Rescuing the Useful Concept of Managerial Competence: From Outcomes Back to Process

Personnel Review

Volumn 22, Issue 6, 1993, Pages 37-52

  Holmes, Len ^a   Joyce, Paul ^a  

^a LONDON METROPOLITAN UNIVERSITY   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 21344481253     PISSN: 00483486     EISSN: None     Source Type: Journal    
DOI: 10.1108/00483489310048972     Document Type: Article

References (24)

1. Collin, A., “Managers’ Competence: Rhetoric, Reality and Research”, Personnel Review, Vol. 18 No. 6, 1989, pp. 20–25.
2. “The Making of Managers”, Manpower Services Commission, National Economic Development Office, British Institute of Management, 1987; “The Making of British Managers”, Confederation of British Industry and British Institute of Management, 1987.
3. Dore, R., The Diploma Disease, Allen & Unwin, London, 1976.
4. Boyatzis, R.E., The Competent Manager, John Wiley & Sons, New York, NY, 1982.
5. Training Agency, The Definition of Competences and Performance Criteria, Guidance Note 3 in Development of Assessable Standards for National Certification, Series, Sheffield: Training Agency, 1988, p. 5.
6. Boak, G., Developing Managerial Competences, Pitman, London, 1991.
7. Lindsay Mitchell, Director of Research at Barbara Shelborn Development Ltd, Wakefield.
8. Austin, J.L., How to Do Tilings with Words, 2nd ed., Oxford University Press, Oxford, 1976.
9. Burgoyne, J., Managerial Effectiveness Revisited, University of Lancaster, 1976.
10. Hales, C., “What Do Managers Do? A Critical Review of the Evidence”, Journal of Management Studies, Vol. 23 No. 1, January 1986, pp. 85–115.
11. Ryle, G., The Concept of Mind, Hutchinson, London, 1949, p. 135.
12. Training Agency, Development of Assessable Standards for National Certification, 1989.
13. Boam, R. and Sparrow, P., Designing and Achieving Competency, McGraw-Hill, New York, NY, 1992.
14. Woodruffe, C., “Competent by Any Other Name”, Personnel Management, September 1991, pp. 30–33.
15. Training Agency, Development of Assessable Standards for National Certification, Guidance Note 2, 1988.
16. For example, Central Policy Review Staff, Education, Training and Industrial Performance, HMSO, 1980; Manpower Services Commission, A New Training Initiative, MSC 1981; Department of Employment and Department of Education and Science, Working Together: Education and Training, HMSO, London, 1986.
17. Mansfield, B., “Deriving Standards of Competence”, in Fennell, E. (Ed.), Development of Assessable Standards for National Certification, Employment Department, 1991.
18. For example, Perrow, C., “The Analysis of Goals in Complex Organizations”, American Sociological Review, Vol. 26, 1961; Cyert, R. and March, J, A Behavioural Theory of the Firm, Prentice-Hall, Englewood Cliffs, NJ, 1963; Silverman, D., The Theory of Organisations, Heinemann, London, 1971; Zey-Ferrell, M. and Aiken, M., Complex Organizations: Critical Perspectives, Scott Foresman, Glenview, IL, 1981, pp. 854–66.
19. Partridge, B., “The Problem of Supervision”, in Sisson, K. (Ed.), Personnel Management in Britain, Blackwell, Oxford, 1989.
20. cf. Ashworth, P. and Saxton, J., “On ‘Competence’”, Journal of Further and Higher Education, Vol. 14 No. 2, 1990, pp. 3–25.
21. Willcox, L. and Harrow, J. (Eds), Rediscovering Public Services Management, McGraw-Hill, London, 1992.
22. Hamlin, R. and Stewart, J., “Approaches to Management Development in the UK”, Leadership & Organization Development Journal, Vol. 11 No. 5, 1990, pp. 27–32.
23. Management Charter Initiatives, Management Standards Implementation Pack, MCI, London.
24. Holmes, L., “Trainer Competences: Turning back the Clock?”, in Training and Development, April 1990, pp. 17–20; Jacobs, R., “No Simple Answers”, in Devine, M., (Ed.), The Photofit Manager, Unwin Hyman, London, 1990.