Electronic government and public administration

International Review of Administrative Sciences

Volumn 71, Issue 2, 2005, Pages 241-254

  Brown, David ^a,b  

^a Public Policy Forum   (Canada)

^b IIAS   (Belgium)

Author keywords

[No Author keywords available]

Indexed keywords

ADMINISTRATION; GOVERNANCE APPROACH; INFORMATION TECHNOLOGY;

EID: 21544479391     PISSN: 00208523     EISSN: None     Source Type: Journal    
DOI: 10.1177/0020852305053883     Document Type: Article

References (25)

1. The term e-government is used in the balance of this article, both for brevity and because it is more commonly used.
2. State of Texas E-government Task Force (2003) (www.dir.state.tx.us/ taskforce/Surveys/State_Survey/app_b.htm). The London Borough of Kensington and Chelsea uses a similar definition: 'Electronic government is about using new technology (like computers and the Internet) to improve the way central and local government deliver their services, communicate, consult and work with others' (www.rbkc.gov.uk/Consultation/ General/glossary.asp).
3. http://www.w3.org
4. http://www.icann.org
5. http://www.itu.int/wsis
6. http://www.wipo.int/freepublications/en/ecommerce/450/wipo_pub_1450in.pdf
7. http://www.unpan.org/
8. http://www.oecd.org/topic/0,2686,en_2649_34129_1_1_1_1_37405,00.html
9. Gudrun Trauner, E-government - Information and Communication Technologies in Public Administration (Linz/Brussels: Linz University/ IIAS Publication, 2002).
10. Twenty-sixth International Congress of Administrative Sciences, 14-18 July, 2004. For details of the agenda and proceedings, see http:// www.iiasiisa.be/iias/aicor/aikorea.htm
11. http://www.ica-it.org/
12. The remarkably smooth introduction of personal computers and e-mail and the associated learning curve by both individuals and organizations are worthy of a study in their own right. Another area for investigation is the impact of the widespread introduction of softwares such as PowerPoint on how information is conveyed within organizations and on the decision-making process.
13. http://www.accenture.com/xd/xd.asp?it=enweb&xd=industriesgovernment insightsleadership_customerservice.xml&c=gov_cussvile_0405 &n=ghome
14. http://www.begix.de/en/PPPsum_eng.pdf
15. http://www.brown.edu/Administration/News_Bureau/2004-05/04-020.html
16. http://graphics.eiu.com/files/ad_pdfs/ERR2004.pdf
17. http://www.unpan.org/
18. See for example, Kenneth Kernaghan, 'Moving Toward the Virtual State: Integrating Services and Service Channels for Citizen-centred Service Delivery', presented to the IIAS 26th International Congress of Administrative Sciences, Seoul, Korea, July 2004.
19. A related development is major events such as the Canadian Government Technology Week (GTEC), which combines a 'Professional Development Forum', a major private and public sector exhibition and an awards ceremony to recognize leading e-government initiatives in all three levels of government. http://www.gtecweek.com/
20. For example, the International Records Management Trust (IRMT), with support from the Commonwealth Secretariat and the World Bank, has carried out pioneering work in developing electronic records management capacity in developing countries as an underpinning to democratic accountability and to combatting corruption. See http://www.irmt.org/
21. See the World Bank e-government development portal http:// topics.developmentgateway.org/egovernment. The role of UNPAN has already been noted;
22. the United Nations Development Plan (UNDP) is another part of the UN system that is looking at the application of ICTs in the context of democratic development http://sdnhq.undp.org/it4dev/.
23. The Commonwealth has taken a different approach, creating a think tank, the Commonwealth Centre for Electronic Governance (CCEG): http:// www.electronicgov.net/
24. One noteworthy example is the the International Development Research Centre's Bellanet, which, in its words, 'promotes and facilitates effective collaboration within the international community, especially through the use of ICTs'. See http://home.bellanet.org
25. For a description of one research program to address this deficiency in a comparative context, see the website of the Information in the Public Sector project: http://www.publicsectorit.ca/