Communication and communication support in primary care: A survey of deaf patients

Audiological Medicine

Volumn 3, Issue 2, 2005, Pages 95-107

  Reeves, David ^a   Kokoruwe, Brian ^a  

^a UNIVERSITY OF MANCHESTER   (United Kingdom)

Author keywords

Access; Disability; General practice; Hearing impairment

Indexed keywords

ADULT; AGED; AWARENESS; CONSULTATION; DISABILITY; DOCTOR PATIENT RELATION; FEMALE; HEALTH CARE ACCESS; HEALTH PRACTITIONER; HEARING IMPAIRMENT; HUMAN; INTERPERSONAL COMMUNICATION; LAW; MAJOR CLINICAL STUDY; MALE; MEDICAL STAFF; PATIENT SATISFACTION; PRIMARY MEDICAL CARE; PRIORITY JOURNAL; REVIEW; SAFETY; UNITED KINGDOM;

EID: 22344446581     PISSN: 1651386X     EISSN: None     Source Type: Journal    
DOI: 10.1080/16513860510033747     Document Type: Review

References (34)

1. British Deaf Association. Sign language policy. London, British Deaf Association, 2002. Available from: URL: http://www.britishdeafassociation.org. uk/policy/index.php?page=BSL.
2. Royal National Institute for the Deaf. RNID Factsheet: Statistics on Deafness. London, Royal National Institute for the Deaf. 1997.
3. National Health Service Executive. Doubly disabled - equality for disabled people in the New NHS: Access to Service. Leeds, NHS Executive, 1999.
4. Ebert DA, Heckerling PS. Communication with Deaf patients: knowledge, beliefs and practices of physicians. JAMA 1995; 273: 227-9.
5. Davenport SLH. Improving communication with the Deaf patient. J Fam Prac 1977; 4: 1065-8.
6. Dye M, Kyle J, Allsop L, Denmark C, Dury A, Ladd P. Deaf people in the community: Demographics of the Deaf community in the UK. Bristol, Deaf Studies Trust, 2000.
7. Tamaskar P, Malia T, Stern C, Gorenflo D, Meador H, Zazove P. Preventative attitudes and beliefs of Deaf and hard-of-hearing individuals. Arch Fam Med 2000; 9: 518-25.
8. McEwan E, Anton-Culver H. The medical communication of Deaf patients. J Fam Prac 1988; 26: 289-91.
9. Ubido J, Huntington J, Warburton D. Inequalities in access to health - care faced by women who are deaf. Health Soc Care Community 2002; 10: 247-53.
10. MacKinney TG, Walters D, Bird GL, Nattinger AB. Improvements in preventative care and communication for deaf patients. J Gen Intern Med 1995; 10: 133-7.
11. Dye M, Kyle J, Allsop L, Dury A, Richter J. Deaf people in the Community: Health and Disability, Bristol, Deaf Studies Trust, 2001.
12. Hines J. Communication problems of hearing-impaired patients. Nurs Stand 2000; 14: 33-37.
13. Lomas M. Access to health services: Falling on deaf ears? Cumbria, report to the Association of Greater Manchester Authorities by the Deaf Women's Health Project, 1998.
14. Royal National Institute for the Deaf. Can you hear us? Deaf people's experience of social exclusion, isolation and prejudice. London, Royal National Institute for the Deaf, 1999.
15. Royal National Institute for the Deaf. A simple cure - a national report into deaf and hard of hearing people's experiences of the National Health Service. London, Royal National Institute for the Deaf, 2004.
16. Iezzoni LI, O'Day BL, Killeen M, Harker H. Communicating about health care: observations from persons who are deaf or hard of hearing. Ann Intern Med 2004; 140: 356-62.
17. Steinberg AG, Wiggins EA, Barmada CH, Sullivan, VJ. Deaf women: experiences and perceptions of health care system access. J Women's Health 2002; 11: 729-41.
18. Witte TN, Kuzel AJ. Elderly patients' health care experiences. J Am Board Fam Pract 2000; 13: 17-22.
19. Takahashi E, Nakadate T. An investigation of the experiences of hearing-impaired people undergoing medical examinations in health checkups. Japanese Journal of Public Health 2003; 50: 908-14.
20. Briffa D. Deafness and mental health: A report on the mental health needs of deaf and hearing impaired people in Queensland, Australia. Queensland Health Mental Health Unit, 2001.
21. Lock E. A workshop for medical students on deafness and hearing impairments. Acad Med 2003; 78: 1229-34.
22. Lambert B. The Deaf perspective. In: Patients Disabled? The care of disabled people in a hospital conference report. NHS Executive, Leeds, 1997, p. 29-33.
23. Herring R, Hock I. Communicating with patients who have hearing loss. N J Med 2000; 2: 45-49.
24. Ries PW. Hearing ability of persons by sociodemographic and health characteristics. United States, Hyattaville, National Center for Health Statistics National Health Survey, series 10; No. 140, 1982.
25. Reeves D, Kokoruwe B, Dobbins J, Newton V. Access to primary care and Accident & Emergency services for Deaf people in the north-west. Project report to the Northwest NHS Executive, 2002. Available from: URL: http://www.npcrdc.man.ac.uk/publication.cfm.
26. National Health Service Executive. Compendium of clinical and health indicators 1999. Leeds, NHS Executive, 1999.
27. Department of Health. The National Survey of NHS Patients General Practice: 1998. London, Department of Health, 1998.
28. Ralston E, Zazove P, Gorenflo D. Physicians' attitudes and beliefs about deaf patients. J Am Board Fam Pract 1996; 9: 167-73.
29. Department of Work and Pensions. Disability Discrimination Act 1995, Code of Practice: Rights of Access; Goods, Facilities, Services, Premises. London, Department of Work and Pensions 2000. Available from: URL: http://www. disability.gov.uk/dda/finalcode.html.
30. Clowes B. Synopsis of ESMHD-INCLUDE Deaf Europeans Project. European Society for Mental Health and Deafness, 1999. Available from URLM: http://www.esmhd.org/include/synop.htm.
31. National Association of the Deaf. Developing state legislation in certifying and licensing interpreters. Maryland, USA, National Association of the Deaf, 2000. Available from: URL: http://www.nad.org/site/pp.asp?c=foINKQ MBF&b=180368.
32. Freeney M, Cook R, Hale B, Duckworth S. Working in partnership to implement section 21 of the Disability Discrimination Act across the National Health Service. London, Disability Matters and Department of Health, 1999.
33. Deafsign. Significant help for Deaf people. Deafsign, Teesside, 2005. Available from URL: http://www.deafsign.com/ds/index.cfm?scn= newsdetail&newsID=797.
34. Powell S. Interactive signing for health professionals. Sign-Health, London, 2005. (Personal communication)