Flexibility in industrial service relationships: The construct, antecedents, and performance outcomes

Industrial Marketing Management

Volumn 34, Issue 6 SPEC. ISS., 2005, Pages 566-576

  Ivens, Bjoern Sven ^a  

^a UNIVERSITY OF ERLANGEN NUREMBERG   (Germany)

Author keywords

Commitment; Flexibility; Norms; Satisfaction; Trust

Indexed keywords

EID: 21844459468     PISSN: 00198501     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.indmarman.2004.10.007     Document Type: Article

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