In-group/out-group effects in distributed teams: An experimental simulation

Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW

Volumn , Issue , 2004, Pages 429-436

  Bos, Nathan ^a   Shami, N Sadat ^a   Olson, Judith S ^a   Cheshin, Arik ^a   Nan, Ning ^a  

^a UNIVERSITY OF MICHIGAN   (United States)

Author keywords

Collocation; Computer mediated communication; Distant collaboration; Distributed group work; Telecommuting; Telework; Virtual teams

Indexed keywords

COLLOCATION; COMPUTER-MEDIATED COMMUNICATION; DISTANT COLLABORATION; DISTRIBUTED GROUP WORK; TELEWORK;

COMPUTER SIMULATION; COMPUTER SUPPORTED COOPERATIVE WORK; HUMAN COMPUTER INTERACTION; PERSONNEL; TELECOMMUTING; VIRTUAL REALITY;

DISTRIBUTED COMPUTER SYSTEMS;

EID: 21644438112     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

References (27)

1. Armstrong, D., and Cole, P. (2002) Managing distances and differences in geographically distributed work groups. In Distributed work: New ways of working across distance using technology (P. Hinds & S. Kiesler. Eds.), MIT Press.
2. Bailey, D.E., and Kurland, N.B. (2002) A review of telework research: findings, new directions, and lessons for the study of modern work. Journal of Organizational Behavior 23, 383-400.
3. Baltes, B.B., Dickson, M.W., Sherman, M.P., Bauer, C.C., and LaGanke, J.S. (2002) Computer mediated communication and group decision making: A meta analysis. Organizational Behavior and Human Decision Processes 87: 156-179.
4. Bordia, Prashant. (1997). Face-to-face versus computer-mediated communication: a synthesis of the experimental literature. The Journal of Business Communication 34 (1). 99-120.
5. Bos, N., Olson, J., Gergle, D., Olson, G., and Wright, Z (2002) "Effects of four computer-mediated communications channels on trust development." In Proceedings of CHI02. New York: ACM Press.
6. Brown, R. (2000) "Social Identity Theory: past achievements, current problems, and future challenges." European Journal of Social Psychology 30, 745-778.
7. Buchan, R.N, Croson R.A. and Dawes, R.M. (2002) "Swift neighbors and persistent strangers: A cross-cultural investigation of trust and reciprocity in social exchange" The American Journal of Sociology, 108(1), 168-206.
8. Chapanis, A. (1975). Interactive Human Communication. Scientific American 232 (2), 36-42.
9. Cohen, M.D., Riolo, R.L. and Axelrod, R. (2001). "The role of social structure in the maintenance of cooperative regimes" Rationality and Society, 13(1), 5-32.
10. Cramton, C. (2001) The mutual knowledge problem and its consequences for dispersed collaboration. Organization Science, 12, 346-371.
11. Cramton, C. (2002). Attribution in distributed work groups. In Distributed work: New ways of working across distance using technology (P. Hinds & S. Kiesler, Eds.), MIT Press.
12. Dobbs, M., and Crano, W. D. (2001) "Outgroup accountability in the minimal group paradigm: Implications for aversive discrimination and social identity theory." Personality and Social Psychology Bulletin. 27(3) 355-364.
13. Finn, K. E., Sellen, A. J., and Wilbur, S.B. (1997) Video-Mediated Communication. Mahway, NJ: Lawrence Erlbaum Associates.
14. Herbsleb, J., and Grinter, R. (1999) Splitting the organization and integrating the code: Conway's Law revisited. In Proceedings of the International Conference on Software Engineering ICSE '99 (85 - 95). New York: ACM Press.
15. Herbsleb, J.D., Mockus, A., Finholt, T.A., & Grinter, R.E. (2000). Distance dependencies, and delay in global collaboration. In Proceedings of CSCW 2000 (pp. 319-328). New York: ACM Press.
16. Lea, M., and Spears, R. (1992) "Paralanguage and social perception in computer-mediated communication." Journal of Organizational Computing, 2, 321-341.
17. McAllister, D. J., "Affect- and Cognition-Based Trust as Foundations for Interpersonal Cooperation in Organizations," Academy of Management Journal 38 (1995), 24-59.
18. McDonald, D.M. (1995). "Fixing blame in n-person attributions: a social identity model for attributional processes in newly-formed cross-functional groups." In M. Martinko, (Ed.) Attribution theory: an organizational perspective. Delray Beach, Florida: St Lucie Press.
19. Olson, G.M., and Olson, J.S. (2001). "Distance matters." Human Computer Interaction, 15, 139-179.
20. Olson, G. M., Olson, J. S., Carter, M., and Storrøsten, M. (1992) Small group design meetings: An analysis of collaboration. Human Computer Interaction. 7, 347-374.
21. Pool, J. (1976) "Coalition formation in small groups with incomplete communication networks." Journal of Personality and Social Psychology. 34(1) 82-91.
22. Riolo, R.L., Cohen, M.D. and Axelrod, R. (2001) "Evolution of cooperation without reciprocity" Nature, 4(22), 441-443.
23. Rocco, E., Finholt, T.A., Hofer, E.C., & Herbsleb, J.D. (2001, April). Out of sight, short of trust. Presentation at the Founding Conference of the European Academy of Management. Barcelona, Spain.
24. Sole, D., and Edmondson, A. (2002) Situated Knowledge and learning in dispersed teams. British Journal of Management 13, S17-S34
25. Tajfel, H. (1978) Differentiation in social groups: Studies in social psychology of intergroup relations. London: Academic Press.
26. Teasley, S.D., Covi, L., Krishnan, M.S., and Olson, J.S. (2000). "How does radical collocation help a team succeed?" Proceedings of Computer-supported cooperative work. New York: ACM.
27. Veinott, E.S., Olson, J.S., Olson, G.M., & Fu, X. (1999). Video helps remote work: Speakers who need to negotiate common ground benefit from seeing each other. In Proceedings of CHI 1999 (pp. 302-309). New York: ACM Press.