메뉴 건너뛰기




Volumn 11, Issue 2, 1996, Pages 387-397

Answering machines take the "answering" out of telephone interactions

Author keywords

[No Author keywords available]

Indexed keywords


EID: 21344460518     PISSN: 08861641     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article
Times cited : (6)

References (19)
  • 1
    • 0001590626 scopus 로고
    • A focus theory of normative conduct: Recycling the concept of norms to reduce littering in public places
    • Cialdini, R.B., Reno, R.R., & Kallgren, C. A. (1990). A focus theory of normative conduct: Recycling the concept of norms to reduce littering in public places. Journal of Personality and Social Psychology, 58, 1015-1026.
    • (1990) Journal of Personality and Social Psychology , vol.58 , pp. 1015-1026
    • Cialdini, R.B.1    Reno, R.R.2    Kallgren, C.A.3
  • 2
    • 38249012166 scopus 로고
    • The social impact of emerging telephone services
    • Dutton, W.H. (1992). The social impact of emerging telephone services. Telecommunications Policy, 16, 377-387.
    • (1992) Telecommunications Policy , vol.16 , pp. 377-387
    • Dutton, W.H.1
  • 4
    • 0004275758 scopus 로고
    • Bloomington, IN: Indiana University Press
    • Hopper, R. (1992). Telephone conversation. Bloomington, IN: Indiana University Press.
    • (1992) Telephone Conversation
    • Hopper, R.1
  • 5
    • 84964183226 scopus 로고
    • A conceptual and measurement model for norms and social roles
    • Jackson, J. (1966). A conceptual and measurement model for norms and social roles. Pacific Sociological Review, 9, 35-47.
    • (1966) Pacific Sociological Review , vol.9 , pp. 35-47
    • Jackson, J.1
  • 6
    • 84970230205 scopus 로고
    • Normative power and conflict potential
    • Jackson, J. (1975). Normative power and conflict potential. Sociological Methods and Research, 4, 237-263.
    • (1975) Sociological Methods and Research , vol.4 , pp. 237-263
    • Jackson, J.1
  • 7
    • 0041019194 scopus 로고
    • Caller-ID, privacy and social processes
    • Katz, J.E. (1990). Caller-ID, privacy and social processes. Telecommunications Policy, 14, 372-411.
    • (1990) Telecommunications Policy , vol.14 , pp. 372-411
    • Katz, J.E.1
  • 8
    • 0001773592 scopus 로고
    • The technological perspective
    • Kipnis, D. (1991). The technological perspective. Psychological Science, 2, 62-69.
    • (1991) Psychological Science , vol.2 , pp. 62-69
    • Kipnis, D.1
  • 9
    • 84937303231 scopus 로고
    • Discourse routines in answering machine communication in Australia
    • Liddicoat, A. (1994). Discourse routines in answering machine communication in Australia. Discourse Processes, 17, 283-309.
    • (1994) Discourse Processes , vol.17 , pp. 283-309
    • Liddicoat, A.1
  • 11
    • 84963036573 scopus 로고
    • The answering machine generation: Who are they and what problem do they pose for survey research?
    • Oldendick, R.W., & Link, M.W. (1994). The answering machine generation: Who are they and what problem do they pose for survey research? Public Opinion Quarterly, 58, 264-273.
    • (1994) Public Opinion Quarterly , vol.58 , pp. 264-273
    • Oldendick, R.W.1    Link, M.W.2
  • 12
    • 0013041293 scopus 로고
    • The telephone and society in the past 100 years
    • I.D.S. Pool (Ed.), Cambridge, MA: MIT Press
    • Pierce, J.R. (1977). The telephone and society in the past 100 years. In I.D.S. Pool (Ed.), The social impact of the telephone (pp. 159-195). Cambridge, MA: MIT Press.
    • (1977) The Social Impact of the Telephone , pp. 159-195
    • Pierce, J.R.1
  • 15
    • 84974336392 scopus 로고
    • Sequencing in conversational openings
    • Schegloff, E.A. (1968). Sequencing in conversational openings. American Anthropologist, 70, 1075-1095.
    • (1968) American Anthropologist , vol.70 , pp. 1075-1095
    • Schegloff, E.A.1
  • 16
    • 84925981735 scopus 로고
    • Toward Pepitone's vision of a normative social psychology: What is a social norm?
    • Shaffer, L.S. (1983). Toward Pepitone's vision of a normative social psychology: What is a social norm? Journal of Mind and Behavior, 4, 275-294.
    • (1983) Journal of Mind and Behavior , vol.4 , pp. 275-294
    • Shaffer, L.S.1
  • 19
    • 0004205157 scopus 로고
    • NY: Mentor Books
    • Sumner, W.G. (1906/1960). Folkways. NY: Mentor Books.
    • (1906) Folkways
    • Sumner, W.G.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.