Instant messages: A framework for reading between the lines

Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW

Volumn , Issue , 2004, Pages 519-522

  Campbell, Jeffrey D ^a  

^a UNIVERSITY OF MARYLAND BALTIMORE COUNTY   (United States)

Author keywords

Awareness; Computer Mediated Communication; Instant Messaging; Keystroke Analysis; Usability Metrics

Indexed keywords

COMMUNICATION SYSTEMS; DATA REDUCTION; METRIC SYSTEM; PROBLEM SOLVING; TELECONFERENCING; USER INTERFACES;

AWARENESS; COMPUTER MEDIATED COMMUNICATION; INSTANT MESSAGING (IM); KEYSTROKE ANALYSIS; USABILITY METRICS;

COMPUTER SUPPORTED COOPERATIVE WORK;

EID: 21644433178     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

References (5)

1. Bradner, E. and Mark, G., Why Distance Matters: Effects on Cooperation, Persuasion and Deception. In CSCW 2002, (New Orleans, LA, 2002), ACM Press, 226-235.
2. Campbell, J.D., GLogger: A Tool for Collaborative Usability Study Analysis and Visualization. Demonstration at CSCW 2004, (Chicago, IL, 2004).
3. Campbell, J.D., Stanziola, E. and Feng, J., Instant Messaging: Between the Messages. In IEEE Systems, Man and Cybernetics Conference, (Washington, DC, 2003), IEEE Press, 2193-2198.
4. Campbell, J.D., Stanziola, E. and Sears, A., Data Analysis and Visualization for Usability Evaluation for Collaborative Systems. In HCI International, (Crete, Greece, 2003), Lawrence Erlbaum Associates, 869 - 873.
5. Isaacs, E., Walendowski, A., Whittaker, S., Schiano, D.J. and Kamm, C., The Character, Functions, and Styles of Instant Messaging in the Workplace. In CSCW 2002, (New Orleans, LA, 2002), ACM Press, 11-20.