Problem-solving support for tqm a hypertext approach

Information Systems Management

Volumn 11, Issue 1, 1994, Pages 47-52

  Esichaikul, Vatcharapom ^a   Madey, Gregory R ^b   Smith, Robert D ^b  

^a OHIO UNIVERSITY   (United States)

^b IS and management ^*  (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 21344491994     PISSN: 10580530     EISSN: None     Source Type: Journal    
DOI: 10.1080/10580539408964619     Document Type: Article

References (9)

1. M. Brown and R. Svenson, "What ‘Doing’ Total Quality Management Really Means," Journal for Quality and Participation 13, no. 3 (1990).
2. L. Cohen, "Quality Function Deployment: An Application Perspective from Digital Equipment Corporation," National Productivity Review 7, no. 3 (1988).
3. J. Fiderio, “A Grand Vision," Byte 13, no. 10 (1988).
4. Carlson, P.A., and Slaven, M. "Hypertext Tools for Knowledge Workers.” Information Systems Management 9, no. 2 (Spring 1992).
5. Franklin, C. "Hypertext Defined and Applied." Online 13, no. 3 (1989).
6. King, B. Better Designs in Half the Time: Implementing OFD Quality Function Deployment in America. 3rd ed. Methuen MA: GOALVQPC, 1989.
7. Minch, R.P. "Application and Research Areas for Hypertext in a Decision Support System.” Journal of Management Information Systems 6, no. 3 (1990).
8. Nielsen, J. Hypertext and Hypermedia. San Diego, CA: Academic Press, 1990.
9. Seyer, P. “Performance Improvement with Hypertext.” Performance and Instruction 28, no. 2 (1989).