The role of subgroups in the communication patterns of global virtual teams

IEEE Transactions on Professional Communication

Volumn 48, Issue 2, 2005, Pages 191-200

  Panteli, Niki ^a   Davison, Robert M ^b  

^a UNIVERSITY OF BATH   (United Kingdom)

^b CITY UNIVERSITY OF HONG KONG   (Hong Kong)

Author keywords

Communication; Interactions; Subgroup impact; Virtual teams

Indexed keywords

DISTANCE EDUCATION; DISTRIBUTED COMPUTER SYSTEMS; ELECTRONIC COMMUNITIES; INFORMATION TECHNOLOGY;

COMMUNICATION PATTERNS; GLOBAL VIRTUAL TEAMS; SUBGROUP IMPACT;

COMPUTER SUPPORTED COOPERATIVE WORK;

EID: 21044440145     PISSN: 03611434     EISSN: None     Source Type: Journal    
DOI: 10.1109/TPC.2005.849651     Document Type: Article

References (48)

1. M. L. Maznevski and K. M. Chudoba, "Bridging space over time: Global virtual team dynamics and effectiveness," Org. Sci., vol. 11, no. 5, pp. 473-492, 2000.
2. R. M. Davison and G. J. de Vreede, "The global application of collaborative technologies," Commun. ACM, vol. 44, no. 12, pp. 69-70, 2001.
3. L. Dubé and G. Paré, "Global virtual teams," Commun. ACM, vol. 44, no. 12, pp. 71-73, 2001.
4. M. Alavi, Y. Yoo, and D. R. Vogel, "Using information technology to add value to management education," Acad. Manage. J., vol. 40, no. 6, pp. 1310-1333, 1997.
5. S. L. Jarvenpaa and D. E. Leidner, "Communication and trust in global virtual teams," Org. Sci., vol. 10, no. 6, pp. 791-815, 1999.
6. A. F. Rutkowski, D. R. Vogel, M. van Genuchten, T. M. A. Bemelmans, and M. Favier, "E-collaboration: The reality of virtuality," IEEE Trans. Profess. Commun., vol. 45, no. 4, pp. 219-230, 2002.
7. V. Mashayekhi, J. M. Drake, W. T. Tsai, and J. Riedl, "Distributed, collaborative software inspection," IEEE Software, vol. 10, no. 5, pp. 66-75, 1993.
8. R. Tucker and N. Panteli, "Back to basics: Shared goals and developing trust in global virtual teams," in Organizational Information Systems in the Context of Globalization, M. Korpela, R. Montealegre, and A. Poulymenakou, Eds. Norwell, MA: Kluwer, 2003, pp. 85-100.
9. R. Evaristo, "Non-consensual negotiation in distributed collaboration," Commun. ACM, vol. 44, no. 12, p. 89, 2001.
10. S. Qureshi and I. Zigurs, "Paradoxes and prerogatives in global virtual communication," Commun. ACM, vol. 44, no. 12, pp. 85-88, 2001.
11. A. Majchrzak, R. E. Rice, A. Malhotra, N. King, and S. Ba, "Technology adaptation: The case of a computer-supported inter-organizational virtual team," MIS Quart., vol. 24, no. 4, pp. 569-600, 2000.
12. A. Malhotra, A. Majchrzak, R. Carman, and V. Lott, "Radical innovation without collocation: A case study at Boeing-Rocketdyne," MIS Quart., vol. 25, no. 2, pp. 229-249, 2001.
13. F. Korzenny, "A theory of electronic propinquity," Commun. Res., vol. 5, no. 1, pp. 3-24, 1978.
14. T. R. Kayworth and D. E. Leidner, "Leadership effectiveness in global virtual teams," J. Manage. Inform. Syst., vol. 18, no. 3, pp. 7-40, 2002.
15. C. D. Cramton and P. J. Hinds, "Subgroup dynamic in internationally distributed teams: Ethnocentrism or cross-national learning?," presented at the Annu. Meeting Acad. Manage., Seattle, WA, Aug. 1-6, 2003.
16. G. DeSanctis and L. Jiang, "Group communication and the learning effectiveness of multinational teams," in Managing Multinational Teams: Cultural, Organizational, and National Influences, D. L. Shapiro, Ed. New York: Elsevier, in Press.
17. J. Lipnack and J. Stamps, Virtual Teams: Reaching Across Space, Time, and Organizations with Technology. New York: Wiley, 1997.
18. J. R. Evaristo and R. Scudder, "Geographically distributed project teams: A dimensional analysis," in Proc. 33rd Annu. Hawaii Int. Conf. Syst. Sci., Maui, HI, Jan. 1-6, 2000.
19. N. Panteli and M. R. Dibben, "Repositioning interpersonal trust within virtual teams," in Proc. 10th Annu. Bus. Inform. Technol. Manage. Conf. 'e-futures', Manchester, UK, Nov. 1-2, 2000.
20. A. M. Townsend, S. M. DeMarie, and A. R. Hendrickson, "Virtual teams: Technology and the workplace of the future," Acad. Manage. Exec., vol. 12, no. 3, pp. 17-29, 1998.
21. G. Hofstede, Culture's Consequences: International Differences in Work Related Values. London, UK: Sage, 1980.
22. M. Myers and F. Tan, "Beyond models of national culture in information systems research," J. Global Inform. Manage., vol. 10, no. 1, pp. 24-32, 2002.
23. R. M. Davison, M. Fuller, and A. Hardin, "E-consulting in virtual negotiations," Group Decision Negot., vol. 12, no. 6, pp. 517-535, 2003.
24. L. J. Mullins, Management and Organizational Behavior. London, UK: Financial Times/Pitman, 1999.
25. T. H. Davenport and K. Pearlson, "Two cheers for the virtual office," Sloan Manage. Rev., vol. 39, no. 4, pp. 51-65, 1998.
26. N. Chase, "Learning to lead a virtual team," Quality, vol. 38, no. 9, p. 76, 1999.
27. G. DeSanctis and M. S. Poole, "Transitions in teamwork in new organizational forms," Adv. Group Process., vol. 14, pp. 157-176, 1997.
28. I. Zigurs and S. Qureshi, "The extended enterprise: Creating value from virtual spaces," in Information Technology and the Future Enterprise: New Models for Managers, G. W. Dickson and G. DeSanctis, Eds. Englewood Cliffs, NJ: Prentice-Hall, 2000, pp. 125-143.
29. C. Gibson and F. Vermeulen, "A healthy divide: Subgroups as a stimulus for team learning behavior," Admin. Sci. Quart., vol. 48, no. 2, pp. 202-239, 2003.
30. B. Park and C. M. Judd, "Measures and models of perceived group variability," J. Personality Social Psychol., vol. 59, no. 2, pp. 173-191, 1990.
31. B. Park, C. S. Ryan, and C. M. Judd, "Role of meaningful subgroups in explaining differences in perceived variability for in-groups and out-groups," J. Personality Social Psychol., vol. 63, no. 4, pp. 553-567, 1992.
32. L. Huddy and S. Virtanen, "Subgroup differentiation and subgroup bias among Latinos as a function of familiarity and positive distinctiveness," J. Personality Social Psychol., vol. 68, no. 1, pp. 97-108, 1995.
33. L. J. Gebhardt and R. A. Meyers, "Subgroup influence in decision-making groups: Examining consistency from a communication perspective," Small Group Res., vol. 26, no. 2, pp. 147-168, 1995.
34. C. J. Nemeth, M. Swedlund, and B. Kanki, "Patterning of the minority's responses and their influence on the majority," Eur. J. Social Psychol., vol. 4, no. 1, pp. 53-64, 1974.
35. C. J. Nemeth and J. Wachtler, "Creating the perceptions of consistency and confidence: A necessary condition for minority influence," Sociometry, vol. 37, no. 4, pp. 529-540, 1974.
36. S. E. Asch, Social Psychology. Englewood Cliffs, NJ: Prentice-Hall, 1952.
37. S. E. Asch, "Studies of independence and conformity: A minority of one against a unanimous majority," Psychol. Monographs, vol. 70, no. 9, 1956.
38. D. C. Lau and J. K. Murngham, "Demographic diversity and faultiness: The compositional dynamics of organizational groups," Acad. Manage. Rev., vol. 23, no. 2, pp. 325-340, 1998.
39. D. M. Taylor, J. Doria, and J. K. Tyler, "Group performance and cohesiveness: An attribution analysis," J. Social Psychol., vol. 119, no. 2, pp. 187-198, 1983.
40. R. L. Daft and R. H. Lengel, "Organizational information requirements, media richness and structural design," Manage. Sci., vol. 32, no. 5, pp. 554-571, 1986.
41. N. Panteli and P. Dawson, "Video-conferencing meetings: Changing patterns of business communication," New Technol., Work, Employ., vol. 16, no. 2, pp. 88-99, 2001.
42. D. A. Leonard, P. Brand, A. Edmonton, and J. Fenwick, "Virtual teams: Using communications technology to manage geographically dispersed development groups," in Sense and Respond: Capturing Value in the Network Era, A. P. Bradley and R. L. Nolan, Eds. Cambridge, MA: Harvard Bus. School Press, 1998, pp. 283-296.
43. C. Handy, "Trust and the virtual organization," Harvard Bus. Rev., vol. 73, no. 3, pp. 40-50, 1995.
44. J. Nandhakumar, "Virtual teams and lost proximity: Consequences on trust relationships," in Virtual Working: Social and Organizational Dynamics, P. Jackson, Ed. London, UK: Routledge, 1999, pp. 46-56.
45. M. Schrage, Shared Minds. New York: Random House, 1990.
46. G. DeMichelis, "Computer support for cooperative work: Computers between users and social complexity," in Organizational Learning and Technological Change, C. Zucchermaglio, S. Bagnara, and S. Stucky, Eds. Berlin, Germany: Springer-Verlag, 1995, pp. 307-330.
47. D. R. Vogel, M. Van Genuchten, D. Lou, S. Verveen, M. Van Eekout, and A. Adams, "Exploratory research on the role of national and professional cultures in a distributed learning project," IEEE Trans. Profess. Commun., vol. 44, no. 2, pp. 114-125, 2001.
48. J. E. McGrath, Groups: Interaction and Performance. Englewood Cliffs, NJ: Prentice-Hall, 1984.