Satisfying patients' rights: A hospital patient survey

Nursing Ethics

Volumn 8, Issue 6, 2001, Pages 499-509

  Merakou, Koula ^a   Dalla Vorgia, Panagiota ^b   Garanis Papadatos, Tina ^a   Kourea Kremastinou, Jeny ^a  

^a NATIONAL SCHOOL OF PUBLIC HEALTH   (Greece)

^b UNIVERSITY OF ATHENS   (Greece)

Author keywords

Greece; patients rights; survey

Indexed keywords

ADULT; AGED; ARTICLE; CONFIDENTIALITY; EMPIRICAL APPROACH; FEMALE; GREECE; HEALTH CARE AND PUBLIC HEALTH; HOSPITALIZATION; HUMAN; INFORMED CONSENT; LEGAL ASPECT; MALE; MIDDLE AGED; PATIENT RIGHT; PATIENT SATISFACTION; PROFESSIONAL PATIENT RELATIONSHIP; QUESTIONNAIRE;

EMPIRICAL APPROACH; HEALTH CARE AND PUBLIC HEALTH; PROFESSIONAL PATIENT RELATIONSHIP;

ADULT; AGED; CONFIDENTIALITY; FEMALE; GREECE; HOSPITALIZATION; HUMANS; INFORMED CONSENT; MALE; MIDDLE AGED; PATIENT RIGHTS; PATIENT SATISFACTION; QUESTIONNAIRES;

EID: 22344446917     PISSN: 09697330     EISSN: None     Source Type: Journal    
DOI: 10.1177/096973300100800604     Document Type: Article

References (28)

1. Granitsas AN. Medical deontology: past and future; Part B. Iatriko Vima 1992; 37-41 (in Greek).
2. Fluss SS. Comparative overview of international and national developments in regard to patients’ rights legislation. In: Proceedings of the Symposium on the Rights of Patients in the Health Care System; 1993 Apr 21-25; Lund and Orenas Castel, Sweden. Geneva: World Health Organization, Regional Office for Europe, 1993.
3. Ancona HD. Patients’ rights: our common concern [welcome address]. In: World Health Organization, Regional Office for Europe. Promotion of the rights of patients’ in Europe. The Hague: Kluwer Law International, 1995: 1-6.
4. World Health Organization, Regional Office for Europe. Promotion of the rights of patients’ in Europe. The Hague: Kluwer Law International, 1995.
5. Fallberg LH. Patients’ rights. In: Vienonen M ed. European health care reforms: citizens’ choice and patients’ rights. Copenhagen: World Health Organization Regional Office for Europe, 1996: 11-20.
6. Law 1565/39 regarding the code of practice of the medical profession [State newspaper article]. Phylo Efimeridas tis Kivernisis 1939: A’ 16. (in Greek).
7. Royal decree 6/7/1955, rules of deontology [State newspaper article]. Phylo Efimeridas tis Kivernisis 1955: A’ 171/6-7. (in Greek).
8. Giannopoulou A. Patients’ information in Greek medical reality. Athens: Zita, 1992.
9. Mystakidou K, Liossi C, Vlachos L, Papadimitriou J. Disclosure of diagnostic information to cancer patients in Greece. Palliat Med 1996; 10: 195-200.
10. Holmes P. The patients’ friend. Nurs Times 1991; 87(19): 16-17.
11. Blanchard CG, Labrecque MS, Ruckdeschel JC, Blanchard EB. Physician behaviours, patients’ conceptions and patient characteristics as predictors of satisfaction of hospitalised adult cancer patients. Cancer 1989; 65: 186-192.
12. Beckman HB, Markakis KM, Suchman AL, Frankel RM. The doctor-patient relationship and malpractice: lessons from plaintiff depositions. Arch Intern Med 1994; 154: 1365-1370.
13. Dawes PJD, Davison P. Informed consent: what do patients want to know? J R Soc Med 1994; 87: 149-152.
14. Leino-Kilpi H, Kurittu K. Patients’ rights in hospital: an empirical investigation in Finland. Nurs Ethics 1995; 2: 103-113.
15. Waitzkin H. Doctor-patient communication: clinical implications of social scientific research. JAMA 1984; 252: 2441-2446.
16. Bruster S, Jarman B, Bosanquet N, Weston D, Erens R, Delbanco T. National survey of hospital patients. BMJ 1994; 309: 1542-1549.
17. Duncan AS, Dunstan GR, Welbourn RB, eds. Dictionary of medical ethics, second edition. London: Darton, Longman & Todd, 1987: 89-89.
18. Sutherland HJ, Llewellyn-Thomas HA, Lockwood GA, Tritchler DL, Till JE. Cancer patients: their desire for information and participation in treatment decisions. J R Soc Med 1989; 82: 260-263.
19. Jahkola T. Self-perception of women after early breast cancer surgery. Eur J Surg Oncol 1998; 24: 9-14.
20. Mazur D. What should patients be told prior to a medical procedure? Ethical and legal perspectives on medical informed consent. Am J Med 1986; 81: 1051-1054
21. Roscam-Abbing HDC. Information and consent. In: World Health Organization, Regional Office for Europe. Promotion of the rights of patients in Europe. The Hague: Kluwer Law International, 1995: 57-62.
22. Lazare A. Shame and humiliation in the medical encounter. Arch Intern Med 1987; 147: 1653-1658.
23. Luther K, Pais MB, Silberblatt G. Promoting positive outcomes from patient complaints. Orthop Nurs 1997; 16(5): 39-42.
24. Hickey B, O’Hara T, Cullen RC, Bouchier-Hayes D, Leahy AL. The patient’s perception of quality in surgery. J Qual Clin Pract 1998; 18: 89-95.
25. Mulholland J, Dawson KP. A complaints management system: strengths and weaknesses. N Z Med J 1998; 111: 77-79.
26. Segest E. The ombudsman’s involvement in ensuring patients’ rights. Med Law 1997; 16: 473-486.
27. Leino-Kilpi H, Välimäki M, Arndt M, Dassen T, Gasull M, Lemonidou C et al. Patient’s autonomy, privacy and informed consent. Amsterdam: IOS Press, 2000: 48-49.
28. Plati C, Lemonidou C, Katostaras T, Mantas J, Lanara V. Nursing manpower development and strategic planning in Greece. J Nurs Schol 1998; 30: 329-333.