Self-assessment: What's in it for us?

Total Quality Management

Volumn 8, Issue 2 SUPPL. 1, 1997, Pages 90-93

  Black, S A ^a   Crumley, H G ^a  

^a Empire Stores Group Plc   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 21744433831     PISSN: 09544127     EISSN: None     Source Type: Journal    
DOI: 10.1080/0954412979776     Document Type: Article

References (6)

1. ANON (1995) Anglia puts its stamp on improvement, UK Quality, November, pp. 22-24.
2. ANTCLIFFE, D. (1996) TI Europe - 'strategies for excellence'. In: G.K. KANJI (Ed.) Total Quality Management in Action (London, Chapman & Hall).
3. BLACK, S.A. (1996) Learning from the top: inspiring management commitment through self assessment. In: S.K. Ho (Ed.) Proceedings of the First International Conference on ISO 9000 and TQM (Leicester, De Montfort University Press).
4. BRITISH QUALITY FOUNDATION (1997) Guide to Self-assessment '97 (London, BQF).
5. CLIFFE, R. & WELLING, W. (1995) Saying 'yes' to the challenge, Self Assessment: the Magazine of Continuous Quality Improvement, 4, pp. 25-27.
6. LASCELLES, D. & PEACOCK, R. (1997) Using the model as a strategic planning guide, Self Assessment: the Magazine of Continuous Quality Improvement, 1, pp. 13-19.