
0002534192
-
Commercials on the web: Exploring the advertising hierarchy- of-effects
-
Bruner, G. and Kumar, A. (2000), "Commercials on the web: exploring the advertising hierarchy- of-effects", Journal of Advertising Research, Vol. 40, pp. 35-42.
-
(2000)
Journal of Advertising Research
, vol.40
, pp. 35-42
-
-
Bruner, G.1
Kumar, A.2
-
11
-
-
22544486034
-
-
International Data Corporation Framingham, MA
-
Bruno, L. and Minton, S. (2002), Information Society Index, 2002, International Data Corporation, Framingham, MA.
-
(2002)
Information Society Index, 2002
-
-
Bruno, L.1
Minton, S.2
-
12
-
-
0003393686
-
-
3rd ed. Prentice-Hall Englewood Cliffs, NJ
-
Burns, A. and Bush, R. (2000), Marketing Research, 3rd ed., Prentice-Hall, Englewood Cliffs, NJ.
-
(2000)
Marketing Research
-
-
Burns, A.1
Bush, R.2
-
13
-
-
0000821522
-
Consumer purchasing on the internet: Processes and prospects
-
Butler, P. and Peppard, J. (1998), "Consumer purchasing on the internet: processes and prospects", European Management Journal, Vol. 16 No. 5, pp. 600-10.
-
(1998)
European Management Journal
, vol.16
, Issue.5
, pp. 600-10
-
-
Butler, P.1
Peppard, J.2
-
14
-
-
0040077899
-
The role of trust and deception in virtual societies
-
Castelfranchi, C. and Tan, Y. (2002), "The role of trust and deception in virtual societies", International Journal of Electronic Commerce, Vol. 6 No. 3, pp. 55-70.
-
(2002)
International Journal of Electronic Commerce
, vol.6
, Issue.3
, pp. 55-70
-
-
Castelfranchi, C.1
Tan, Y.2
-
15
-
-
0034399178
-
Consumer online privacy: Legal and ethical issues
-
Caudill, E. and Murphy, P. (2000), "Consumer online privacy: legal and ethical issues", Journal of Public Policy and Marketing, Vol. 19 No. 1, pp. 7-19.
-
(2000)
Journal of Public Policy and Marketing
, vol.19
, Issue.1
, pp. 7-19
-
-
Caudill, E.1
Murphy, P.2
-
16
-
-
0346778653
-
Attitude toward the site
-
Chen, Q. and Wells, W.D. (1999), "Attitude toward the site", Journal of Advertising Research, Vol. 39 No. 5, pp. 27-38.
-
(1999)
Journal of Advertising Research
, vol.39
, Issue.5
, pp. 27-38
-
-
Chen, Q.1
Wells, W.D.2
-
17
-
-
22544446500
-
Attitude toward the site
-
Richardson, P. Irwin/McGraw-Hill Boston, MA
-
Chen, Q. and Wells, W.D. (2000), "Attitude toward the site", in Richardson, P. (Ed.), Internet Marketing: Readings and Online Resources, Irwin/McGraw-Hill, Boston, MA, pp. 176-90.
-
(2000)
Internet Marketing: Readings and Online Resources
, pp. 176-90
-
-
Chen, Q.1
Wells, W.D.2
-
18
-
-
0009948171
-
-
New York, NY
-
Cheskin Research and Studio Archetype/Sapient (1999), E-commerce Trust Study, New York, NY.
-
(1999)
E-commerce Trust Study
-
-
-
19
-
-
22544457946
-
Six winning strategies for web selling
-
Ernst & Young Brussels Spring, available at: www.ey.com/ pp. 1-3, 8
-
Crawford, F. and Shern, S. (1998), "Six winning strategies for web selling", Retail News, Ernst & Young, Brussels, Spring, available at: www.ey.com/ pp. 1-3, 8.
-
(1998)
Retail News
-
-
Crawford, F.1
Shern, S.2
-
20
-
-
0034147928
-
Consumer choice behaviour in online and traditional supermarkets: The effects of brand name, price, and other search attributes
-
Degeratu, A., Rangaswamy, A. and Wu, J. (2000), "Consumer choice behaviour in online and traditional supermarkets: the effects of brand name, price, and other search attributes", International Journal of Research in Marketing, Vol. 17, pp. 55-78.
-
(2000)
International Journal of Research in Marketing
, vol.17
, pp. 55-78
-
-
Degeratu, A.1
Rangaswamy, A.2
Wu, J.3
-
21
-
-
0034343692
-
Understanding the trade winds: The global evolution of production, consumption, and the internet
-
Dickson, P. (2000), "Understanding the trade winds: the global evolution of production, consumption, and the internet", Journal of Consumer Research, Vol. 27, pp. 115-22.
-
(2000)
Journal of Consumer Research
, vol.27
, pp. 115-22
-
-
Dickson, P.1
-
22
-
-
21144460839
-
Assessing the cross-national applicability of consumer behavior models: A model toward advertising in general
-
Durvasula, S., Andrews, J.C., Lysonski, S. and Netemeyer, R.G. (1993), "Assessing the cross-national applicability of consumer behavior models: a model toward advertising in general", Journal of Consumer Research, Vol. 19, pp. 626-36.
-
(1993)
Journal of Consumer Research
, vol.19
, pp. 626-36
-
-
Durvasula, S.1
Andrews, J.C.2
Lysonski, S.3
Netemeyer, R.G.4
-
23
-
-
2942619699
-
Consumer needs in global electronic commerce
-
Farquhar, B., Gordon, L. and Balfour, A. (1998), "Consumer needs in global electronic commerce", International Journal of Electronic Markets, Vol. 8 No. 2, pp. 9-12.
-
(1998)
International Journal of Electronic Markets
, vol.8
, Issue.2
, pp. 9-12
-
-
Farquhar, B.1
Gordon, L.2
Balfour, A.3
-
24
-
-
0003551671
-
-
Addison-Wesley Reading, MA
-
Fishbein, M. and Ajzen, I. (1975), Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research, Addison-Wesley, Reading, MA.
-
(1975)
Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research
-
-
Fishbein, M.1
Ajzen, I.2
-
25
-
-
0033115657
-
Current and future directions of multimedia technology in business
-
Gunasekaran, A. and Love, P.E.D. (1999), "Current and future directions of multimedia technology in business", International Journal of Information Management, Vol. 19, pp. 105-20.
-
(1999)
International Journal of Information Management
, vol.19
, pp. 105-20
-
-
Gunasekaran, A.1
Love, P.E.D.2
-
26
-
-
22544482385
-
The internet: The direct route to growth and development
-
Baker, M.J. Heinemann London
-
Hamill, J. and Ennis, S. (1999), "The internet: the direct route to growth and development", in Baker, M.J. (Ed.), The Marketing Book, Chapter 30, Heinemann, London, pp. 701-2.
-
(1999)
The Marketing Book
, pp. 701-2
-
-
Hamill, J.1
Ennis, S.2
-
27
-
-
0034109014
-
The impact of the internet on a television-based society
-
Havick, J. (1999), "The impact of the internet on a television-based society", Technology in Society, Vol. 22, pp. 273-87.
-
(1999)
Technology in Society
, vol.22
, pp. 273-87
-
-
Havick, J.1
-
28
-
-
0034861231
-
Privacy protection in electronic commerce - A theoretical framework
-
Head, M. and Yuan, Y. (2001), "Privacy protection in electronic commerce - a theoretical framework", Human Systems Management, Vol. 20, pp. 149-60.
-
(2001)
Human Systems Management
, vol.20
, pp. 149-60
-
-
Head, M.1
Yuan, Y.2
-
29
-
-
0033692708
-
Modelling the customer in electronic commerce
-
Helander, M. and Khalid, H. (2000), "Modelling the customer in electronic commerce", Applied Ergonomics, Vol. 31, pp. 609-19.
-
(2000)
Applied Ergonomics
, vol.31
, pp. 609-19
-
-
Helander, M.1
Khalid, H.2
-
30
-
-
0001534689
-
Innovativeness, novelty seeking, and consumer creativity
-
Hirschman, E. (1980), "Innovativeness, novelty seeking, and consumer creativity", Journal of Consumer Research, Vol. 7, pp. 283-95.
-
(1980)
Journal of Consumer Research
, vol.7
, pp. 283-95
-
-
Hirschman, E.1
-
31
-
-
0030487126
-
Marketing in hypermedia computer-mediated environments: Conceptual foundations
-
Hoffman, D. and Novak, T. (1996), "Marketing in hypermedia computer-mediated environments: conceptual foundations", Journal of Marketing, Vol. 60, pp. 50-68.
-
(1996)
Journal of Marketing
, vol.60
, pp. 50-68
-
-
Hoffman, D.1
Novak, T.2
-
32
-
-
0031491452
-
A new marketing paradigm for electronic commerce
-
Hoffman, D. and Novak, T. (1997), "A new marketing paradigm for electronic commerce", The Information Society, Vol. 13, pp. 43-54.
-
(1997)
The Information Society
, vol.13
, pp. 43-54
-
-
Hoffman, D.1
Novak, T.2
-
33
-
-
0030389107
-
Internet and web use in the USA
-
Hoffman, D., Kalsbeek, W. and Novak, T. (1996), "Internet and web use in the USA", Communications of the ACM, Vol. 39 No. 12, pp. 36-46.
-
(1996)
Communications of the ACM
, vol.39
, Issue.12
, pp. 36-46
-
-
Hoffman, D.1
Kalsbeek, W.2
Novak, T.3
-
34
-
-
0033114507
-
Information privacy in the market space: Implications for the commercial uses of anonymity on the web
-
Hoffman, D., Novak, T. and Peralta, M. (1999a), "Information privacy in the market space: implications for the commercial uses of anonymity on the web", The Information Society, Vol. 15, pp. 129-39.
-
(1999)
The Information Society
, vol.15
, pp. 129-39
-
-
Hoffman, D.1
Novak, T.2
Peralta, M.3
-
35
-
-
0041540817
-
Building consumer trust in online environments: The case for information privacy
-
Hoffman, D., Novak, T. and Peralta, M. (1999b), "Building consumer trust in online environments: the case for information privacy", Communications of the ACM, Vol. 42 No. 4, pp. 80-5.
-
(1999)
Communications of the ACM
, vol.42
, Issue.4
, pp. 80-5
-
-
Hoffman, D.1
Novak, T.2
Peralta, M.3
-
36
-
-
0002484988
-
Emotion in the consumption experience: Toward a new model of consumer behavior
-
Peterson, R.A. Hoyer, W.D. Wilson, W.R. Lexington Books Lexington, MA
-
Holbrook, M.B. (1986), "Emotion in the consumption experience: toward a new model of consumer behavior", in Peterson, R.A., Hoyer, W.D. and Wilson, W.R. (Eds), The Role of Affect in Consumer Behavior, Lexington Books, Lexington, MA, pp. 17-52.
-
(1986)
The Role of Affect in Consumer Behavior
, pp. 17-52
-
-
Holbrook, M.B.1
-
37
-
-
0002126713
-
The experiential aspects of consumption: Consumer fantasies, feelings, and fun
-
Holbrook, M. and Hirschman, E. (1982), "The experiential aspects of consumption: consumer fantasies, feelings, and fun", Journal of Consumer Research, Vol. 9, pp. 132-40.
-
(1982)
Journal of Consumer Research
, vol.9
, pp. 132-40
-
-
Holbrook, M.1
Hirschman, E.2
-
38
-
-
0347751128
-
Trust in the networked economy: Doing business on web time
-
March-April
-
Houston, D. (2001), "Trust in the networked economy: doing business on web time", Business Horizons, March-April, pp. 38-44.
-
(2001)
Business Horizons
, pp. 38-44
-
-
Houston, D.1
-
39
-
-
0002135118
-
Consumer trust in an internet store: A cross-cultural validation
-
available at: www.ascusc.org/jcmc/vol5/issue2/jarvenpaa.htm
-
Jarvenpaa, S., Tractinsky, N., Saarinen, L. and Vitale, M. (1999), "Consumer trust in an internet store: a cross-cultural validation", Journal of Computer-Mediated Communications, Vol. 5 No. 2, available at: www.ascusc.org/jcmc/vol5/issue2/jarvenpaa.htm.
-
(1999)
Journal of Computer-Mediated Communications
, vol.5
, Issue.2
-
-
Jarvenpaa, S.1
Tractinsky, N.2
Saarinen, L.3
Vitale, M.4
-
40
-
-
0012361226
-
Trust, brand equity and brand reality in internet business relationships: An interdisciplinary approach
-
Jevons, C. and Gabbott, M. (2000), "Trust, brand equity and brand reality in internet business relationships: an interdisciplinary approach", Journal of Marketing Management, Vol. 16, pp. 619-34.
-
(2000)
Journal of Marketing Management
, vol.16
, pp. 619-34
-
-
Jevons, C.1
Gabbott, M.2
-
41
-
-
0033450015
-
Marketing in technology-intensive markets: Toward a conceptual framework
-
John, G., Weiss, A., Tappen, D., Tappen, J. and Dutta, S. (1999), "Marketing in technology-intensive markets: toward a conceptual framework", Journal of Marketing, Vol. 63, pp. 78-91.
-
(1999)
Journal of Marketing
, vol.63
, pp. 78-91
-
-
John, G.1
Weiss, A.2
Tappen, D.3
Tappen, J.4
Dutta, S.5
-
42
-
-
0032325930
-
Internet consumer catalog shopping: Findings from an exploratory study and directions for future research
-
Jones, J. and Vijayasarathy, L. (1998), "Internet consumer catalog shopping: findings from an exploratory study and directions for future research", Internet Research: Electronic Networking Applications and Policy, Vol. 8 No. 4, pp. 322-30.
-
(1998)
Internet Research: Electronic Networking Applications and Policy
, vol.8
, Issue.4
, pp. 322-30
-
-
Jones, J.1
Vijayasarathy, L.2
-
43
-
-
21744432306
-
In defense of experimental consumer psychology
-
Kardes, F.R. (1996), "In defense of experimental consumer psychology", Journal of Consumer Psychology, Vol. 5 No. 3, pp. 279-96.
-
(1996)
Journal of Consumer Psychology
, vol.5
, Issue.3
, pp. 279-96
-
-
Kardes, F.R.1
-
44
-
-
0002562849
-
A trust model for consumer internet shopping
-
Lee, M. and Turban, E. (2001), "A trust model for consumer internet shopping", International Journal of Electronic Commerce, Vol. 6 No. 1, pp. 75-91.
-
(2001)
International Journal of Electronic Commerce
, vol.6
, Issue.1
, pp. 75-91
-
-
Lee, M.1
Turban, E.2
-
45
-
-
22544458235
-
The role of IT in the reshaping of marketing
-
Leverick, F., Littler, D., Wilson, D. and Bruce, M. (1997), "The role of IT in the reshaping of marketing", Journal of Marketing Practice: Applied Marketing Science, Vol. 3 No. 2, pp. 87-106.
-
(1997)
Journal of Marketing Practice: Applied Marketing Science
, vol.3
, Issue.2
, pp. 87-106
-
-
Leverick, F.1
Littler, D.2
Wilson, D.3
Bruce, M.4
-
46
-
-
0035313689
-
Internet-based e-shopping and consumer attitudes: An empirical study
-
Liao, Z. and Cheung, T. (2001), "Internet-based e-shopping and consumer attitudes: an empirical study", Information and Management, Vol. 38, pp. 299-306.
-
(2001)
Information and Management
, vol.38
, pp. 299-306
-
-
Liao, Z.1
Cheung, T.2
-
47
-
-
0342572606
-
Toward an understanding of the behavioural intention to use a web site
-
Lin, J. and Lu, H. (2000), "Toward an understanding of the behavioural intention to use a web site", International Journal of Information Management, Vol. 20, pp. 197-208.
-
(2000)
International Journal of Information Management
, vol.20
, pp. 197-208
-
-
Lin, J.1
Lu, H.2
-
48
-
-
0005569346
-
Internet retail store design: How the user interface influences traffic and sales
-
available at: www.ascusc.org/jcmc/vol5/issue2/lohse.htm
-
Lohse, G. and Spiller, P. (1999), "Internet retail store design: how the user interface influences traffic and sales", Journal of Computer-Mediated Communications, Vol. 5 No. 2, available at: www.ascusc.org/jcmc/vol5/issue2/lohse.htm.
-
(1999)
Journal of Computer-Mediated Communications
, vol.5
, Issue.2
-
-
Lohse, G.1
Spiller, P.2
-
49
-
-
0036401901
-
Cross-cultural and cognitive aspects of web site navigation
-
Luna, D., Peracchio, L. and de Juan, M. (2002), "Cross-cultural and cognitive aspects of web site navigation", Journal of the Academy of Marketing Science, Vol. 30 No. 4, pp. 397-410.
-
(2002)
Journal of the Academy of Marketing Science
, vol.30
, Issue.4
, pp. 397-410
-
-
Luna, D.1
Peracchio, L.2
De Juan, M.3
-
50
-
-
84986085936
-
Measurement in a cross-cultural environment: Survey translation issues
-
McGorry, S. (2000), "Measurement in a cross-cultural environment: survey translation issues", Qualitative Market Research: An International Journal, Vol. 3 No. 2, pp. 74-81.
-
(2000)
Qualitative Market Research: An International Journal
, vol.3
, Issue.2
, pp. 74-81
-
-
McGorry, S.1
-
51
-
-
33846267933
-
The nature and social uses of the internet: A qualitative investigation
-
Maignan, I. and Lukas, B. (1997), "The nature and social uses of the internet: a qualitative investigation", Journal of Consumer Affairs, Vol. 31 No. 2, pp. 346-71.
-
(1997)
Journal of Consumer Affairs
, vol.31
, Issue.2
, pp. 346-71
-
-
Maignan, I.1
Lukas, B.2
-
54
-
-
0010593315
-
Advertising attitudes and advertising effectiveness
-
May-June
-
Mehta, A. (2000), "Advertising attitudes and advertising effectiveness", Journal of Advertising Research, May-June, pp. 67-72.
-
(2000)
Journal of Advertising Research
, pp. 67-72
-
-
Mehta, A.1
-
55
-
-
0142023237
-
Determinants of online channel use and overall satisfaction with a relational, multi-channel service provider
-
Montoya-Weis, M., Voss, G. and Grewall, D. (2003), "Determinants of online channel use and overall satisfaction with a relational, multi-channel service provider", Journal of the Academy of Marketing Science, Vol. 31 No. 4, pp. 448-58.
-
(2003)
Journal of the Academy of Marketing Science
, vol.31
, Issue.4
, pp. 448-58
-
-
Montoya-Weis, M.1
Voss, G.2
Grewall, D.3
-
56
-
-
0034340409
-
Measuring the customer experience in online environments: A structural modelling approach
-
Novak, T., Hoffman, D. and Yung, Y. (2000), "Measuring the customer experience in online environments: a structural modelling approach", Marketing Science, Vol. 19 No. 1, pp. 22-42.
-
(2000)
Marketing Science
, vol.19
, Issue.1
, pp. 22-42
-
-
Novak, T.1
Hoffman, D.2
Yung, Y.3
-
57
-
-
0030831736
-
-
OECD, Paris, available at: www.oecd.org/
-
OECD (1997), Information Technology Outlook 1997, OECD, Paris, available at: www.oecd.org/.
-
(1997)
Information Technology Outlook 1997
-
-
-
58
-
-
0004220038
-
-
2nd ed. Prentice-Hall Englewood Cliffs, NJ
-
Oskamp, S. (1991), Attitudes and Opinions, 2nd ed., Prentice-Hall, Englewood Cliffs, NJ.
-
(1991)
Attitudes and Opinions
-
-
Oskamp, S.1
-
59
-
-
84986092005
-
The marketing mix in the third age of computing
-
Peattie, K. and Peters, L. (1997), "The marketing mix in the third age of computing", Marketing Intelligence & Planning, Vol. 15 No. 3, pp. 142-50.
-
(1997)
Marketing Intelligence & Planning
, vol.15
, Issue.3
, pp. 142-50
-
-
Peattie, K.1
Peters, L.2
-
60
-
-
1542662640
-
A meta-analysis of Cronbach's coefficient alpha
-
Peterson, R.A. (1994), "A meta-analysis of Cronbach's coefficient alpha", Journal of Consumer Research, Vol. 21, pp. 381-91.
-
(1994)
Journal of Consumer Research
, vol.21
, pp. 381-91
-
-
Peterson, R.A.1
-
61
-
-
0035542105
-
On the use of college students in social science research: Insights of a second-order meta-analysis
-
Peterson, R.A. (2001), "On the use of college students in social science research: insights of a second-order meta-analysis", Journal of Consumer Research, Vol. 28, pp. 450-61.
-
(2001)
Journal of Consumer Research
, vol.28
, pp. 450-61
-
-
Peterson, R.A.1
-
62
-
-
0037276942
-
Consumer information search behaviour and the internet
-
Peterson, R.A. and Merino, M. (2003), "Consumer information search behaviour and the internet", Psychology and Marketing, Vol. 20 No. 2, pp. 99-121.
-
(2003)
Psychology and Marketing
, vol.20
, Issue.2
, pp. 99-121
-
-
Peterson, R.A.1
Merino, M.2
-
64
-
-
77953970829
-
The elaboration likelihood model of persuasion
-
Petty, R.E. and Caccioppo, J.T. (1986), "The elaboration likelihood model of persuasion", Advances in Experimental Social Psychology, Vol. 46, pp. 123-205.
-
(1986)
Advances in Experimental Social Psychology
, vol.46
, pp. 123-205
-
-
Petty, R.E.1
Caccioppo, J.T.2
-
65
-
-
3543075745
-
-
technical report, No. 02-1999 eBusiness Research Center, Pennsylvania State University, Philadelphia, PA
-
Rangaswamy, A. and Gupta, S. (1999), Innovation Adoption and Diffusion in the Digital Environments: Some Research Opportunities, technical report, No. 02-1999, eBusiness Research Center, Pennsylvania State University, Philadelphia, PA.
-
(1999)
Innovation Adoption and Diffusion in the Digital Environments: Some Research Opportunities
-
-
Rangaswamy, A.1
Gupta, S.2
-
68
-
-
0003434717
-
-
5th ed. Prentice-Hall Englewood Cliffs, NJ
-
Schiffman, L. and Kanuk, L. (1997), Consumer Behavior, 5th ed., Prentice-Hall, Englewood Cliffs, NJ.
-
(1997)
Consumer Behavior
-
-
Schiffman, L.1
Kanuk, L.2
-
69
-
-
0001623451
-
Conceptualizing consumer experiences in cyberspace
-
Shih, C. (1998), "Conceptualizing consumer experiences in cyberspace", European Journal of Marketing, Vol. 32 Nos 7/8, pp. 655-63.
-
(1998)
European Journal of Marketing
, vol.32
, Issue.78
, pp. 655-63
-
-
Shih, C.1
-
70
-
-
0004283165
-
-
technical report Sloan School of Management, MIT, Cambridge, MA, available at: http://ecommerce.mit.edu/papers/ude
-
Smith, M., Bailey, J. and Brynjolfsson, E. (1999), Understanding Digital Markets: Review and Assessment, technical report, Sloan School of Management, MIT, Cambridge, MA, available at: http://ecommerce.mit.edu/papers/ude.
-
(1999)
Understanding Digital Markets: Review and Assessment
-
-
Smith, M.1
Bailey, J.2
Brynjolfsson, E.3
-
71
-
-
22544443983
-
-
3rd ed. (Original version: Consumer Behavior: Buying, Having and Being) Prentice-Hall Englewood Cliffs, NJ
-
Solomon, M. (1997), Comportamiento del Consumidor, 3rd ed., (Original version: Consumer Behavior: Buying, Having and Being), Prentice-Hall, Englewood Cliffs, NJ.
-
(1997)
Comportamiento Del Consumidor
-
-
Solomon, M.1
-
72
-
-
0003824775
-
-
2nd ed. Prentice-Hall Englewood Cliffs, NJ
-
Solomon, M., Bermossy, G. and Askegaard, S. (2002), Consumer Behavior: A European Perspective, 2nd ed., Prentice-Hall, Englewood Cliffs, NJ.
-
(2002)
Consumer Behavior: A European Perspective
-
-
Solomon, M.1
Bermossy, G.2
Askegaard, S.3
-
73
-
-
84985084394
-
Defining virtual reality: Dimensions determining telepresence
-
Steuer, J. (1992), "Defining virtual reality: dimensions determining telepresence", Journal of Communication, Vol. 42, pp. 73-93.
-
(1992)
Journal of Communication
, vol.42
, pp. 73-93
-
-
Steuer, J.1
-
74
-
-
0002489844
-
Page background and viewer attitudes
-
Stevenson, J., Bruner, G. and Kumar, A. (2000), "Page background and viewer attitudes", Journal of Advertising Research, Vol. 40, pp. 29-34.
-
(2000)
Journal of Advertising Research
, vol.40
, pp. 29-34
-
-
Stevenson, J.1
Bruner, G.2
Kumar, A.3
-
75
-
-
0013010709
-
Toward a generic model of trust for electronic commerce
-
Tan, Y. and Thoen, W. (2000), "Toward a generic model of trust for electronic commerce", International Journal of Electronic Commerce, Vol. 5 No. 2, pp. 61-74.
-
(2000)
International Journal of Electronic Commerce
, vol.5
, Issue.2
, pp. 61-74
-
-
Tan, Y.1
Thoen, W.2
-
76
-
-
21844484062
-
The consumer retail search process: A conceptual model and research agenda
-
Titus, P.A. and Everett, P.B. (1985), "The consumer retail search process: a conceptual model and research agenda", Journal of the Academy of Marketing Science, Vol. 23 No. 2, pp. 106-19.
-
(1985)
Journal of the Academy of Marketing Science
, vol.23
, Issue.2
, pp. 106-19
-
-
Titus, P.A.1
Everett, P.B.2
-
77
-
-
0035780881
-
Privacy and security concerns as major barriers for e-commerce: A survey study
-
Udo, G. (2001), "Privacy and security concerns as major barriers for e-commerce: a survey study", Information Management & Computer Security, Vol. 9 No. 4, pp. 165-74.
-
(2001)
Information Management & Computer Security
, vol.9
, Issue.4
, pp. 165-74
-
-
Udo, G.1
-
78
-
-
11944250251
-
Placing trust at the center of your internet strategy
-
Autumn
-
Urban, G., Sultan, F. and Qualls, W. (2000), "Placing trust at the center of your internet strategy", Sloan Management Review, Autumn, pp. 39-48.
-
(2000)
Sloan Management Review
, pp. 39-48
-
-
Urban, G.1
Sultan, F.2
Qualls, W.3
-
79
-
-
0036401899
-
U-commerce: Expanding the universe of marketing
-
Watson, R., Pitt, L., Berthon, P. and Zinkhan, G. (2002), "U-commerce: expanding the universe of marketing", Journal of the Academy of Marketing Science, Vol. 30 No. 4, pp. 333-47.
-
(2002)
Journal of the Academy of Marketing Science
, vol.30
, Issue.4
, pp. 333-47
-
-
Watson, R.1
Pitt, L.2
Berthon, P.3
Zinkhan, G.4
-
80
-
-
0009373301
-
Competitive advantages in virtual markets perspectives of information-based marketing in cyberspace
-
Weiber, R. and Kollmann, T. (1998), "Competitive advantages in virtual markets perspectives of information-based marketing in cyberspace", European Journal of Marketing, Vol. 32 Nos 7/8, pp. 603-15.
-
(1998)
European Journal of Marketing
, vol.32
, Issue.78
, pp. 603-15
-
-
Weiber, R.1
Kollmann, T.2
-
81
-
-
0035609163
-
Shopping online for freedom, control, and fun
-
Wolfinbarger, M. and Gilly, M. (2001), "Shopping online for freedom, control, and fun", California Management Review, Vol. 43 No. 2, pp. 35-55.
-
(2001)
California Management Review
, vol.43
, Issue.2
, pp. 35-55
-
-
Wolfinbarger, M.1
Gilly, M.2
-
82
-
-
0036399221
-
Service quality delivery through web sites: A critical review of extant knowledge
-
Zeithaml, V., Parasuraman, A. and Malhotra, A. (2002), "Service quality delivery through web sites: a critical review of extant knowledge", Journal of the Academy of Marketing Science, Vol. 30 No. 4, pp. 362-75.
-
(2002)
Journal of the Academy of Marketing Science
, vol.30
, Issue.4
, pp. 362-75
-
-
Zeithaml, V.1
Parasuraman, A.2
Malhotra, A.3
-
83
-
-
22544447837
-
-
6th ed. Prentice-Hall Englewood Cliffs, NJ
-
Zikmund, W. (1998), Investigación de Mercados, 6th ed., Prentice-Hall, Englewood Cliffs, NJ.
-
(1998)
Investigación de Mercados
-
-
Zikmund, W.1
|