Intelligent data mining and personalisation for customer relationship management

2004 8th International Conference on Control, Automation, Robotics and Vision (ICARCV)

Volumn 3, Issue , 2004, Pages 1796-1801

  Wong, Kok Wai ^a   Fung, Chun Che ^b   Gedeon, Tamás ^c   Chai, Douglas ^d  

^a NANYANG TECHNOLOGICAL UNIVERSITY   (Singapore)

^b MURDOCH UNIVERSITY   (Australia)

^c AUSTRALIAN NATIONAL UNIVERSITY   (Australia)

^d EDITH COWAN UNIVERSITY   (Australia)

Author keywords

[No Author keywords available]

Indexed keywords

CUSTOMER RELATIONSHIP MANAGEMENT (CRM); CUSTOMER-FOCUSED STRATEGY; INDUSTRY EXPERTIZE; MULTI-FUNCTIONS;

COMPUTATIONAL METHODS; CUSTOMER SATISFACTION; DATA MINING; DATABASE SYSTEMS; ELECTRONIC COMMERCE; INDUSTRIAL RELATIONS; MATHEMATICAL MODELS; PROBLEM SOLVING; PRODUCT DEVELOPMENT; STRATEGIC PLANNING;

INTELLIGENT CONTROL;

EID: 21244462844     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

References (16)

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